Here are competitors or alternatives to 3cx and other similar Call Centers software. You need to consider some important factors when choosing a tool like 3cx for your business: the main features of each solution, ease of use of user interface, pricing or value for money for instance. Each software has its pros and cons so it's up to you to choose the best alternative to 3cx that meets the needs of your small business. To help you compare each app and choose the right solution, we have put together a list of the best competitors of 3cx. Discover sofware like Slack, Zoom Meetings, CallHippo or Vonage.
From Call Centers tools, we have selected the best alternatives to 3cx based on reviews for each solution and similarities with 3cx. Of course, each solution has its benefits and drawbacks, and its own features but, whether you are a small business, a startup or a large enterprise, you will find the right choice that empowers your projects.
Description
Easily collaborate and organize your team's work with Slack; share information and organize your projects.
Slack compared to 3cx
Slack has better positive reviews compared to 3cx: 95 vs 90
Slack pricing plans are more competitive than 3cx: 4.6 vs 4.4
3cx has more functions than Slack: 110 vs 78
Slack: Pros & Cons
Best features
Slack pricing
Free
Enterprise Grid
Contact salesPro
$7 / user / monthBusiness+
$13 / user / monthPopular
Description
Zoom helps you work better as a team by centralizing team chat, telephone, whiteboard and videoconference meetings in one place.
Zoom Meetings compared to 3cx
Zoom Meetings is a better solution based on percentage of positive reviews than 3cx: 96 vs 90
Zoom Meetings is more suitable for small businesses thanks to its good value for money than 3cx: 4.5 vs 4.4
3cx has more options than Zoom Meetings: 110 vs 84
Zoom Meetings: Pros & Cons
Best features
Zoom Meetings pricing
Basic
FreePro
$16 / user / monthBusiness
$20 / user / monthDescription
The CallHippo platform offers to facilitate the deployment and optimization of your company’s call system. The solution meets the needs of both the after-sales service and the sales teams. Workflow automation, productivity improvements and a personalized customer experience are just some of the benefits of this SaaS-based software.
CallHippo compared to 3cx
3cx has more positive reviews than CallHippo: 90 vs 83
3cx is more suitable for small businesses thanks to its good value for money than CallHippo: 4.4 vs 4.1
3cx is better at number of features than CallHippo: 110 vs 48
CallHippo: Pros & Cons
Best features
CallHippo pricing
Basic
FreeBronze
$20 / user / monthSilver
$30 / user / monthPlatinum
$50 / user / monthDescription
Vonage helps your business communicate better. Accelerate all the connections that matter to your business with a variety of quality solutions. Connect to your customers anytime, from any device.
Vonage compared to 3cx
3cx has better positive reviews than Vonage: 90 vs 75
3cx is better at customer support than Vonage: 4.5 vs 3.7
3cx is easier to set up than Vonage: 4.5 vs 4.1
3cx is more suitable for small businesses thanks to its good value for money than Vonage: 4.4 vs 3.8
3cx has more features than Vonage: 110 vs 52
Vonage: Pros & Cons
Best features
Description
LiveSessions helps you analyze user behavior to improve the UX/UI of your website or app, increasing conversion rates and therefore revenue.
LiveSession compared to 3cx
3cx has better positive reviews than LiveSession: 90 vs 89
LiveSession is better at customer support than 3cx: 4.7 vs 4.5
LiveSession's user interface is more convenient than 3cx: 4.7 vs 4.5
LiveSession pricing plans are more competitive than 3cx: 4.6 vs 4.4
3cx has more functions than LiveSession: 110 vs 26
LiveSession: Pros & Cons
Best features
LiveSession pricing
Enterprise
Contact salesFree
Basic
$65 / monthPro
$99 / monthDescription
Microsoft Teams brings value by providing a collaborative platform for teams to communicate, collaborate, and stay organized. It integrates various tools and features such as chat, video calls, file sharing, task management, and third-party app integrations, all in one place. Teams allows users to work together in real-time, improving productivity and streamlining workflows. Additionally, it offers a secure and reliable infrastructure, making it suitable for businesses of all sizes.
Microsoft Teams compared to 3cx
3cx is better at customer support than Microsoft Teams: 4.5 vs 4.0
3cx is better at number of features than Microsoft Teams: 110 vs 92
Microsoft Teams: Pros & Cons
Best features
Description
RingCentral MVP (Message Video Phone) brings value to businesses by providing a unified communication platform that allows users to easily collaborate with colleagues and clients through messaging, video conferencing, and phone calls, all from a single app.
RingCentral MVP compared to 3cx
3cx has better positive reviews than RingCentral MVP: 90 vs 80
3cx is better at customer support than RingCentral MVP: 4.5 vs 4.0
3cx's user interface is more convenient than RingCentral MVP: 4.5 vs 4.0
3cx pricing plans are more competitive than RingCentral MVP: 4.4 vs 4.0
3cx has more options than RingCentral MVP: 110 vs 79
RingCentral MVP: Pros & Cons
Best features
Description
GoTo Connect is an all-in-one cloud-based communication system that provides value by offering business owners a flexible, scalable and cost-effective solution for managing their communication needs.
GoTo Connect compared to 3cx
GoTo Connect is a better solution based on percentage of positive reviews than 3cx: 91 vs 90
GoTo Connect pricing plans are more competitive than 3cx: 4.5 vs 4.4
3cx has more functions than GoTo Connect: 110 vs 98
GoTo Connect: Pros & Cons
Best features
Description
Dialpad for Startups provides qualified startups with 10 free, lifelong seats of Dialpad Talk (business phone lines) and UberConference (video conferencing).
Dialpad compared to 3cx
3cx has more positive reviews than Dialpad: 90 vs 87
3cx is more suitable for small businesses thanks to its good value for money than Dialpad: 4.4 vs 4.3
3cx is more versatile than Dialpad: 110 vs 82
Dialpad: Pros & Cons
Best features
Dialpad pricing
Enterprise
Contact salesStandard
$23 / user / monthPro
$35 / user / monthDescription
Aircall is a cloud technology solution that can be deployed quickly and easily. It allows you to significantly improve the performance of your sales and support teams.
Aircall compared to 3cx
3cx has better positive reviews compared to Aircall: 90 vs 85
3cx is better at customer service than Aircall: 4.5 vs 4.2
3cx is more suitable for small businesses thanks to its good value for money than Aircall: 4.4 vs 4.0
3cx has more features than Aircall: 110 vs 98
Aircall: Pros & Cons
Best features
Aircall pricing
Custom
Contact salesEssentials
$40 / user / monthProfessional
$70 / user / monthDescription
8x8 brings value by providing market-leading cloud communication and collaboration solutions. With their robust suite of products, businesses can streamline their communication processes, enhance productivity, and improve customer experience. Their innovative technology and reliable infrastructure enable organizations to connect seamlessly across various channels, including voice, video, chat, and contact centers. Additionally, 8x8 offers advanced analytics and reporting capabilities, empowering businesses to make data-driven decisions and optimize their operations.
8x8 compared to 3cx
3cx has better positive reviews than 8x8: 90 vs 71
3cx is better at customer support than 8x8: 4.5 vs 3.5
3cx is better at ease to use than 8x8: 4.5 vs 4.2
3cx is better at value for money than 8x8: 4.4 vs 4.0
3cx is better at number of features than 8x8: 110 vs 38
8x8: Pros & Cons
Best features
Description
Nextiva is a cloud-based communication platform that offers Voice over Internet Protocol (VoIP) services, Customer Relationship Management (CRM), live chat, surveys, analytics, and automation tools. It's designed to improve business communication, increase customer satisfaction, and streamline team collaboration. Ideal for businesses of all sizes, it enables seamless communication across multiple channels and devices.
Nextiva compared to 3cx
3cx has more positive reviews than Nextiva: 90 vs 74
3cx is better at support than Nextiva: 4.5 vs 4.0
3cx is easier to use than Nextiva: 4.5 vs 4.0
3cx is more suitable for small businesses thanks to its good value for money than Nextiva: 4.4 vs 3.9
3cx is more versatile than Nextiva: 110 vs 104
Nextiva: Pros & Cons
Best features
Description
Freshdesk Contact Center is a cloud-based customer support software that offers omnichannel capabilities. It allows businesses to communicate with customers across multiple channels including email, phone, social media, and live chat. With features like automated routing, AI-powered chatbots, and real-time analytics, it helps streamline customer service operations and enhance customer experience.
Freshdesk contact center compared to 3cx
3cx has better positive reviews than Freshdesk contact center: 90 vs 69
3cx is better at customer support than Freshdesk contact center: 4.5 vs 3.5
3cx is better at ease to use than Freshdesk contact center: 4.5 vs 4.0
3cx is better at value for money than Freshdesk contact center: 4.4 vs 3.8
3cx has more options than Freshdesk contact center: 110 vs 64
Freshdesk contact center: Pros & Cons
Best features
Description
VeryConnect is a comprehensive software solution designed to manage and engage members of communities, networks, or organizations. It offers features such as membership management, payment processing, event management, email marketing, and CRM. The software also provides a private social network for members to connect and collaborate. It's customizable and scalable to fit the needs of any organization.
Veryconnect compared to 3cx
Veryconnect has more positive reviews than 3cx: 100 vs 90
Veryconnect is better at support than 3cx: 5.0 vs 4.5
Veryconnect is easier to use than 3cx: 5.0 vs 4.5
Veryconnect is more suitable for small businesses thanks to its good value for money than 3cx: 5.0 vs 4.4
Veryconnect is better at number of features than 3cx: 160 vs 110
Veryconnect: Pros & Cons
Best features