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7 Best Alternatives to Acefone in May 2024

Alternatives & Competitors to Acefone

  1. 1. CallHippo
  2. 2. Vonage
  3. 3. Google Voice
  4. 4. RingCentral MVP
  5. 5. Dialpad
  6. 6. Aircall
  7. 7. Grasshopper
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Here are competitors or alternatives to Acefone and other similar Call Centers software. You need to consider some important factors when choosing a tool like Acefone for your business: the main features of each solution, ease of use of user interface, pricing or value for money for instance. Each software has its pros and cons so it's up to you to choose the best alternative to Acefone that meets the needs of your small business. To help you compare each app and choose the right solution, we have put together a list of the best competitors of Acefone. Discover sofware like CallHippo, Vonage, Google Voice or RingCentral MVP.

List of Alternatives to Acefone

From Call Centers tools, we have selected the best alternatives to Acefone based on reviews for each solution and similarities with Acefone. Of course, each solution has its benefits and drawbacks, and its own features but, whether you are a small business, a startup or a large enterprise, you will find the right choice that empowers your projects.

logo callhippo

1. CallHippo
4.2 (6 reviews)
1 deal available

Call Centers

Description

The CallHippo platform offers to facilitate the deployment and optimization of your company’s call system. The solution meets the needs of both the after-sales service and the sales teams. Workflow automation, productivity improvements and a personalized customer experience are just some of the benefits of this SaaS-based software.

CallHippo compared to Acefone

Acefone has more positive reviews than CallHippo: 97 vs 83

Acefone is better at support than CallHippo: 5.0 vs 4.5

Acefone is more suitable for small businesses thanks to its good value for money than CallHippo: 4.7 vs 4.1

Acefone is better at number of features than CallHippo: 91 vs 48

CallHippo: Pros & Cons

Features: Worldwide calling, SMS, monitoring, time zone display, etc. This phone system offers many services to companies
Simplicity: The tool is easy to use
Customer service: The support is attentive and available
Bugs: Users have reported some technical problems during calls
Interface: The UX design could be improved
Connection: It is necessary to have a good internet connection

Best features

  • - Preserve your brand image

  • - Benefit from relevant features

  • - Improve your conversion rate

  • - Automate your workflow

  • - Deliver a quality customer experience

  • - Real-time call analytics

  • - Interactive Voice Response (IVR) system

  • - Call recording and transcription

CallHippo pricing

Basic

Free

Bronze

$20 / user / month

Silver

$30 / user / month

Platinum

$50 / user / month
50% off for 1 year (Save $360)
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logo vonage

2. Vonage
4.2 (6 reviews)
1 deal available

Call Centers Customer Support

Description

Vonage helps your business communicate better. Accelerate all the connections that matter to your business with a variety of quality solutions. Connect to your customers anytime, from any device.

Vonage compared to Acefone

Acefone has better positive reviews than Vonage: 97 vs 75

Acefone is better at customer support than Vonage: 5.0 vs 3.7

Acefone is easier to set up than Vonage: 4.5 vs 4.1

Acefone is more suitable for small businesses thanks to its good value for money than Vonage: 4.7 vs 3.8

Acefone has more features than Vonage: 91 vs 52

Vonage: Pros & Cons

Voice quality: The audio quality of the dialing software is excellent
Customization: It is possible to customize the settings for each user
Feature-rich: Vonage allows for call recording, texting, voicemail and call forwarding
Complex to use: The tool is not easy to learn
Customer service: Vonage’s customer support does not live up to customer expectations
Limited documentation: Availability and content of training and documentation is poor

Best features

  • - Unify your business communications

  • - Centralize all your tools in one place

  • - Turn conversations into sales

  • - Maximize sales with intelligent routing

  • - Connect with customers through messaging

  • - Create the solutions you need

  • - Get relevant software integrations

  • - Measure your customer interactions with analytics

$2,500 in API credits for 1 year (Save $2,500)
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Google Voice Logo

3. Google Voice
4.8 (6 reviews)

Call Centers

Description

Google Voice brings the value of a unified communication platform, offering features such as voicemail transcription, call forwarding, and personalized voicemail greetings. It allows users to consolidate their various phone numbers, manage calls and messages from different devices, and enjoy a seamless communication experience across multiple platforms. With its integration with other Google services, Google Voice adds convenience and efficiency to personal and business communications.

Google Voice compared to Acefone

Acefone is a better solution based on percentage of positive reviews than Google Voice: 97 vs 92

Acefone is a better solution for customer support than Google Voice: 5.0 vs 4.2

Google Voice is easier to set up than Acefone: 4.6 vs 4.5

Acefone has more functions than Google Voice: 91 vs 8

Google Voice: Pros & Cons

Cost-effective communication: Google Voice provides free or low-cost calling and messaging options for entrepreneurs on a budget
Professional image: Entrepreneurs can use a dedicated business phone number through Google Voice, creating a more professional appearance
Flexibility and mobility: Google Voice allows entrepreneurs to make and receive calls from any device, providing flexibility and mobility.
Poor call quality: Users have reported issues with call quality on Google Voice, affecting communication
Limited call recording: Google Voice has limited call recording features, which may be important for business purposes
Limited international calling: Google Voice may have restrictions on international calling, limiting business opportunities.

Best features

  • - International calling

  • - Spam filtering

  • - Text messaging

  • - Call forwarding

  • - Integrations

  • - Personalized greetings

  • - Unified number

  • - Voicemail transcription

There is no deal for this product
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logo ringcentral mvp

4. RingCentral MVP
4.0 (6 reviews)

Call Centers

Description

RingCentral MVP (Message Video Phone) brings value to businesses by providing a unified communication platform that allows users to easily collaborate with colleagues and clients through messaging, video conferencing, and phone calls, all from a single app.

RingCentral MVP compared to Acefone

Acefone has better positive reviews than RingCentral MVP: 97 vs 80

Acefone is better at customer support than RingCentral MVP: 5.0 vs 4.0

Acefone's user interface is more convenient than RingCentral MVP: 4.5 vs 4.0

Acefone pricing plans are more competitive than RingCentral MVP: 4.7 vs 4.0

Acefone has more options than RingCentral MVP: 91 vs 79

RingCentral MVP: Pros & Cons

Software integrations: The solution offers over 2,000 integrations with third-party tools
HD video conferencing: HD video conferencing for up to 200 participants
International solution: Ringcentral MVP supports business telephone numbers in over 100 countries
Entry-level plan: The least expensive plan is limited to 20 user accounts
Tool configuration: Configuration of the solution is long and tedious
Reporting features: Reporting is not up to scratch and may not be accurate

Best features

  • - Communication hub

  • - Mobile access

  • - Advanced analytics

  • - VoIP connection

  • - Employee directory

  • - Ring groups

  • - Call tracking metrics

  • - Flexible integrations

  • - Reliability and security

There is no deal for this product
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logo dialpad

5. Dialpad
4.7 (6 reviews)

Call Centers

Description

Dialpad for Startups provides qualified startups with 10 free, lifelong seats of Dialpad Talk (business phone lines) and UberConference (video conferencing).

Dialpad compared to Acefone

Acefone has more positive reviews than Dialpad: 97 vs 87

Acefone is better at support than Dialpad: 5.0 vs 4.5

Acefone is more suitable for small businesses thanks to its good value for money than Dialpad: 4.7 vs 4.3

Acefone is more versatile than Dialpad: 91 vs 82

Dialpad: Pros & Cons

Cloud-based communication: Dialpad offers voice, video, and messaging capabilities from anywhere with an internet connection
Integration with SaaS tools: Dialpad integrates with popular software tools such as G Suite, Office 365, and CRM systems
AI-powered features: The software incorporates AI capabilities, offering features like automated transcription, real-time sentiment analysis, and voice recognition
Limited international calling options: Some users have reported limitations in international calling options, with certain countries or regions being restricted or having higher costs
Reliance on internet connectivity: The cloud-based platform relies on a stable internet connection
Advanced features may require additional licenses: Dialpad’s advanced functionalities require additional licenses or additional add-ons, leading to additional costs

Best features

  • - Virtual phone systems

  • - Affordable pricing

  • - International calling

  • - Seamless communication

  • - Customizable call routing

  • - AI-powered transcription

  • - Integrations with popular CRMs

  • - Reliable and secure

Dialpad pricing

Enterprise

Contact sales

Standard

$23 / user / month

Pro

$35 / user / month
There is no deal for this product
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logo aircall

6. Aircall
3.3 (6 reviews)

Call Centers

Description

Aircall is a cloud technology solution that can be deployed quickly and easily. It allows you to significantly improve the performance of your sales and support teams.

Aircall compared to Acefone

Acefone has better positive reviews compared to Aircall: 97 vs 85

Acefone is better at customer service than Aircall: 5.0 vs 4.2

Acefone is more suitable for small businesses thanks to its good value for money than Aircall: 4.7 vs 4.0

Aircall has more features than Acefone: 98 vs 91

Aircall: Pros & Cons

Numerous integrations: Aircall connects to many third party applications
Accessible and ergonomic: Simple to use and set up
Real-time call tracking: Call tracking with live stream
Price a little high: Monthly pricing is higher than some competitors
No unified communication channels: Does not include a video conferencing solution
Lack of collaborative tools: No team messaging

Best features

  • - Deliver excellent customer service

  • - Analyze performance in detail

  • - Improve collaboration and teamwork

  • - Boost sales efficiency

  • - Deploy agents quickly

  • - Streamline your workflows

  • - Optimize your performance

  • - Enhance caller experience with customizable greetings

Aircall pricing

Custom

Contact sales

Essentials

$40 / user / month

Professional

$70 / user / month
There is no deal for this product
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Grasshopper Logo

7. Grasshopper
4.2 (6 reviews)

Call Centers

Description

Grasshopper brings value to entrepreneurs by providing them with a marketplace for SaaS deals, access to SaaS experts, unique content, and a global network of like-minded entrepreneurs. It helps startups kickstart their businesses, grow more, and spend less by offering them the tools and resources they need to find profitable business models and keep costs low.

Grasshopper compared to Acefone

Acefone is a better solution based on percentage of positive reviews than Grasshopper: 97 vs 86

Acefone is a better solution for customer support than Grasshopper: 5.0 vs 4.4

Acefone's user interface is more convenient than Grasshopper: 4.5 vs 4.4

Acefone pricing plans are more competitive than Grasshopper: 4.7 vs 4.4

Acefone has more options than Grasshopper: 91 vs 24

Grasshopper: Pros & Cons

Cost-effective communication: Grasshopper allows you to have a professional business phone number at a fraction of the cost
Scalability and mobility: Grasshopper lets you add or remove users easily, making it suitable for both solo entrepreneurs and growing teams.
Flexible call management: With Grasshopper, you can easily forward, route, and manage calls, providing flexibility for your business
Limited functionality: Grasshopper may not have all the features and tools that a young entrepreneur needs
Higher cost: The pricing plans of Grasshopper may be expensive for a young entrepreneur on a tight budget
Lack of scalability: Grasshopper may not be able to handle the growth and increasing demands of a growing business.

Best features

  • - Call Forwarding Magic

  • - PowerConnect

  • - Voicemail Transcription

  • - Vanity Numbers

  • - Business Texting

There is no deal for this product
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