30 Best Alternatives to Birdeye in May 2024

Description

The HubSpot suite makes it easy to manage your customer throughout their life cycle: web site visit, form completion, phone call and emails exchange, quote signing, support and upsell.

HubSpot compared to Birdeye

HubSpot: Pros & Cons

Best features

• - Automation and workflows

• - Reporting and analytics

• - Lead scoring and segmentation

• - Content management

• - Integrations and API

• - Sales pipeline management

• - Sales email tracking and templates

• - Predictive lead scoring

Description

SEMRush is a comprehensive tool that gives you access to all the data you need to set up your perfect web marketing strategy. From SEO competitor strategy analysis to creating content marketing that ranks, get all the information you need to optimize your online presence.

Semrush compared to Birdeye

Semrush: Pros & Cons

Best features

• - Optimize your SEO

• - Offer content adapted to your target audience

• - Carry out market research

• - Improve your ad campaigns (PPC Keywords)

• - Define a competitive strategy for your social networks

• - Track your brand reputation

• - Understand user behavior

• - Organize projects efficiently

Semrush pricing

Description

Intercom helps you easily set-up the right messaging experience, bots, emails, messages or even help centers, to build relationships with your customers throughout their journey.

Intercom compared to Birdeye

Intercom: Pros & Cons

Best features

• - Collaborate with your team

• - Multilingual support

• - Customer feedback and surveys

• - Performance analytics

• - Automate conversations

• - Chat with your customers in real time

• - Easily onboard new customers

• - Access data to personalize customer conversations

Intercom pricing

Description

The Outgrow platform offers you the opportunity to interact with your customers in a qualitative way. By helping you design quizzes, surveys or evaluations, the tool helps you improve your audience’s engagement and acquire qualified leads.

Outgrow compared to Birdeye

Outgrow: Pros & Cons

Best features

• - Create interactive forms and surveys

• - Select and customize trendy templates

• - Get expert help anytime

• - Deploy an interaction-based strategy

• - Integrate interaction templates everywhere

Outgrow pricing

Description

The Melio solution facilitates the management of your company by simplifying your payments. You can make all your expense payments and invoices online. At any time, you decide how to pay your suppliers and subcontractors.

Melio compared to Birdeye

Melio: Pros & Cons

Best features

• - Get paid with peace of mind

• - Maintain full control over operations

• - Centralize your needs

• - Pay with ease

• - Streamline your workflow

• - Automate your payments

• - Receive payments faster

Description

Yext provides you with the right information on each channel and for each audience. You can easily integrate advanced search features into your business and offer a unique, personalized, and qualitative customer experience.

Yext compared to Birdeye

Yext: Pros & Cons

Best features

• - Give your customers a premium experience

• - Reputation management and engagement

• - Consistent information across the web

• - Insights and performance analytics

• - Connect Yext to all essential tools and services

• - Improve the efficiency of your business

• - Benefit from a state-of-the-art platform

• - Customize Yext to your own needs

Yext pricing

Description

Freshdesk Messaging is the tool that will allow you to optimize your customer service by communicating with your prospects through various messaging channels. The centralization of all your conversations in one inbox, as well as the creation of chatbots, will boost the efficiency of your team and the satisfaction of your customers.

Freshchat compared to Birdeye

Freshchat: Pros & Cons

Best features

• - Respond quickly to customer requests with the chatbot

• - Optimize team management

• - Get real-time performance reports

• - Communicate with customers via your various messaging apps

• - Boost your team's productivity

• - Communicate in 33+ languages

Freshchat pricing

Description

Airwallex offers a comprehensive suite of banking solutions for professionals. The suite includes business accounts and borderless banking cards to enable companies to expand their business globally and accelerate growth.

Airwallex compared to Birdeye

Airwallex: Pros & Cons

Best features

• - International multi-currency accounts

• - Fast international payments

• - Borderless bank cards

• - Efficiently manage employee expenses

• - Integrations with the best tools

• - Easy payment collection

• - Customizable API

• - Virtual account management

Description

Toplyne’s online solution allows you to leverage the capabilities of artificial intelligence to better understand your customers. You can identify opportunities, create efficient pipelines and improve your conversion rate.

Toplyne compared to Birdeye

Toplyne: Pros & Cons

Best features

• - Easily connect your tools

• - Quickly identify users to target

• - Accurately segment your customer base

• - Build effective pipelines

• - Leverage behavioral scoring

• - Streamline your workflow

• - Understand your customers better

• - Optimize your sales funnel

Toplyne pricing

Description

Joonbot helps you create conversations in minutes that engage and convert: collect and share information to your audience in a few clicks.

Joonbot compared to Birdeye

Best features

• - Integrations

• - Drag-and-drop builder

• - Personalisation

• - Logic & calculation

• - Performance tracking

• - Multiple formats

• - Targeting

Joonbot pricing

Description

Venmo is a convenient mobile payment service that allows users to easily send money to friends and family, split bills, and make purchases. It eliminates the need for physical cash, checks, or bank transfers, making transactions seamless and hassle-free.

Venmo compared to Birdeye

Venmo: Pros & Cons

Best features

• - Instant transfer

• - Partial payments

• - Data synchronization

• - Customer engagement

• - Split the bill

• - Pay with Venmo

• - Venmo rewards

• - Venmo card

• - Secure data storage

Description

Podium is a comprehensive messaging and customer interaction platform that facilitates communication and transaction processes for businesses. It integrates multiple communication channels—such as texts, emails, online reviews, and social media interactions—into a single, streamlined inbox.

Podium compared to Birdeye

Podium: Pros & Cons

Best features

• - Unified inbox

• - Review management

• - Payment processing

• - Customer segmentation

• - AI-powered responses

Podium pricing

Description

Marketing 360 brings comprehensive marketing solutions that help businesses grow their online presence, increase leads and sales, and improve customer engagement.

Marketing 360 compared to Birdeye

Marketing 360: Pros & Cons

Best features

• - Real-time tracking & reporting

• - Multi-location

• - Support every step of the way

• - All-in-One marketing platform

• - Expert marketing guidance

• - ROI-focused strategies

Description

Sprinklr brings value by providing a comprehensive social media management platform that helps businesses effectively manage and optimize their social media presence. With advanced analytics, content creation, and campaign management features, Sprinklr enables businesses to enhance customer engagement, streamline workflows, and drive measurable results from their social media efforts.

Sprinklr compared to Birdeye

Sprinklr: Pros & Cons

Best features

• - All-in-One Social Media Management

• - Real-time Customer Engagement

• - Smart Content Recommendations

• - Robust Analytics and Reporting

• - Collaboration and Workflow Efficiency

Description

Trustpilot brings value by providing a platform for customers to share their experiences and reviews about businesses, which can help other potential customers make informed decisions. It also helps businesses build trust and credibility by showcasing positive reviews and addressing negative ones.

Trustpilot compared to Birdeye

Trustpilot: Pros & Cons

Best features

• - Verified reviews

• - Connect with entrepreneurs worldwide

• - SEO Boost

• - Learn from your customer feedback

• - Email reminders

• - Community management

• - Stay connected on the go

• - Review request

• - Text fields

Description

Birdeye brings value by helping businesses manage and improve their online reputation, customer experience, and revenue through its all-in-one customer experience platform.

Birdeye: Pros & Cons

Best features

• - Competitor analysis

• - Social media management made easy

• - All-in-one reputation management

• - Automated review request

• - Actionable customer insights

Description

Payoneer brings value by providing entrepreneurs and businesses with a secure and convenient way to send and receive global payments, manage multiple currencies, and access funds quickly. With Payoneer, businesses can expand their global reach, streamline their financial operations, and reduce costly fees and delays associated with traditional banking methods.

Payoneer compared to Birdeye

Payoneer: Pros & Cons

Best features

• - Competitive exchange rates

• - Global payment solutions

• - Multiple withdrawal options

• - Seamless integrations

• - Dedicated support

Description

Soci brings the value of social media management and automation to businesses. With its powerful features and intuitive interface, Soci helps entrepreneurs save time and effortlessly manage their social media presence across various platforms. From scheduling posts, tracking analytics, and engaging with customers, Soci empowers businesses to optimize their social media strategy and drive results.

Soci compared to Birdeye

Soci: Pros & Cons

Best features

• - Integration with social networks

• - 360-degree view of customers

• - Instant feedback

• - Relevant content publishing

• - Interaction in a social context

Description

Influitive brings the value of driving customer advocacy and engagement for businesses. Their platform enables companies to build and mobilize a community of brand advocates, turning customers into powerful advocates who can help drive referrals, reviews, and other valuable marketing activities. Influitive helps businesses tap into the power of their satisfied customers and turn them into a valuable marketing asset.

Influitive compared to Birdeye

Influitive: Pros & Cons

Best features

• - Challenge management

• - Analysis and reporting

• - Gamification

• - Integration with other tools

• - Engagement Marketing Platform

Description

Drift is a conversational marketing platform that combines chat, email, video, and automation to remove the barriers between businesses and customers. With Drift, businesses can connect with potential customers in real-time, automate marketing tasks, and personalize customer experiences. It also provides analytics for better decision-making. Suitable for businesses of all sizes looking to improve their customer engagement and conversion rates.

Drift compared to Birdeye

Drift: Pros & Cons

Best features

• - AI Automation

• - Chatbots and Email Marketing Tools

• - Sales Automation

• - Seamless Integration

• - Personalized Customer Experience

Description

ReviewTrackers is a customer feedback software that helps businesses collect, analyze, and respond to customer reviews and feedback. It aggregates reviews from over 100 review sites, provides insights through analytics, and facilitates customer engagement. It's a valuable tool for improving customer satisfaction, boosting online reputation, and driving business growth.

Reviewtrackers compared to Birdeye

Reviewtrackers: Pros & Cons

Best features

• - Review Aggregation

• - Advanced Analysis

• - Direct Response Capability

• - Reporting Tools

• - Data-Driven Decision Making

Description

Avochato is a mobile messaging and customer experience software designed for sales, support, and marketing teams. It allows businesses to communicate with customers via SMS, MMS, and mobile notifications. Features include automated responses, conversation tracking, contact management, and analytics. Avochato integrates with various CRM systems and can be accessed on multiple devices.

Avochato compared to Birdeye

Avochato: Pros & Cons

Best features

• - Cloud-based platform

• - Automated responses

• - Conversation tracking and contact management

• - CRM system integration

• - Detailed analytics and reporting tools

Description

Jivochat is the tool that will allow you to be present on every platform to talk to your visitors so you never miss out on any opportunity. It will also help improve customer satisfaction.

JivoChat compared to Birdeye

JivoChat: Pros & Cons

Best features

• - Track performances with an integrated CRM

• - Communicate through your website

• - Chat with customers on their favorite platform

• - Engage through the phone or videocalls

• - Improve team efficiency

• - Customize your chat to match your brand

• - Use canned responses to save time

• - Analyze visitor behavior with heatmaps

JivoChat pricing

Description

LinkPoint Connect is a productivity tool that integrates email systems with CRM platforms. It simplifies data entry by enabling users to view, record, and create new CRM records directly from their email. Features include calendar syncing, email recording, contact management and more. It supports various platforms such as Microsoft Outlook, IBM Notes and mobile devices. It's designed to increase efficiency and streamline workflows.

Linkpoint connect compared to Birdeye

Linkpoint connect: Pros & Cons

Best features

• - Integration with Email Platforms

• - CRM System Compatibility

• - Streamlined Workflow

• - Comprehensive Features

• - Customizable Options

Description

CSG Forte is a payment processing software designed for businesses of all sizes. It offers features such as electronic billing, mobile payments, and check processing. The software also provides fraud detection and security measures to ensure safe transactions. It's customizable, user-friendly, and integrates seamlessly with other business systems for efficient financial management.

Csg forte compared to Birdeye

Csg forte: Pros & Cons

Best features

• - Automated Recurring Payments

• - Secure storage of customer data

• - Real-time reports and analysis

• - Support for multiple payment methods

• - Robust Security Measures

Description

Qualtrics EmployeeXM is a human resource software that helps organizations collect, analyze, and act on employee feedback. It provides tools for engagement surveys, 360-degree feedback, and exit interviews. The platform utilizes AI and predictive intelligence to identify key drivers of engagement and productivity. It also offers real-time insights and automated actions to improve employee experience.

Qualtrics employeexm compared to Birdeye

Qualtrics employeexm: Pros & Cons

Best features

• - Employee Engagement Tools

• - Real-time Feedback

• - Data Analysis

• - Customizable Templates

• - Integration Capability

Description

Zonka Feedback is a multi-channel survey and feedback software that allows businesses to measure customer satisfaction and employee engagement. It provides real-time reporting and actionable insights, helping businesses improve their customer experience. Features include customizable surveys, instant alerts, in-depth analytics, and integrations with popular CRM systems. It's suitable for businesses of all sizes across various industries.

Zonka feedback compared to Birdeye

Zonka feedback: Pros & Cons

Best features

• - Multi-channel Feedback Collection

• - Real-time Reporting and Insights

• - Customizable Surveys

• - Integration Capabilities

• - Customer Satisfaction Tracking

Description

Referral Rock is a marketing software that helps businesses design, manage, and optimize referral programs. It streamlines the process of tracking referrals, automates reward distribution, and provides analytics for performance monitoring. The platform is designed to increase customer acquisition and enhance brand loyalty by incentivizing existing customers to refer new ones.

Referral rock compared to Birdeye

Referral rock: Pros & Cons

Best features

• - Referral Program Automation

• - Customizable Referral Templates

• - Reward Distribution

• - Tracking and Analytics

• - Integration Capabilities

Description

GetFeedback is a user-friendly software designed for creating and distributing online surveys. It offers customizable templates, real-time analytics, and integration with other services like Salesforce. It is ideal for businesses seeking customer feedback, employee engagement data, or market research. Its mobile-first approach ensures accessibility and ease of use.

Getfeedback compared to Birdeye

Getfeedback: Pros & Cons

Best features

• - User-Friendly Interface

• - Customizable Surveys

• - Real-Time Analytics

• - Multi-Language Support

• - CRM Integration

Description

With GoCardless, you can drastically reduce unpaid bills by facilitating direct debits from your customers.

GoCardless compared to Birdeye

Best features

• - Collection of recurring payments

• - Collection of one-time payments

• - Reduction of payment failures

• - Optimised payment pages

• - Real-time monitoring

• - Advanced fraud prevention

• - Automated reconciliation

• - International payments