10 Best Alternatives to Blue in May 2024

Alternatives & Competitors to Blue

  1. 1. Slack
  2. 2. nTask
  3. 3. SurveySparrow
  4. 4. SurveyMonkey
  5. 5. Webex
  6. 6. Bonusly
  7. 7. Jotform
  8. 8. Dayforce HCM
  9. 9. Paymo
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Here are competitors or alternatives to Blue and other similar Customer Support software. You need to consider some important factors when choosing a tool like Blue for your business: the main features of each solution, ease of use of user interface, pricing or value for money for instance. Each software has its pros and cons so it's up to you to choose the best alternative to Blue that meets the needs of your small business. To help you compare each app and choose the right solution, we have put together a list of the best competitors of Blue. Discover sofware like Slack, nTask, SurveySparrow or SurveyMonkey.

List of Alternatives to Blue

From Customer Support tools, we have selected the best alternatives to Blue based on reviews for each solution and similarities with Blue. Of course, each solution has its benefits and drawbacks, and its own features but, whether you are a small business, a startup or a large enterprise, you will find the right choice that empowers your projects.

logo slack

Description

Easily collaborate and organize your team's work with Slack; share information and organize your projects.

Slack compared to Blue

Blue is better at customer service than Slack: 5.0 vs 4.5

Slack is easy to use compared to Blue: 4.5 vs 4.1

Slack pricing plans are more competitive than Blue: 4.6 vs 4.3

Slack has more functions than Blue: 78 vs 66

Slack: Pros & Cons

Accessible anywhere: This software allows employees to connect from many different devices
Customized channels: The tool offers the ability to create public, private, shared or multi-space chat channels
Real-time collaboration: The Slack communication solution is perfect for increasing responsiveness
Limited storage: The storage capacity of files is limited
Read notifications: It is impossible to know if your correspondent has read a sent message
Very limited free plan: The trial price plan has limited functionality

Best features

  • - Channels

  • - Direct messaging

  • - File sharing

  • - Integrations

  • - Search and archiving

  • - Notifications and alerts

  • - Threads

  • - Video and voice calls

Slack pricing

Free

Enterprise Grid

Contact sales

Pro

$7 / user / month

Business+

$13 / user / month

Popular

25% off new plan purchases (Save $9,000)
Get deal
logo ntask

Description

The nTask all-in-one solution is ideal for managing and centralizing all your project-related actions in one place. Plan, manage, collaborate and analyze via a powerful and ergonomic platform.

nTask compared to Blue

Blue has better positive reviews than nTask: 95 vs 85

Blue is better at customer support than nTask: 5.0 vs 4.1

Blue is more suitable for small businesses thanks to its good value for money than nTask: 4.3 vs 4.1

nTask has more options than Blue: 67 vs 66

nTask: Pros & Cons

Efficient project management: The tool allows you to manage your projects easily
Collaborative features: The nTask platform is ideal for teamwork
Task tracking: Project tracking via task management, Gantt charts and Kanban boards is powerful
For small teams: The tool is not recommended for teams with more than 50 members
Large files: Attaching large files takes some time
Customer support: Customer service is not very responsive

Best features

  • - Centralize all your needs

  • - Simplify task management

  • - Get complete reports

  • - Leverage best practices

  • - Take control of your time

  • - Easily organize your meetings

  • - Collaborate like never before

  • - Stay organized effortlessly

nTask pricing

Enterprise

Contact sales

Premium

$40 / month

Business

$120 / month
25% off all plans for 1 year (Save $360)
Get deal
logo surveysparrow

Description

With the SurveySparrow platform, create engaging surveys and polls to collect user feedback to optimize every touchpoint in the customer journey. You can then deliver a seamless omnichannel experience to your customers.

SurveySparrow compared to Blue

Blue has more positive reviews than SurveySparrow: 95 vs 89

Blue is better at support than SurveySparrow: 5.0 vs 4.4

SurveySparrow is easy to use compared to Blue: 4.4 vs 4.1

Blue has more features than SurveySparrow: 66 vs 52

SurveySparrow: Pros & Cons

User-friendly interface: Easy to learn and enjoy
Data richness: Information can be accessed through custom views and filters
Pricing plans: Survey platform plans are inexpensive and allow for flexibility
Email marketing: The all-in-one tool does not have such features
SurveySparrow chat: The chat theme does not support multi-line responses
Customer support: Support is only available via chat. In addition, the response time to requests is relatively long.

Best features

  • - Integrate SurveySparrow into your workflow

  • - Automate feedback tracking

  • - Enjoy an all-in-one platform

  • - Deliver a superior customer experience

  • - Improve product quality

  • - Optimize employee engagement

  • - Tailor surveys to your needs

SurveySparrow pricing

Enterprise

Contact sales

Forever Free

Basic

$43 / month

Essentials

$75 / user / month

Business

$217 / month
25% off all plans (Save $1,497)
Get deal
logo surveymonkey

Description

SurveyMonkey brings value by providing an easy-to-use online survey platform that allows individuals and businesses to gather feedback, opinions, and insights from people across the globe. This platform empowers users to create and distribute surveys in minutes, analyze the results in real-time, and make data-driven decisions that can lead to impactful actions and improvements.

SurveyMonkey compared to Blue

Blue has better positive reviews than SurveyMonkey: 95 vs 94

Blue is better at customer support than SurveyMonkey: 5.0 vs 4.7

SurveyMonkey is better at ease to use than Blue: 4.7 vs 4.1

SurveyMonkey is better at value for money than Blue: 4.5 vs 4.3

SurveyMonkey has more options than Blue: 94 vs 66

SurveyMonkey: Pros & Cons

Set-up process: Survey design is quick and easy
Solution cost: This survey tool is affordable to use
Customization features: The SurveyMonkey platform enables you to customize your surveys extensively
User interface: UX could be improved
Data analysis: Analysis features are not up to scratch
Advanced features: A premium subscription is required to access advanced features

Best features

  • - Create surveys easily

  • - Survey distribution made simple

  • - Collaborate with ease

  • - Support audio/images/video

  • - NPS survey structure

  • - Data analysis tools

  • - Analyze with confidence

  • - Tools made complementary

  • - Benchmarking

There is no deal for this product
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logo webex

Description

Webex is a video conferencing software that offers remote collaboration, virtual meetings, and webinars for businesses and individuals. Its value lies in its ability to connect people from anywhere in the world, enabling effective communication and collaboration regardless of location or device.

Webex compared to Blue

Blue has better positive reviews compared to Webex: 95 vs 89

Blue is better at customer service than Webex: 5.0 vs 4.0

Webex is easier to use than Blue: 4.5 vs 4.1

Blue is more suitable for small businesses thanks to its good value for money than Webex: 4.3 vs 4.2

Webex has more options than Blue: 190 vs 66

Webex: Pros & Cons

Stable solution: The videoconferencing platform ensures a stable, high-quality experience
Recording: Meetings can be captured to preserve information and interviews
Data security: The solution offers end-to-end encryption
Mobile application: The mobile app leaves something to be desired and could be improved
Personalization: It would be desirable to be able to customize the interface according to one’s brand image
Customer support: You need to be patient to get a response

Best features

  • - Real-time reporting

  • - Assignment management

  • - Performance monitoring

  • - High-quality video conferencing

  • - Easy scheduling and calendar integration

  • - Screen sharing and annotation tools

  • - Virtual meeting powerhouse

  • - Chat and file sharing capabilities

  • - To-do list

There is no deal for this product
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logo bonusly

Description

Bonusly brings value by providing a fun and easy-to-use employee recognition platform that helps companies foster a positive work culture, improve employee engagement, and increase productivity.

Bonusly compared to Blue

Bonusly has more positive reviews than Blue: 98 vs 95

Blue is better at support than Bonusly: 5.0 vs 4.5

Bonusly is more user friendly than Blue: 5.0 vs 4.1

Bonusly is better at value for money than Blue: 4.7 vs 4.3

Blue is more versatile than Bonusly: 66 vs 44

Bonusly: Pros & Cons

Ease of use: The tool is accessible to all users
Engagement: Employees are more engaged with the easy implementation of bonuses
Customizable tool: The platform allows you to reward in a variety of ways (cash, points, gift cards, etc.)
Lack of access restrictions: All users can see totals of amounts awarded
Moderation tools: The platform lacks moderation features
Few updates: Some users complain about the lack of new features

Best features

  • - Cheers to that

  • - Peer-to-peer recognition

  • - Seamless integrations

  • - Automatic rewards

  • - Engage and retain talent

  • - Analytics and insights

  • - Team collaboration

  • - Real-time analytics

There is no deal for this product
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logo jotform

Description

Jotform brings the value of simplicity and efficiency to the world of online form building. With its user-friendly interface and extensive features, Jotform allows businesses and individuals to easily create and manage professional-looking forms for various purposes, such as collecting customer information, conducting surveys, processing payments, and much more.

Jotform compared to Blue

Blue is better at customer support than Jotform: 5.0 vs 4.4

Jotform's user interface is more convenient than Blue: 4.6 vs 4.1

Jotform pricing plans are more competitive than Blue: 4.5 vs 4.3

Jotform has more features than Blue: 256 vs 66

Jotform: Pros & Cons

Time-saving: Jotform's drag-and-drop builder enables you to create professional forms quickly
Data management: With Jotform's powerful analytics and reporting features, you can easily analyze and track data
Integration flexibility: Jotform seamlessly integrates with popular tools like CRM systems, payment gateways, and email marketing platforms.
Pricing tiers: The pricing plans of Jotform might not be cost-effective for startups with limited budgets
Integration options: Jotform may have limited integration capabilities with other tools, limiting automation potential.
Limited form customization: Jotform may not offer extensive customization options for designing forms to match your brand

Best features

  • - Drag-and-drop form builder

  • - Customizable templates

  • - Mobile forms

  • - Conditional logic

  • - Payment integration

  • - Advanced form fields

  • - Data analytics and reporting

  • - Security and compliance

Jotform pricing

Starter

Free

Bronze

$39 / month

Silver

$49 / month
There is no deal for this product
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logo dayforce hcm

Description

Dayforce HCM brings value by providing a single, cloud-based platform for all HR, payroll, and workforce management needs, helping businesses streamline processes, save time, reduce costs, and improve employee engagement and productivity.

Dayforce HCM compared to Blue

Blue has better positive reviews compared to Dayforce HCM: 95 vs 86

Blue is better at customer service than Dayforce HCM: 5.0 vs 4.0

Blue is easier to use than Dayforce HCM: 4.1 vs 4.0

Blue is more suitable for small businesses thanks to its good value for money than Dayforce HCM: 4.3 vs 4.2

Dayforce HCM has more functions than Blue: 94 vs 66

Dayforce HCM: Pros & Cons

User-friendly: The platform is simple and pleasant to use
Versatile platform: Dayforce HCM integrates all the essential functionalities of an HR department
Mobile application: The mobile app is powerful and highly relevant
Updates: Many user complain of too-frequent updates
Initial configuration: Initial deployment of the Dayforce HCM solution can take a long time
Customer support: Customer service is too unresponsive to respond to requests

Best features

  • - Intuitive self-service

  • - Data-driven decisions

  • - Compliance made easy

  • - Flexible and scalable

  • - Time tracking

  • - Timesheet management

  • - One-stop HR shop

  • - Onboarding

  • - Retirement plan management

There is no deal for this product
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logo paymo

Description

Paymo is a work management tool that bundles task management, planning, resource scheduling, time tracking, and invoicing to help teams work better, together.

Paymo compared to Blue

Paymo is a better solution based on percentage of positive reviews than Blue: 97 vs 95

Blue is a better solution for customer support than Paymo: 5.0 vs 4.7

Paymo is easier to set up than Blue: 4.6 vs 4.1

Paymo is more suitable for small businesses thanks to its good value for money than Blue: 4.6 vs 4.3

Blue is more versatile than Paymo: 66 vs 62

Paymo: Pros & Cons

Time tracking: Time tracking is ideal for accurate invoicing
Invoicing process: It’s quick and easy to create and send invoices
Dashboard: A wealth of relevant data for effective business management
Mobile app: The mobile app is limited
Software integrations: Integrations are only available with pay-as-you-go packages
Inactivity time: The timer does not automatically detect inactivity, which can lead to errors in working time tracking

Best features

  • - Schedule your team automatically

  • - Turn time tracking into a healthy habit

  • - Get paid accurately

  • - Plan ahead with confidence

  • - Work where you feel most comfortable

  • - Choose the view that best fits your workstyle

Paymo pricing

Free

Starter

$5 / user / month

Small Office

$11 / user / month

Business

$24 / user / month
There is no deal for this product
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qualtrics employeexm logo

Description

Qualtrics EmployeeXM is a human resource software that helps organizations collect, analyze, and act on employee feedback. It provides tools for engagement surveys, 360-degree feedback, and exit interviews. The platform utilizes AI and predictive intelligence to identify key drivers of engagement and productivity. It also offers real-time insights and automated actions to improve employee experience.

Qualtrics employeexm compared to Blue

Qualtrics employeexm has better positive reviews than Blue: 97 vs 95

Blue is better at customer support than Qualtrics employeexm: 5.0 vs 4.5

Qualtrics employeexm is better at ease to use than Blue: 4.5 vs 4.1

Blue is better at value for money than Qualtrics employeexm: 4.3 vs 4.2

Blue is more versatile than Qualtrics employeexm: 66 vs 63

Qualtrics employeexm: Pros & Cons

Employee Engagement: Qualtrics EmployeeXM allows businesses to measure and improve employee engagement, helping to increase productivity and reduce turnover
Real-time Feedback: The software provides real-time insights about employees' experiences, enabling managers to make quick and informed decisions
Customizable Surveys: Qualtrics EmployeeXM offers customizable surveys that can be tailored to meet the specific needs of any organization, allowing for more accurate and relevant data collection.
High cost: Qualtrics EmployeeXM can be expensive, particularly for small businesses or startups with limited budgets
Complexity: The software has a steep learning curve and can be difficult to navigate for beginners or non-tech savvy users
Limited customization: While Qualtrics EmployeeXM offers a range of features, it may not cater to specific needs or unique requirements of every organization.

Best features

  • - Employee Engagement Tools

  • - Real-time Feedback

  • - Data Analysis

  • - Customizable Templates

  • - Integration Capability

There is no deal for this product
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