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10 Best Alternatives to Missive in May 2024

Alternatives & Competitors to Missive

  1. 1. Slack
  2. 2. Freshdesk
  3. 3. Intercom
  4. 4. Front
  5. 5. Help Scout
  6. 6. Zendesk
  7. 7. Microsoft outlook
  8. 8. Hubspot service hub
  9. 9. Missive
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Here are competitors or alternatives to Missive and other similar Collaboration software. You need to consider some important factors when choosing a tool like Missive for your business: the main features of each solution, ease of use of user interface, pricing or value for money for instance. Each software has its pros and cons so it's up to you to choose the best alternative to Missive that meets the needs of your small business. To help you compare each app and choose the right solution, we have put together a list of the best competitors of Missive. Discover sofware like Slack, Freshdesk, Intercom or Front.

List of Alternatives to Missive

From Collaboration tools, we have selected the best alternatives to Missive based on reviews for each solution and similarities with Missive. Of course, each solution has its benefits and drawbacks, and its own features but, whether you are a small business, a startup or a large enterprise, you will find the right choice that empowers your projects.

logo slack

1. Slack
4.7 (6 reviews)
1 deal available

Collaboration Productivity Task Management

Description

Easily collaborate and organize your team's work with Slack; share information and organize your projects.

Slack compared to Missive

Missive has better positive reviews compared to Slack: 98 vs 95

Missive is better at customer service than Slack: 5.0 vs 4.5

Missive pricing plans are more competitive than Slack: 4.7 vs 4.6

Slack has more functions than Missive: 78 vs 71

Slack: Pros & Cons

Accessible anywhere: This software allows employees to connect from many different devices
Customized channels: The tool offers the ability to create public, private, shared or multi-space chat channels
Real-time collaboration: The Slack communication solution is perfect for increasing responsiveness
Limited storage: The storage capacity of files is limited
Read notifications: It is impossible to know if your correspondent has read a sent message
Very limited free plan: The trial price plan has limited functionality

Best features

  • - Channels

  • - Direct messaging

  • - File sharing

  • - Integrations

  • - Search and archiving

  • - Notifications and alerts

  • - Threads

  • - Video and voice calls

Slack pricing

Free

Enterprise Grid

Contact sales

Pro

$7 / user / month

Business+

$13 / user / month

Popular

25% off new plan purchases (Save $9,000)
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logo freshdesk

2. Freshdesk
4.2 (6 reviews)
1 deal available

Customer Support

Description

Freshdesk's intuitive helpdesk solution helps customer service teams optimize their collaboration, better organize their requests, and provide faster and more targeted responses.

Freshdesk compared to Missive

Missive has better positive reviews compared to Freshdesk: 98 vs 94

Missive is better at customer service than Freshdesk: 5.0 vs 4.7

Missive is better at value for money than Freshdesk: 4.7 vs 4.3

Freshdesk is more versatile than Missive: 94 vs 71

Freshdesk: Pros & Cons

Simplicity: The interface is easy to use and user-friendly
Functionality: Many communication channels are available and customization is advanced
Integration: This customer support software integrates with many tools
Pricing: The price is high for large requirements which can be a problem for small companies
Learning curve: Advanced features require time to learn
Analysis limitations: The information on transactions is limited

Best features

  • - Optimize ticket management

  • - Give users autonomy

  • - Enhance customer satisfaction

  • - Centralize knowledge base

  • - Opt for multi-channel support

  • - Ensure team collaboration

  • - Access customized performance reports

  • - Strengthen data security

Freshdesk pricing

Free

Growth

$15 / user / month

Pro

$51

Enterprise

$83 / user / month
90% off the Pro plan for 1 year (Save $100,000)
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logo intercom

3. Intercom
4.2 (6 reviews)
1 deal available

Collaboration Customer Experience

Description

Intercom helps you easily set-up the right messaging experience, bots, emails, messages or even help centers, to build relationships with your customers throughout their journey.

Intercom compared to Missive

Missive has better positive reviews compared to Intercom: 98 vs 90

Missive is better at customer service than Intercom: 5.0 vs 4.5

Missive is more suitable for small businesses thanks to its good value for money than Intercom: 4.7 vs 4.0

Intercom is more versatile than Missive: 159 vs 71

Intercom: Pros & Cons

Quick installation: Intercom’s software is quick to set up, deploy, and get up and running
Knowledge base: The solution offers robust documentation
Custom chatbots: By connecting to your technology stack, chatbots can automate workflows efficiently
Customer support: Customer service on Intercom’s platform is unresponsive
Pricing: The pricing plans for this communication tool are relatively high
Complex integration: Integrating the software with your CRM and database can be time consuming

Best features

  • - Collaborate with your team

  • - Multilingual support

  • - Customer feedback and surveys

  • - Performance analytics

  • - Automate conversations

  • - Chat with your customers in real time

  • - Easily onboard new customers

  • - Access data to personalize customer conversations

Intercom pricing

Pro

Book a demo

Premium

Book a demo

Starter

$74 / month
1 year free on the Advanced plan (Save $3,108)
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logo front

4. Front
4.2 (6 reviews)
1 deal available

Customer Experience Customer Support

Description

Front is a customer operations platform designed to streamline communication for teams, enabling them to deliver exceptional service at scale. It combines the efficiency of a help desk with the familiarity of email, offering built-in collaboration, visibility, and efficiency.

Front compared to Missive

Missive has better positive reviews than Front: 98 vs 91

Missive is better at customer support than Front: 5.0 vs 4.5

Missive is more suitable for small businesses thanks to its good value for money than Front: 4.7 vs 4.2

Front has more features than Missive: 128 vs 71

Front: Pros & Cons

Unified communication: Front centralizes all messaging and communication channels into one platform
Collaborative features: The platform fosters team collaboration with shared inboxes, comments, and assignments
Customization and integration: Front offers customizable workflows and integrates with various tools
Learning curve: New users may find the array of features and integrations overwhelming
Cost: For small businesses or startups, the cost of Front may be a consideration
Over-reliance on email: Teams heavily dependent on other communication forms may find Front less comprehensive

Best features

  • - Unified inbox

  • - Collaboration tools

  • - Automated routing

  • - Customizable workflows

  • - Insightful analytics

  • - Integrated apps

  • - Email templates

  • - Advanced search and archiving

Front pricing

Starter

$19 / user / month

Growth

$59 / user / month

Scale

$99 / user / month

Premier

$229 / user / month
20% off the Growth plan for 1 year (Save $708)
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logo help scout

5. Help Scout
4.0 (6 reviews)
1 deal available

Customer Support

Description

The Help Scout platform gives you access to a renowned and efficient online solution for responding to your customers’ requests at any time. Specifically designed for growing businesses, Help Scout allows you to reach your goals and grow with confidence.

Help Scout compared to Missive

Missive has better positive reviews than Help Scout: 98 vs 95

Missive is better at customer support than Help Scout: 5.0 vs 4.7

Help Scout's user interface is more convenient than Missive: 4.7 vs 4.5

Missive pricing plans are more competitive than Help Scout: 4.7 vs 4.4

Help Scout: Pros & Cons

Tool accessibility: The platform is easy to use
Customer service: Help Scout customer support is available 24/7
Pricing plans: The cost of the solution is reasonable and meets the needs of startups
Software integrations: More third-party integrations would be welcome
Limited customization: There are too few customization features for different teams and users
Messaging functions: Messaging functionality is too costly

Best features

  • - Empower your customers with Docs, Chat, and Messaging

  • - Benefit from a shared inbox

  • - Harness the power of chat for your customer service

  • - Maximize your efficiency with customizable workflows

  • - Personalize your customer interactions with Mailbox Behaviors

  • - Save time with automation

  • - Continuously improve your processes

Help Scout pricing

Pro

Contact sales

Standard

$25 / user / month

Plus

$50 / user / month
6 months free on the Plus plan (Save $300)
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logo zendesk

6. Zendesk
4.1 (7 reviews)
1 deal available

Customer Experience Customer Support CRM

Description

Zendesk allows you to be available on any channel, at any time, to rapidly answer your customers' requests and resolve any problems.

Zendesk compared to Missive

Missive has more positive reviews than Zendesk: 98 vs 89

Missive is better at support than Zendesk: 5.0 vs 4.3

Missive is easy to use compared to Zendesk: 4.5 vs 4.3

Missive pricing plans are more competitive than Zendesk: 4.7 vs 4.2

Zendesk has more functions than Missive: 182 vs 71

Zendesk: Pros & Cons

Omnichannel capabilities: The customer service platform is ideal for providing support across all channels
Analytics and reporting: Comprehensive and highly relevant analytics capabilities
Unified workspace: Every employee finds customer information quickly and efficiently
Pricing: Customer support platform pricing plans are quite expensive
Customization: The tool’s customization features are limited
Analytics and reporting: Comprehensive and highly relevant analytics capabilities

Best features

  • - Knowledge base

  • - Automation and workflow

  • - Reporting and analytics

  • - Customer engagement

  • - Customization and branding

  • - Ticketing system

  • - Multichannel support

  • - Integration

6 months free (Save $50,000)
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Microsoft Outlook Logo

7. Microsoft outlook
4.3 (6 reviews)

Email Marketing

Description

Microsoft Outlook brings value by providing a comprehensive email management system with advanced features such as calendar organization, task management, contact management, and integration with other Microsoft Office applications. It offers a user-friendly interface, robust security features, and seamless integration with mobile devices, making it a powerful tool for productivity and communication.

Microsoft outlook compared to Missive

Missive has better positive reviews than Microsoft outlook: 98 vs 90

Missive is better at customer support than Microsoft outlook: 5.0 vs 4.0

Missive is better at value for money than Microsoft outlook: 4.7 vs 4.4

Missive is more versatile than Microsoft outlook: 71 vs 10

Microsoft outlook: Pros & Cons

Efficient communication: Microsoft Outlook allows you to manage your emails, calendar, and contacts all in one place
Advanced organization features: Stay organized with features like folders, labels, and search functions, ensuring better productivity.
Integration with other tools: Outlook seamlessly integrates with Microsoft Office suite, providing a unified work environment
Complexity and Learning Curve: Outlook's interface and features can be overwhelming, requiring significant time and effort to navigate and master
Costly Subscription Model: Outlook's premium features and improved functionality come at a high cost, making it an expensive choice for startups on a tight budget.
Limited Collaboration Features: Microsoft Outlook lacks advanced collaboration features, making it less effective for team communication and project management

Best features

  • - Efficient Email Management

  • - Time-Saving Email Templates

  • - Seamless Calendar Integration

  • - Collaborative Task Management

  • - Secure Email Communication

There is no deal for this product
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hubspot service hub logo

8. Hubspot service hub
4.5 (6 reviews)

CRM

Description

HubSpot Service Hub is a customer service software that helps businesses manage and connect with their customers. It offers features like ticketing, customer feedback, knowledge base and reporting. The software aims to provide a better customer experience by streamlining customer service processes and improving customer satisfaction. It integrates seamlessly with other HubSpot products for a complete CRM solution.

Hubspot service hub compared to Missive

Missive has more positive reviews than Hubspot service hub: 98 vs 94

Missive is better at support than Hubspot service hub: 5.0 vs 4.5

Missive pricing plans are more competitive than Hubspot service hub: 4.7 vs 4.2

Hubspot service hub is better at number of features than Missive: 90 vs 71

Hubspot service hub: Pros & Cons

Centralized Communication: HubSpot Service Hub streamlines customer interactions by consolidating all communications into one place, making it easier to manage and respond to customer inquiries
Advanced Reporting: The software provides detailed reports and analytics that help businesses understand their customer service performance and identify areas for improvement
Automation Capabilities: HubSpot Service Hub includes automation tools that can handle routine tasks, freeing up time for customer service reps to focus on more complex issues.
High pricing: HubSpot Service Hub can be quite expensive, especially for small businesses or startups
Limited customization: While the software offers a range of features, there is limited flexibility in terms of customization
Steep learning curve: The platform can be complex and overwhelming for new users, requiring a significant amount of time to fully understand and utilize all its features.

Best features

  • - Unified Customer View

  • - Ticketing System

  • - Automation

  • - Live Chat

  • - Customer Feedback

There is no deal for this product
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missive logo

9. Missive
4.8 (6 reviews)

Collaboration

Description

Missive is a collaborative email management software that allows teams to handle shared inboxes and collaborate around emails. It integrates chat, tasks, and emails in a single app, facilitating seamless communication. Features include shared labels, threaded conversations, and real-time collaboration on drafts.

Missive: Pros & Cons

Collaboration features: It offers features like shared conversations, drafts and tasks which improve team collaboration
Unified inbox: Missive allows users to manage all their emails and messages from multiple accounts in a single inbox
Customization options: Missive provides extensive customization options including rules, auto-swipe actions and snooze settings to tailor the software to individual user needs.
Limited integrations: Missive does not integrate with a wide range of third-party applications, limiting its versatility
High pricing: The pricing structure of Missive may be considered high for small businesses or individual users
Learning curve: The software has a steep learning curve, especially for non-technical users, which can make it difficult to fully utilize all its features.

Best features

  • - Unified communications platform

  • - Collaborative email management

  • - Supports multiple email accounts

  • - Productivity features

  • - Collaborative writing

There is no deal for this product
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logo gmelius

10. Gmelius
4.7 (6 reviews)

Email Marketing

Description

Gmelius allows your team to collaborate more effectively via email from their Gmail inbox.

Gmelius compared to Missive

Missive is a better solution for customer support than Gmelius: 5.0 vs 4.5

Missive pricing plans are more competitive than Gmelius: 4.7 vs 4.3

Gmelius is better at number of features than Missive: 74 vs 71

Best features

  • - Shared Inbox

  • - Meeting planner

  • - Gmail templates

  • - Sequences

  • - Email tracking

  • - Kanban Boards

  • - Shared labels

  • - Analytics dashboard

Gmelius pricing

Flex

$15 / month

Growth

$29 / user / month

Pro

$45 / user / month
There is no deal for this product
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