8 Best Alternatives to Totango in May 2024

Alternatives & Competitors to Totango

Here are competitors or alternatives to Totango and other similar CRM software. You need to consider some important factors when choosing a tool like Totango for your business: the main features of each solution, ease of use of user interface, pricing or value for money for instance. Each software has its pros and cons so it's up to you to choose the best alternative to Totango that meets the needs of your small business. To help you compare each app and choose the right solution, we have put together a list of the best competitors of Totango. Discover sofware like Mixpanel, Segment, June Analytics or OnBoard Meetings.

List of Alternatives to Totango

From CRM tools, we have selected the best alternatives to Totango based on reviews for each solution and similarities with Totango. Of course, each solution has its benefits and drawbacks, and its own features but, whether you are a small business, a startup or a large enterprise, you will find the right choice that empowers your projects.

Description

Mixpanel is event-based analytics for builders who need answers from their data at their fingertips. When everyone in the organization can see—and learn from—the impact of their work, they are poised to make better decisions. Companies like Uber, Netflix, Pinterest, CNN, Samsara, and Yelp use Mixpanel to understand their customers, measure progress, and endeavor to make better decisions.

Mixpanel compared to Totango

Mixpanel has better positive reviews than Totango: 92 vs 83

Mixpanel is better at number of features than Totango: 55 vs 30

Mixpanel: Pros & Cons

User-friendly interface: The platform is easy to use, even without specific expertise
Extensive functionality: The online solution offers relevant tools to analyze the conversion funnel and segment the audience
Analytical reports: The reports are reliable, comprehensive and easy to understand for all users
Notification center: Rigid and without any mail reports, the notification center can be improved
Complex integrations: Connecting the software to your workflow can be time consuming
Customer support: No support in the free offer

Best features

  • - Event tracking

  • - Funnel analysis

  • - User profiles

  • - Experiments

  • - Data warehouse connector

  • - Impact report

  • - Cohort analysis

  • - Retention analysis

  • - Notifications and messaging

  • - Data export and API

Mixpanel pricing

Starter

Free

Enterprise

Contact sales

Growth

$24 / month
1 year free (Save $50,000)

Description

Segment allows you to collect data from your web and mobile applications and provides key information about your customers and users for your marketing and product teams.

Segment compared to Totango

Segment is a better solution based on percentage of positive reviews than Totango: 97 vs 83

Segment is a better solution for customer support than Totango: 4.8 vs 4.0

Segment's user interface is more convenient than Totango: 4.8 vs 4.0

Segment pricing plans are more competitive than Totango: 4.6 vs 4.0

Segment is more versatile than Totango: 97 vs 30

Segment: Pros & Cons

Support: The customer service is attentive and available
Ease of use: Implementation is fast and many integrations are available
Performance: This customer data management and analysis software offers a lot of features and saves teams valuable time
Price: Can be expensive for some users or for small companies
Coding: It is sometimes necessary to know how to code to have access to certain features
Maintenance required: Companies must budget for maintenance

Best features

  • - Integrations

  • - Unified contact files

  • - Real-time audiences

  • - Customer journey and touch points

  • - Track customer behavior across your e-commerce site

  • - Store and analyze data easily

  • - Collect data from servers

  • - Track the performance of your mobile apps

Segment pricing

Free

Business

Contact sales

Team

$120 / month
$50,000 in credits for 1 year (Save $50,000)

Description

The June platform analyzes your products and provides you with automatically generated personalized reports. You can thus follow relevant metrics, pilot your activity more efficiently and serenely accompany the growth of your company.

June Analytics compared to Totango

June Analytics is a better solution based on percentage of positive reviews than Totango: 100 vs 83

June Analytics is a better solution for customer support than Totango: 4.3 vs 4.0

June Analytics is easier to set up than Totango: 4.1 vs 4.0

June Analytics is more suitable for small businesses thanks to its good value for money than Totango: 4.6 vs 4.0

June Analytics has more functions than Totango: 61 vs 30

June Analytics: Pros & Cons

Easy to use: This tool is very easy to use
Proactive platform: The June team releases regular updates to continuously improve its product
Relevance of insights: The platform detects positive signals very quickly
Customization: June offers extensive customization possibilities for customized reports

Best features

  • - Take advantage of AI advances

  • - Real-time sales insights

  • - Follow the most relevant KPIs

  • - Get to know your customers

  • - Automatically qualify your listings

  • - Connect all your favorite tools

  • - Customer profiling

  • - AI-powered insights

June Analytics pricing

Free

Scale

Contact sales

Growth

$149 / month
$450 in credits for the Growth plan (3 months) (Save $450)

Description

Enhance the efficiency and effectiveness of your board meetings with OnBoard Meetings, the comprehensive board management software designed to revolutionize the way you plan, prepare, and execute board meetings.

OnBoard Meetings compared to Totango

OnBoard Meetings is a better solution based on percentage of positive reviews than Totango: 97 vs 83

OnBoard Meetings is a better solution for customer support than Totango: 4.8 vs 4.0

OnBoard Meetings is better at ease to use than Totango: 4.7 vs 4.0

OnBoard Meetings is better at value for money than Totango: 4.5 vs 4.0

OnBoard Meetings is more versatile than Totango: 97 vs 30

OnBoard Meetings: Pros & Cons

Easy to use: The platform has good ergonomics and is pleasant to use
Customer service: Customer support is efficient and responsive
Collaborative working: Access to agendas, meeting minutes and other essential documents is fast and secure
Expense management: The platform offers no expense management functionality
Recurring meetings: It’s impossible to create regular meetings
Lack of integrations: The tool doesn’t offer enough integrations with third-party software

Best features

  • - Collaboration and annotation

  • - Offline access

  • - Board member training and onboarding

  • - Meeting preparation

  • - Meeting follow-up and task management

  • - Meeting analytics and insights

  • - Voting and decision-making

  • - Secure document management

Description

Pendo is a product experience platform that provides user insight, user guidance, and user communication tools for digital product teams. It enables businesses to understand and guide users to create product experiences that customers love. Features include in-app messaging, user behavior tracking, feedback collection, and data-driven decision making. Pendo is designed to improve customer engagement and accelerate product adoption.

Pendo compared to Totango

Pendo has better positive reviews than Totango: 96 vs 83

Pendo is better at customer support than Totango: 4.5 vs 4.0

Pendo is more suitable for small businesses thanks to its good value for money than Totango: 4.3 vs 4.0

Pendo has more features than Totango: 80 vs 30

Pendo: Pros & Cons

In-App Messaging: Pendo allows you to communicate with your users directly within the application, which can be used for onboarding, feature announcements, or collecting feedback
User Experience Improvement: Pendo provides detailed insights about how users are interacting with your product, helping you to improve user experience and product functionality
Data-Driven Decision Making: Pendo collects and analyzes user behavior data, providing valuable information that can guide product development and business strategy.
High cost: Pendo can be quite expensive, especially for small businesses or startups with limited budgets
Complexity: The software has a steep learning curve and can be difficult to understand and use effectively without proper training
Limited customization: While Pendo offers a range of features, there is limited flexibility in terms of customization to meet specific business needs.

Best features

  • - Integration Capabilities

  • - In-App Guidance

  • - Product Roadmap Planning

  • - User Experience Analytics

  • - Feedback Collection

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CRM

Description

ChurnZero is a real-time Customer Success platform that helps subscription businesses fight customer churn. It integrates with business systems and provides behavior analytics to understand customer usage, allowing businesses to personalize the customer experience, automate tasks, and improve retention. It also offers features like customer health scoring, NPS tracking, and customer segmentation.

Churnzero compared to Totango

Churnzero has better positive reviews than Totango: 98 vs 83

Churnzero is better at customer support than Totango: 5.0 vs 4.0

Churnzero is easier to set up than Totango: 4.5 vs 4.0

Churnzero is more suitable for small businesses thanks to its good value for money than Totango: 4.7 vs 4.0

Churnzero is more versatile than Totango: 45 vs 30

Churnzero: Pros & Cons

Proactive Customer Success: With ChurnZero, businesses can identify at-risk customers and take proactive measures to prevent churn, thus increasing customer retention.
Real-time Analytics: ChurnZero provides real-time usage analytics which helps businesses to understand customer behavior and usage trends
Personalized Communication: The software enables businesses to create and send personalized messages based on customer behavior, thus improving customer engagement
Complex setup: The initial setup and integration of ChurnZero can be complicated and time-consuming
High cost: ChurnZero can be quite expensive, especially for small businesses or startups with a tight budget
Limited customization: While ChurnZero does offer some customization options, they are not as extensive as some users might prefer.

Best features

  • - Real-time Customer Success Platform

  • - Integration with Various Data Systems

  • - Automated Customer Journeys

  • - In-app Communications and Alerts

CRM

Description

HubSpot Service Hub is a customer service software that helps businesses manage and connect with their customers. It offers features like ticketing, customer feedback, knowledge base and reporting. The software aims to provide a better customer experience by streamlining customer service processes and improving customer satisfaction. It integrates seamlessly with other HubSpot products for a complete CRM solution.

Hubspot service hub compared to Totango

Hubspot service hub has more positive reviews than Totango: 94 vs 83

Hubspot service hub is better at support than Totango: 4.5 vs 4.0

Hubspot service hub is easy to use compared to Totango: 4.5 vs 4.0

Hubspot service hub pricing plans are more competitive than Totango: 4.2 vs 4.0

Hubspot service hub is better at number of features than Totango: 90 vs 30

Hubspot service hub: Pros & Cons

Advanced Reporting: The software provides detailed reports and analytics that help businesses understand their customer service performance and identify areas for improvement
Automation Capabilities: HubSpot Service Hub includes automation tools that can handle routine tasks, freeing up time for customer service reps to focus on more complex issues.
Centralized Communication: HubSpot Service Hub streamlines customer interactions by consolidating all communications into one place, making it easier to manage and respond to customer inquiries
High pricing: HubSpot Service Hub can be quite expensive, especially for small businesses or startups
Steep learning curve: The platform can be complex and overwhelming for new users, requiring a significant amount of time to fully understand and utilize all its features.
Limited customization: While the software offers a range of features, there is limited flexibility in terms of customization

Best features

  • - Unified Customer View

  • - Ticketing System

  • - Automation

  • - Live Chat

  • - Customer Feedback

Description

Lemon Learning is a digital adoption platform that helps users understand and navigate software applications. It provides interactive, in-app guidance and training to improve user adoption and productivity. The tool can be used for any web-based application, including CRM, ERP, HRIS, and more. It simplifies onboarding, reduces support costs, and accelerates the digital transformation of businesses.

Lemon learning compared to Totango

Lemon learning has better positive reviews compared to Totango: 100 vs 83

Lemon learning is better at customer service than Totango: 5.0 vs 4.0

Lemon learning is easy to use compared to Totango: 4.5 vs 4.0

Lemon learning pricing plans are more competitive than Totango: 4.7 vs 4.0

Lemon learning is more versatile than Totango: 52 vs 30

Lemon learning: Pros & Cons

User-friendly Interface: Lemon Learning provides an intuitive and easy-to-use interface, making it accessible for users of all technical levels
Customizable Content: The software allows users to create and customize their own training content, providing flexibility and adaptability to specific business needs
Real-time Assistance: Lemon Learning offers real-time, in-app guidance which helps users to quickly understand and efficiently use different digital tools.
Limited customization: Lemon Learning may not offer as much customization options as some other training software
High cost: The pricing of Lemon Learning might be higher compared to other similar software, which could be a barrier for small businesses
Limited integrations: Lemon Learning may not integrate with all types of software or tools, which could limit its functionality and usability.

Best features

  • - Customization

  • - In-app Guidance

  • - Analytics

  • - Multilingual Support

  • - Interactive Learning