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7 Best Alternatives to Trustmary in May 2024

Alternatives & Competitors to Trustmary

  1. 1. Hotjar
  2. 2. Birdeye
  3. 3. Influitive
  4. 4. Reviewtrackers
  5. 5. Feedier
  6. 6. Delighted
  7. 7. Survicate
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Here are competitors or alternatives to Trustmary and other similar Survey software. You need to consider some important factors when choosing a tool like Trustmary for your business: the main features of each solution, ease of use of user interface, pricing or value for money for instance. Each software has its pros and cons so it's up to you to choose the best alternative to Trustmary that meets the needs of your small business. To help you compare each app and choose the right solution, we have put together a list of the best competitors of Trustmary. Discover sofware like Hotjar, Birdeye, Influitive or Reviewtrackers.

List of Alternatives to Trustmary

From Survey tools, we have selected the best alternatives to Trustmary based on reviews for each solution and similarities with Trustmary. Of course, each solution has its benefits and drawbacks, and its own features but, whether you are a small business, a startup or a large enterprise, you will find the right choice that empowers your projects.

logo hotjar

1. Hotjar
4.3 (6 reviews)
| 1 deal available

Application Monitoring Data Analytics

Description

Hotjar will allow you to understand the user behavior on your site as well as its strengths and weaknesses.

Hotjar compared to Trustmary

Trustmary has better positive reviews than Hotjar: 100 vs 97

Trustmary is better at customer support than Hotjar: 5.0 vs 4.5

Trustmary is better at value for money than Hotjar: 4.6 vs 4.5

Trustmary has more features than Hotjar: 89 vs 79

Hotjar: Pros & Cons

Simplicity: The interface is readable and the software is easy to learn
Accuracy: The user data is detailed
Rich information and insights: The software provides many insights to improve the user experience on your website
Price: The price is quite high even though a limited free version is available
Confidentiality: The data collected may be without the users’ permission
Website performance: The tool consumes a lot of resources

Best features

  • - Form analysis

  • - Incoming feedback

  • - Surveys

  • - Visitor recordings

  • - Conversion funnels

  • - Feedback polls

  • - Behavior analytics

  • - Visitor segmentation

Hotjar pricing

Plus

$41 / month

Business

$105 / month
3 months free on the Business plan (Save $150)
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Birdeye Logo

2. Birdeye
3.8 (6 reviews)

Customer Experience

Description

Birdeye brings value by helping businesses manage and improve their online reputation, customer experience, and revenue through its all-in-one customer experience platform.

Birdeye compared to Trustmary

Trustmary has better positive reviews compared to Birdeye: 100 vs 95

Trustmary is better at customer service than Birdeye: 5.0 vs 4.5

Trustmary pricing plans are more competitive than Birdeye: 4.6 vs 4.5

Birdeye is more versatile than Trustmary: 139 vs 89

Birdeye: Pros & Cons

Increase your online visibility: Birdeye helps you manage and monitor your online reputation across multiple platforms
Streamline business operations: Birdeye provides tools for centralized customer communication, appointment scheduling, and team collaboration.
Enhance customer satisfaction: With Birdeye, you can gather customer feedback, respond to reviews, and improve your overall customer experience
Cost: The pricing of Birdeye may not be suitable for some young entrepreneurs with limited budgets.
Limited integration options: Birdeye may not seamlessly integrate with all the platforms or tools you use
Steep learning curve: It might take some time and effort to fully grasp and utilize all of Birdeye's features

Best features

  • - Competitor analysis

  • - All-in-one reputation management

  • - Actionable customer insights

  • - Social media management made easy

  • - Automated review request

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Influitive Logo

3. Influitive
4.5 (6 reviews)

Customer Experience

Description

Influitive brings the value of driving customer advocacy and engagement for businesses. Their platform enables companies to build and mobilize a community of brand advocates, turning customers into powerful advocates who can help drive referrals, reviews, and other valuable marketing activities. Influitive helps businesses tap into the power of their satisfied customers and turn them into a valuable marketing asset.

Influitive compared to Trustmary

Trustmary has better positive reviews than Influitive: 100 vs 98

Trustmary pricing plans are more competitive than Influitive: 4.6 vs 4.5

Influitive is more versatile than Trustmary: 134 vs 89

Influitive: Pros & Cons

Offres exclusives SaaS: Obtenez un accès à des outils logiciels à prix réduit pour aider à développer votre startup
Conseils d'experts et contenu: Apprenez des professionnels de l'industrie et accédez à des ressources précieuses pour guider votre entreprise.
Accès à un réseau mondial: Connectez-vous avec des entrepreneurs du monde entier pour obtenir du soutien et collaborer
Limited features: Influitive may not have all the advanced features required for complex marketing campaigns
Costly subscription plans: The pricing for Influitive's software may be expensive for young entrepreneurs on a tight budget.
Steep learning curve: It can take time and effort to fully understand and utilize Influitive's platform effectively

Best features

  • - Analysis and reporting

  • - Challenge management

  • - Gamification

  • - Integration with other tools

  • - Engagement Marketing Platform

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reviewtrackers logo

4. Reviewtrackers
4.2 (6 reviews)

CRM

Description

ReviewTrackers is a customer feedback software that helps businesses collect, analyze, and respond to customer reviews and feedback. It aggregates reviews from over 100 review sites, provides insights through analytics, and facilitates customer engagement. It's a valuable tool for improving customer satisfaction, boosting online reputation, and driving business growth.

Reviewtrackers compared to Trustmary

Trustmary has more positive reviews than Reviewtrackers: 100 vs 96

Trustmary is better at support than Reviewtrackers: 5.0 vs 4.5

Trustmary is more suitable for small businesses thanks to its good value for money than Reviewtrackers: 4.6 vs 4.5

Reviewtrackers has more functions than Trustmary: 97 vs 89

Reviewtrackers: Pros & Cons

Centralized Review Management: ReviewTrackers compiles reviews from various websites into one central dashboard, making it easier to manage and respond to feedback
Efficient Customer Service: With its ability to track and respond to reviews quickly, ReviewTrackers can significantly improve a business's customer service efficiency.
Advanced Analytics: The software provides detailed insights and analytics about customer reviews, helping businesses understand their performance and areas for improvement
Limited Customization: ReviewTrackers does not offer much flexibility in terms of customization, making it difficult to tailor the tool to specific business needs
High Pricing: The software can be quite expensive, especially for small businesses or startups with limited budgets
Lack of Advanced Features: Some users have reported that ReviewTrackers lacks some advanced features found in other review management tools, such as detailed analytics or sentiment analysis.

Best features

  • - Review Aggregation

  • - Advanced Analysis

  • - Direct Response Capability

  • - Reporting Tools

  • - Data-Driven Decision Making

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logo feedier

5. Feedier
4.8 (6 reviews)

Customer Experience

Description

Valuation of feedback data to detect dissatisfactions more quickly, understand them better and eliminate them.

Feedier compared to Trustmary

Trustmary has better positive reviews than Feedier: 100 vs 98

Trustmary is better at customer support than Feedier: 5.0 vs 4.5

Feedier is better at value for money than Trustmary: 4.7 vs 4.6

Trustmary has more options than Feedier: 89 vs 70

Feedier: Pros & Cons

Integration capabilities: Feedier integrates with popular CRM, helpdesk, and collaboration tools to streamline your processes and sync your data
Interactive feedback collection: Feedier offers interactive and engaging feedback collection methods, like customizable surveys, quizzes and gamification elements
Real-time analytics and reporting: The platform allows you to track feedback trends, analyze data and generate insightful reports
Learning curve for advanced features: Feedier’s advanced features or customization options may require additional learning or technical understanding
Pricing structure: The available pricing plans may not be suitable for the budgets of all types of businesses, in particular small businesses
Limited customization options for design: Some users have mentioned limitations in terms of advanced design customization

Best features

  • - Data analytics

  • - Interactive surveys

  • - Branding customization

  • - Feedback management

  • - Reward programs

  • - GDPR compliance

  • - Multichannel distribution

  • - Automated workflows

Feedier pricing

Add-ons

Feedier guarantees

Contact sales

Feedier Enterprise Plan

Contact sales
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delighted logo

6. Delighted
5.0 (6 reviews)

Customer Experience

Description

Delighted is a user-friendly software that helps businesses gather and analyze customer feedback. It uses the Net Promoter System to provide actionable insights, allowing companies to improve their products or services based on customer needs. The platform features real-time feedback, automated surveys, and customizable dashboards, making it easy to track customer satisfaction over time.

Delighted compared to Trustmary

Delighted is easier to use than Trustmary: 5.0 vs 4.5

Delighted is more suitable for small businesses thanks to its good value for money than Trustmary: 4.7 vs 4.6

Trustmary is more versatile than Delighted: 89 vs 64

Delighted: Pros & Cons

Ease of Use: Delighted is user-friendly and easy to navigate, making it accessible for all users regardless of their technical skills
Customizable Surveys: Delighted offers customizable surveys, enabling businesses to tailor questions to their specific needs and obtain more relevant data.
Real-time Feedback: Delighted provides real-time customer feedback, which allows businesses to respond promptly to customer needs and improve their services
Limited customization: Delighted's survey customization options are somewhat limited, which may not meet the needs of all businesses
High cost: The pricing of Delighted can be a barrier for small businesses or startups with a tight budget
Lack of advanced analytics: While Delighted provides basic analytics, it lacks more advanced features that other customer feedback tools offer.

Best features

  • - User-friendly Interface

  • - Net Promoter System

  • - Customizable Surveys

  • - In-depth Analytics and Reporting

  • - Integration Capabilities

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survicate logo

7. Survicate
4.5 (6 reviews)

Customer Experience

Description

Survicate is a customer feedback software that helps businesses understand their customers' needs and expectations. It offers tools for creating surveys, gathering and analyzing feedback, and tracking customer satisfaction. With Survicate, businesses can make data-driven decisions, improve their products or services, and enhance customer experience.

Survicate compared to Trustmary

Trustmary has better positive reviews than Survicate: 100 vs 86

Trustmary is better at customer support than Survicate: 5.0 vs 4.5

Trustmary pricing plans are more competitive than Survicate: 4.6 vs 3.7

Trustmary has more features than Survicate: 89 vs 73

Survicate: Pros & Cons

Ease of Use: Survicate has an intuitive interface, making it easy for users to navigate and conduct surveys without the need for extensive technical knowledge
Comprehensive Insights: The software provides detailed analytics and insights, allowing businesses to understand customer behavior and preferences better
Versatility: Survicate offers a wide range of survey types, including NPS, CSAT, CES, and more, enabling businesses to choose the most suitable method for their specific needs.
Limited customization: While Survicate offers a number of templates and customization options, it may not be sufficient for users who want more control over the design and layout of their surveys
Learning curve: The software can be complex to navigate for beginners, and it may take time to understand all its features and how to use them effectively
Lack of advanced analytics: Although Survicate provides basic analytics, it lacks more advanced options for data analysis, which might be a drawback for users who need in-depth insights.

Best features

  • - Comprehensive survey tools

  • - Advanced Analytics

  • - Multi-channel feedback collection

  • - Integration Capabilities

  • - User-friendly Interface

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