Secret > Communication Software > Call Centers Software > CallHippo Promo Code > CallHippo Alternatives

12 Best Alternatives to CallHippo in April 2024

Alternatives & Competitors to CallHippo

  1. 1. LiveChat
  2. 2. Vonage
  3. 3. Freshcaller
  4. 4. SnapCall
  5. 5. OpenPhone
  6. 6. RingCentral MVP
  7. 7. Aircall
  8. 8. 3cx
  9. 9. CloudTalk
View more

Here are competitors or alternatives to CallHippo and other similar Call Centers software. You need to consider some important factors when choosing a tool like CallHippo for your business: the main features of each solution, ease of use of user interface, pricing or value for money for instance. Each software has its pros and cons so it's up to you to choose the best alternative to CallHippo that meets the needs of your small business. To help you compare each app and choose the right solution, we have put together a list of the best competitors of CallHippo. Discover sofware like LiveChat, Vonage, Freshcaller or SnapCall.

List of Alternatives to CallHippo

From Call Centers tools, we have selected the best alternatives to CallHippo based on reviews for each solution and similarities with CallHippo. Of course, each solution has its benefits and drawbacks, and its own features but, whether you are a small business, a startup or a large enterprise, you will find the right choice that empowers your projects.

logo livechat

1. LiveChat
4.5 (2 reviews)
1 deal available

Customer Support

Description

LiveChat gives you access to easy-to-use applications to contact your website visitors directly through a live chat window, and thus increase your chances of conversion.

LiveChat compared to CallHippo

LiveChat has better positive reviews compared to CallHippo: 96 vs 83

LiveChat is better at customer service than CallHippo: 4.6 vs 4.5

LiveChat is more user friendly than CallHippo: 4.7 vs 4.5

LiveChat is better at value for money than CallHippo: 4.5 vs 4.1

LiveChat has more options than CallHippo: 59 vs 48

LiveChat: Pros & Cons

Customization features: The solution offers a high level of customization
Relevant chatbots: Powerful chatbots are able to create tickets and collect leads
Software integrations: The Livechat platform has over 200 integrations
Message reception: There may be some delay in receiving messages in the chat
Security of the solution: The solution is below the competition, especially because of the lack of PCI compliance
Spell check: Automatic spell check of agents would be a plus

Best features

  • - Optimize customer service performance

  • - Manage teams

  • - Contact your prospects from multiple channels

  • - Access reports on your agents and their performance

  • - Secure your data

  • - Boost user engagement

  • - Set up optimized and customized chats

LiveChat pricing

Enterprise

Contact sales

Starter

$20 / user / month

Team

$41 / user / month

Business

$59 / user / month
$150 credits (Team, Business and Enterprise Plans) (Save $150)
Get deal
logo vonage

2. Vonage
3.5 (2 reviews)
1 deal available

Call Centers Customer Support

Description

Vonage helps your business communicate better. Accelerate all the connections that matter to your business with a variety of quality solutions. Connect to your customers anytime, from any device.

Vonage compared to CallHippo

CallHippo has better positive reviews than Vonage: 83 vs 75

CallHippo is better at customer support than Vonage: 4.5 vs 3.7

CallHippo is easier to set up than Vonage: 4.5 vs 4.1

CallHippo is more suitable for small businesses thanks to its good value for money than Vonage: 4.1 vs 3.8

Vonage has more features than CallHippo: 52 vs 48

Vonage: Pros & Cons

Voice quality: The audio quality of the dialing software is excellent
Customization: It is possible to customize the settings for each user
Feature-rich: Vonage allows for call recording, texting, voicemail and call forwarding
Complex to use: The tool is not easy to learn
Customer service: Vonage’s customer support does not live up to customer expectations
Limited documentation: Availability and content of training and documentation is poor

Best features

  • - Unify your business communications

  • - Centralize all your tools in one place

  • - Turn conversations into sales

  • - Maximize sales with intelligent routing

  • - Connect with customers through messaging

  • - Create the solutions you need

  • - Get relevant software integrations

  • - Measure your customer interactions with analytics

$2,500 in API credits for 1 year (Save $2,500)
Get deal
logo freshcaller

3. Freshcaller
4.0 (2 reviews)
1 deal available

Call Centers

Description

A simple solution to manage all your telephony needs: call center, customer support, sales, daily calls, etc.

Freshcaller compared to CallHippo

CallHippo has better positive reviews compared to Freshcaller: 83 vs 74

CallHippo is better at customer service than Freshcaller: 4.5 vs 3.8

CallHippo is easier to use than Freshcaller: 4.5 vs 3.9

CallHippo is more suitable for small businesses thanks to its good value for money than Freshcaller: 4.1 vs 3.8

Freshcaller has more functions than CallHippo: 63 vs 48

Freshcaller: Pros & Cons

Ease of use: Freshcaller offers a user-friendly interface, making it easy for businesses to set up and manage their call center operations.
Integration capabilities: Freshcaller integrates well with other Freshworks products and third-party applications, enhancing overall workflow and productivity.
Scalability: The platform is scalable, allowing businesses to expand their call center operations as their needs grow.
Limited advanced features: Some advanced call center features might be lacking, which could be a limitation for businesses with complex requirements.
Pricing structure: Depending on the required features, pricing can vary, and some businesses may find it less cost-effective compared to other solutions.
Learning curve: While the interface is user-friendly, there might still be a learning curve for new users, especially those new to call center software.

Best features

  • - Simplified number management

  • - Set up and management of call centers

  • - Performance monitoring & reporting

  • - Collaboration & productivity

  • - Interactive Voice Response (IVR) system

  • - Advanced call analytics

  • - Call routing and queuing

  • - Multi-level permissions

Freshcaller pricing

Free

Growth

$16 / user / month

Pro

$42 / user / month

Enterprise

$75 / user / month
90% off the Pro plan for 1 year (Save $100,000)
Get deal
logo snapcall

4. SnapCall
5.0 (2 reviews)
1 deal available

Call Centers

Description

SnapCall allows your users to call you directly from your app or website. Receive these calls directly on your phone; being in touch with a customer service has never been so easy and fast.

SnapCall compared to CallHippo

SnapCall has better positive reviews than CallHippo: 100 vs 83

SnapCall is better at customer support than CallHippo: 5.0 vs 4.5

SnapCall is better at value for money than CallHippo: 4.8 vs 4.1

CallHippo is more versatile than SnapCall: 48 vs 29

SnapCall: Pros & Cons

Cost-effective solution: Snapcall offers affordable pricing plans for startups on a tight budget
Seamless integration: Snapcall easily integrates with existing CRM and customer support systems
High-quality customer experience: Snapcall provides crystal clear voice calls, enhancing customer satisfaction and engagement
Limited features: Snapcall may not offer all the advanced features that other similar software have
Dependence on internet connection: Snapcall requires a stable internet connection for smooth functionality, which can be a disadvantage in areas with poor connectivity
Steep learning curve: It can take some time to fully understand and utilize Snapcall's functionalities

Best features

  • - Record calls

  • - Access data analysis

  • - Give access to calls from your website or app

  • - Implement smart call buttons

  • - Offer targeted voice assistance

  • - Get all the information you need for your call

6 months free on Growth plan (Save $532)
Get deal
OpenPhone Logo

5. OpenPhone
1.5 (2 reviews)

Call Centers

Description

OpenPhone is a modern phone system designed for businesses, offering a powerful, easy-to-use platform that provides phone numbers for teams, with features including texting, calling, and voicemail functionalities integrated within a streamlined app.

OpenPhone compared to CallHippo

CallHippo has better positive reviews than OpenPhone: 83 vs 82

CallHippo is better at customer support than OpenPhone: 4.5 vs 4.3

CallHippo is easier to set up than OpenPhone: 4.5 vs 4.4

OpenPhone is more suitable for small businesses thanks to its good value for money than CallHippo: 4.3 vs 4.1

CallHippo is better at number of features than OpenPhone: 48 vs 12

OpenPhone: Pros & Cons

Ease of use: OpenPhone is known for its user-friendly interface, making it easy for businesses to integrate and manage their communication needs.
Versatility: Offers features like texting, calling, and voicemail transcription, catering to various communication needs within a single platform.
Team collaboration: Enables shared numbers and collaborative features, allowing teams to efficiently manage communications.
Limited integration: May not integrate seamlessly with all CRM systems or third-party applications, potentially requiring additional workflows.
International usage: While it supports international calling, costs and connectivity might vary, affecting global communication strategies.
Cost for small teams: While affordable, the cost might be a consideration for very small businesses or solo entrepreneurs.

Best features

  • - Dedicated business numbers

  • - Texting and calling features

  • - Voicemail transcription

  • - Shared phone numbers

  • - International reach

OpenPhone pricing

Enterprise

Contact sales

Starter

$19 / user / month

Business

$33 / user / month
There is no deal for this product
View product details
Secret.

Go Premium

Get access to all our 353+ Premium deals for only $149/year.

Go Premium
logo ringcentral mvp

6. RingCentral MVP
5.0 (2 reviews)

Call Centers

Description

RingCentral MVP (Message Video Phone) brings value to businesses by providing a unified communication platform that allows users to easily collaborate with colleagues and clients through messaging, video conferencing, and phone calls, all from a single app.

RingCentral MVP compared to CallHippo

CallHippo has better positive reviews than RingCentral MVP: 83 vs 80

CallHippo is better at customer support than RingCentral MVP: 4.5 vs 4.0

CallHippo's user interface is more convenient than RingCentral MVP: 4.5 vs 4.0

CallHippo pricing plans are more competitive than RingCentral MVP: 4.1 vs 4.0

RingCentral MVP has more options than CallHippo: 79 vs 48

RingCentral MVP: Pros & Cons

Software integrations: The solution offers over 2,000 integrations with third-party tools
HD video conferencing: HD video conferencing for up to 200 participants
International solution: Ringcentral MVP supports business telephone numbers in over 100 countries
Entry-level plan: The least expensive plan is limited to 20 user accounts
Tool configuration: Configuration of the solution is long and tedious
Reporting features: Reporting is not up to scratch and may not be accurate

Best features

  • - Communication hub

  • - Mobile access

  • - Advanced analytics

  • - VoIP connection

  • - Employee directory

  • - Ring groups

  • - Call tracking metrics

  • - Flexible integrations

  • - Reliability and security

There is no deal for this product
View product details
logo aircall

7. Aircall
1.0 (2 reviews)

Call Centers

Description

Aircall is a cloud technology solution that can be deployed quickly and easily. It allows you to significantly improve the performance of your sales and support teams.

Aircall compared to CallHippo

Aircall has better positive reviews compared to CallHippo: 85 vs 83

CallHippo is better at customer service than Aircall: 4.5 vs 4.2

CallHippo is more suitable for small businesses thanks to its good value for money than Aircall: 4.1 vs 4.0

Aircall has more features than CallHippo: 98 vs 48

Aircall: Pros & Cons

Numerous integrations: Aircall connects to many third party applications
Accessible and ergonomic: Simple to use and set up
Real-time call tracking: Call tracking with live stream
Price a little high: Monthly pricing is higher than some competitors
No unified communication channels: Does not include a video conferencing solution
Lack of collaborative tools: No team messaging

Best features

  • - Deliver excellent customer service

  • - Analyze performance in detail

  • - Improve collaboration and teamwork

  • - Boost sales efficiency

  • - Deploy agents quickly

  • - Streamline your workflows

  • - Optimize your performance

  • - Enhance caller experience with customizable greetings

Aircall pricing

Custom

Contact sales

Essentials

$40 / user / month

Professional

$70 / user / month
There is no deal for this product
View product details
3CX Logo

8. 3cx
3.5 (2 reviews)

Call Centers

Description

3CX is a powerful communication solution that brings value to businesses by providing a flexible and cost-effective alternative to traditional phone systems. With its all-in-one platform, businesses can streamline their communication channels, improve customer service, increase productivity, and reduce costs. 3CX offers features like video conferencing, chat, call center functionality, CRM integration, and mobile apps, making it a comprehensive solution for modern business communication needs.

3cx compared to CallHippo

3cx has better positive reviews than CallHippo: 90 vs 83

3cx pricing plans are more competitive than CallHippo: 4.4 vs 4.1

3cx has more options than CallHippo: 110 vs 48

3cx: Pros & Cons

Cost-effective communication: 3CX provides affordable and reliable communication solutions for startups
Scalability: With 3CX, your business can easily scale up or down without additional costs
Unified communications: Enjoy the convenience of having all your communication tools in one platform with 3CX.
Limited integrations: 3CX may not integrate with all the tools and software you need
Higher cost: The pricing structure of 3CX may not be affordable for young entrepreneurs with limited budgets.
Steep learning curve: It can take time to become proficient in using the features of 3CX

Best features

  • - Flexible Communication Options

  • - Cost Effective Solution

  • - Easy Integration

  • - Powerful Collaboration Tools

  • - Top-notch Security

There is no deal for this product
View product details
logo cloudtalk

9. CloudTalk
3.5 (2 reviews)

Call Centers Customer Support

Description

CloudTalk is a smart cloud-based contact center solution. With CloudTalk, you can deliver exceptional customer support to your clients.

CloudTalk compared to CallHippo

CloudTalk has better positive reviews compared to CallHippo: 95 vs 83

CloudTalk is better at customer service than CallHippo: 4.8 vs 4.5

CloudTalk is easier to use than CallHippo: 4.8 vs 4.5

CloudTalk is more suitable for small businesses thanks to its good value for money than CallHippo: 4.3 vs 4.1

CloudTalk has more functions than CallHippo: 88 vs 48

CloudTalk: Pros & Cons

Advanced call management features: CloudTalk offers advanced call management features such as call routing, IVR (Interactive Voice Response), call queuing, and call recording
Integration capabilities: CloudTalk integrates with popular CRMs and help desk software for seamless data synchronization and enhanced customer interactions
Cloud-based call center solution: CloudTalk provides you with the flexibility to handle inbound and outbound calls from anywhere with an internet connection
Learning curve for setup and configuration: Setup and configuration of the software may require some technical expertise
Pricing structure: CloudTalk’s pricing plans may not be suitable for all businesses, especially smaller businesses with limited resources
Occasional call quality issues: Some users have reported occasional call quality issues with the platform, such as dropped calls or audio disruptions

Best features

  • - Interactive voice response

  • - Call recording

  • - Multiple communication channels

  • - Cloud-based phone system

  • - Real-time analytics

  • - Integrations

  • - Customizable call flows

  • - Team collaboration

CloudTalk pricing

Custom

Contact sales

Starter

$25 / user / month

Essential

$30 / user / month

Expert

$50 / user / month
There is no deal for this product
View product details
nextiva logo

10. Nextiva
3.0 (2 reviews)

Call Centers

Description

Nextiva is a cloud-based communication platform that offers Voice over Internet Protocol (VoIP) services, Customer Relationship Management (CRM), live chat, surveys, analytics, and automation tools. It's designed to improve business communication, increase customer satisfaction, and streamline team collaboration. Ideal for businesses of all sizes, it enables seamless communication across multiple channels and devices.

Nextiva compared to CallHippo

CallHippo has more positive reviews than Nextiva: 83 vs 74

CallHippo is better at support than Nextiva: 4.5 vs 4.0

CallHippo is easier to use than Nextiva: 4.5 vs 4.0

CallHippo is more suitable for small businesses thanks to its good value for money than Nextiva: 4.1 vs 3.9

Nextiva is more versatile than CallHippo: 104 vs 48

Nextiva: Pros & Cons

Ease of Use: Nextiva is known for its user-friendly interface, making it easy for businesses to implement and for employees to use
Scalability: The software is highly scalable, allowing businesses to easily add or remove users as needed, making it a great fit for growing companies
Advanced Features: Nextiva offers a wide range of advanced features such as call recording, voicemail to email, and advanced call routing, enhancing business communication capabilities.
Limited Customization: Nextiva does not offer extensive customization options, which can limit its functionality for businesses with specific needs
High Learning Curve: The software can be complex and difficult to understand for beginners, requiring a significant amount of time to learn
Expensive Pricing: Compared to other VOIP services, Nextiva is relatively expensive, which could be a barrier for small businesses or startups.

Best features

  • - Cloud-based system

  • - Scalability

  • - Unified Communications

  • - Mobile Application

  • - Customer Support

There is no deal for this product
View product details
acefone logo

11. Acefone
5.0 (2 reviews)

Call Centers

Description

Acefone is a cloud-based communication software that offers VoIP services for businesses. It provides features like virtual phone numbers, toll-free numbers, and cloud PBX. The software allows for easy integration with CRM systems, enhancing customer service and team collaboration. It also supports call analytics, call recording, and IVR system. Acefone aims to streamline business communication and improve productivity.

Acefone compared to CallHippo

Acefone is a better solution based on percentage of positive reviews than CallHippo: 97 vs 83

Acefone is a better solution for customer support than CallHippo: 5.0 vs 4.5

Acefone pricing plans are more competitive than CallHippo: 4.7 vs 4.1

Acefone has more functions than CallHippo: 91 vs 48

Acefone: Pros & Cons

Cost-Effective: Acefone is a cloud-based phone system which eliminates the need for expensive hardware or software, making it a cost-effective solution for businesses
Scalability: This software allows businesses to easily scale up or down based on their needs, offering flexibility and efficiency
Advanced Features: Acefone provides a range of advanced features such as call recording, call forwarding, voicemail to email, and more, enhancing communication capabilities within a business.
Limited Integrations: Acefone does not support integration with a wide range of third-party applications, limiting its functionality in diverse business environments
Pricing Transparency: The pricing structure and additional costs are not clearly defined on their website, which can lead to unexpected expenses
Customer Support: Some users have reported issues with their customer service, including slow response times and lack of resolution.

Best features

  • - Cloud-Based Communication

  • - Hosted PBX and Freephone Numbers

  • - Advanced Features

  • - CRM Integration

  • - Scalability

There is no deal for this product
View product details
truelark logo

12. Truelark
5.0 (2 reviews)

Customer Support

Description

TrueLark is an advanced artificial intelligence (AI) platform designed to automate communication and scheduling tasks for businesses. It uses natural language processing to understand and respond to customer inquiries via text, phone, or web chat. This helps businesses improve customer service, reduce operational costs, and increase efficiency. The AI can handle bookings, cancellations, rescheduling, and general inquiries.

Truelark compared to CallHippo

Truelark has better positive reviews than CallHippo: 98 vs 83

Truelark is better at customer support than CallHippo: 5.0 vs 4.5

Truelark is better at value for money than CallHippo: 4.6 vs 4.1

CallHippo has more features than Truelark: 48 vs 40

Truelark: Pros & Cons

Automated Customer Interaction: TrueLark's AI technology allows for automated and seamless interaction with customers, reducing the need for human intervention and increasing efficiency
24/7 Availability: The software is available round the clock, ensuring that businesses can respond to customer queries and book appointments at any time, improving customer satisfaction
Customizable and Scalable: TrueLark can be tailored to fit the specific needs of a business and can easily scale as the business grows, making it a flexible solution.
Limited Integration Options: TrueLark may not integrate seamlessly with all existing business software, limiting its functionality and efficiency
High Cost: The pricing for TrueLark can be high for small businesses or startups, making it less accessible for those on a tight budget
Learning Curve: The software has a range of features that may take time to fully understand and use effectively, potentially causing delays in implementation.

Best features

  • - AI-Driven Communication

  • - Task Handling

  • - Seamless Integration

  • - Customer Insights

  • - Customizability

There is no deal for this product
View product details