General information about Dialpad
Own the power of comprehensive communication tools tailored to your needs by taking advantage of deep, unbeatable discounts on additional lines. To top it off, enjoy the essential feature of video conferencing completely free of charge. Dialpad, the platform we offer, has earned the trust of prominent investors such as Andreessen Horowitz and Google Ventures. Additionally, it is relied upon by world-renowned brands, including Uber and Netflix, further attesting to its stellar quality and indispensable services.
Set yourself up with a business communications platform designed with modern businesses in mind. It operates just like you do - dynamic, adaptable, and always ready for change. Dialpad offers voice services to keep the communication lines open and clear, ensuring every message is heard loud and clear. It provides text messaging options for quick exchanges and immediate responses, making sure no time is wasted. For more personal and engaging interaction, it facilitates meetings that you can host from anywhere on any device, providing flexibility like no other.
With such impressive, all-inclusive features and trusted backing, Dialpad transforms how you do business. It empowers you with the capabilities to communicate seamlessly, coordinate effectively, and collaborate efficiently. This is the chance to redefine communication in your business, to work smarter, not harder.
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See alternatives to Dialpad like Zoom Meetings or Vonage.
Secret's take about Dialpad
Why is it that the moment I’m on an important phone call 📞 suddenly everyone within a mile radious decides it’s the perfect time to start vacuuming, mowing the lawn or throw a daylight rave party? 🪠
Dialpad is a cloud-based communication platform that provides business phone systems, video conferencing, and contact center solutions ☁️ It aims to simplify communication and collaboration for teams and organizations of all sizes. Enhance your business communication with the phone system that allows you to make and receive calls using various devices, including desktop computers, smartphones and desk phones. You can also include video conferencing, conducting virtual meetings with your teams and collaborating remotely. Other features includes call queuing, intelligent call routing, real-time analytics and agent performance tracking so you can manage your communication effectively and provide your users with the best possible experience 🚀
Dialpad is a versatile solution that is used by different business across various industries and sectors, in particular SMBs, enterprises, sales & customer support teams, and remote & distributed teams 💼 Dialpad is an affordable, scalable and easy-to-use software that provides essential communication teams that help small teams and startups streamline their phone systems and collaborate effectively. Modernize your communication infrastructure with comprehensive features, with more exentensive tools available for larger corporations with specific needs. Your teams can handle their customer interactions efficiently and improve the overall customer experience, while also staying in touch with each other regardless of their physical location. Choose a unified platform for your business communication needs! 🎯
Dialpad has different pricing plans available for you to choose from depending on the solution you need, from business communications to AI meetings to an AI contact center to AI sales. Each plan includes the features you need to kickstart your communications and provide the optimal user experience 💰
- More details about Dialpad's pricingsTop alternatives to Dialpad’s cloud-based communication platform include Slack, RingCentral, Zoom and Microsoft Teams. Discover great offers for these types of tools and more on Secret to start saving! 🔍
- More alternatives to Dialpad
Mary O'Brien
Customer Success Manager
What is Dialpad used for?
Dialpad is a versatile communication software that caters to the needs of small businesses. It offers discounted additional lines and free video conferencing, making it cost-effective. Its voice and text messaging services ensure clear and quick communication, vital for fast-paced business environments. For instance, a small marketing team can coordinate their campaigns through Dialpad's seamless communication tools, while a remote sales team can conduct client meetings via its video conferencing feature. Trusted by giants like Uber and Netflix, Dialpad can help small businesses streamline their operations, enhance collaboration, and ultimately drive growth.Dialpad pricing
Enterprise
Contact sales
100% uptime
Unlimited office locations
Unlimited ring groups
Priority support
Standard
$23
/ user / month
Unlimited calling
SMS & MMS
AI powered call & voicemail transcriptions
Unlimited video meetings
Pro
$35
/ user / month
Local number support in 70+ countries
Multiple phone numbers
25 ring groups
10 office locations
Dialpad features
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Virtual phone systems
Dialpad offers virtual phone systems so that you can establish a professional phone presence, no matter where your business is located.
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Affordable pricing
Dialpad offers affordable pricing, with plans starting at just $15/month/user, making it accessible to young entrepreneurs with tight budgets.
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International calling
With Dialpad, you can make and receive calls from anywhere in the world, without incurring expensive international calling fees.
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Seamless Communication
Dialpad offers unified communication with voice, video, messaging, and meeting features, making it easy to collaborate with colleagues and clients from anywhere in the world.
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Customizable call routing
Dialpad lets you set up customizable call routing so that calls are automatically forwarded to the right person or department, saving you time and ensuring that customers get the help they need.
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AI-powered transcription
With Dialpad's AI-powered transcription, you can transcribe and store your calls for future reference, and get a detailed summary of important points discussed during the call.
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Integrations with popular CRMs
With Dialpad's integrations with popular CRMs like Salesforce, Hubspot, and Zendesk, you can streamline your workflow and save time by logging calls and syncing contacts automatically.
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Reliable and secure
Dialpad is a reliable and secure platform, with 99.999% uptime guarantee, ensuring that you can communicate with confidence and focus on growing your business.
2 Dialpad reviews
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Jacqueline F
Seamless Integration: My Experience with Dialpad
I've been using Dialpad for several months now and I'm thoroughly impressed with its seamless integration with other business tools
April 16, 2024
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Doris F
Dialpad Support is Incredible!!
I've been using Dialpad for nearly two years and have been in the contact center industry for over 2 years. I've used a variety of products, from Cisco to Noble, but I truly love the Dialpad platform. It's incredibly intuitive and user-friendly. Moreover, Dialpad has the best support team, hands down. Francis Balmores was particularly outstanding. He was patient, knowledgeable, and quick when I needed to find a new number and set up recordings. He made sure I had the support I needed by really understanding what I was trying to achieve. He even took the time to share screen shots to assist me. It was a wonderful experience and he should be praised for his excellent work. The product is great and the support is five-star!
April 16, 2024
Dialpad: Pros & Cons
Pros
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Cloud-based communication: Dialpad offers voice, video, and messaging capabilities from anywhere with an internet connection
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Integration with SaaS tools: Dialpad integrates with popular software tools such as G Suite, Office 365, and CRM systems
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AI-powered features: The software incorporates AI capabilities, offering features like automated transcription, real-time sentiment analysis, and voice recognition
Cons
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Limited international calling options: Some users have reported limitations in international calling options, with certain countries or regions being restricted or having higher costs
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Reliance on internet connectivity: The cloud-based platform relies on a stable internet connection
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Advanced features may require additional licenses: Dialpad’s advanced functionalities require additional licenses or additional add-ons, leading to additional costs
Why is Dialpad better than other Call Centers software?
Dialpad has better positive reviews than OpenPhone: 87 vs 82
Dialpad is better at customer support than OpenPhone: 4.5 vs 4.3
Dialpad has better positive reviews than RingCentral MVP: 87 vs 80
Dialpad is better at customer support than RingCentral MVP: 4.5 vs 4.0
Dialpad has better positive reviews compared to Aircall: 87 vs 85
Dialpad is better at customer service than Aircall: 4.5 vs 4.2
Dialpad is a better solution based on percentage of positive reviews than Grasshopper: 87 vs 86
Dialpad is a better solution for customer support than Grasshopper: 4.5 vs 4.4
