Freshdesk Promo Code

Secret's take about Freshdesk

A customer service department that is overwhelmed by requests coming from everywhere inevitably leads to the loss of (potential) customers.

With Freshdesk this won't happen anymore thanks to a software that centralizes all requests, and where agents can work together as a team to give fast and high quality answers to ensure satisfied customers!

Mary O'Brien

Customer Success Manager

Freshdesk promo code: $1,250 credit (credits only apply on the Pro Plan)

Discover our Freshdesk promo code and coupons that give you access to $1,250 credit (credits only apply on the Pro Plan) and up to $1250 savings in December 2022. In the last 90 days, this Freshdesk promo code has been used 23 times. This exclusive Freshdesk deal is available for new Freshdesk customers. With Secret, you can benefit from 220+ verified deals and discounted prices to save money on the best SaaS and subscriptions services for your startup.

General information about Freshdesk

The Freshdesk Support Desk tool will simplify the work of your customer service teams. Its intuitive interface allows centralization and better management of tickets and customer requests in real time.

With task automation and recurring request detection, the tool provides appropriate responses in a flash with its chatbots and recommendations.

Freshdesk pricing

Freshdesk features

Freshdesk features

• Optimize ticket management

  Manage tickets received from different platforms in a single inbox. For greater efficiency, your teams can predefine responses and automate different actions on received tickets.

• Give users autonomy

  With Freshdesk chatbots and widgets, your users can get the help they need at any time. Pop-ups are also available to instantly offer the right solutions to your users.

• Ensure team collaboration

  Tickets can be shared within the team to allow collaboration on issue resolution. Assign different tickets to certain agents, or let Freshdesk handle this: depending on their workload, skills, etc.

• Access customized performance reports

  Track your performance with customized reports on your teams and agents. Schedule a recurring delivery date to receive reports directly to your inbox.

• Strengthen data security

  Customize your SSL certificates to secure your domain or URL. Create secure access for your agents from anywhere, using their IP and single sign-on scripts.

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