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Customer support software

With LiveAgent, improve your customer support by offering the ability to respond to more tickets efficiently, and in less time.Communicate with customers across all channels from a single inbox: your customer service team will love this tool.

$120 savings

On your LiveAgent subscription

Redeemed 1 times

In the last 90 days

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Secret's take about LiveAgent

Offer faster and more efficient customer support, with shorter response times, leading to higher customer satisfaction and therefore more sales!

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Mary O'Brien

Customer Success Manager

General information about LiveAgent

LiveAgent will allow your team to manage more tickets, from a single platform. They won't miss anymore requests and will be able to respond efficiently by accessing communication history or collaborating with colleagues.

Boost engagement with your prospects and customers thanks to chat widgets enabling real-time interaction with your agents and cloud-based call centre and management.

With optimised satisfaction and engagement, you'll soon be boosting your sales!

$120 credits on any plan

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LiveAgent pricing


7 days ticket history

1 chat button

1 phone number

1 email address



/ user / month

Unlimited ticket history

Unlimited email addresses

API + integrations

Advanced reporting



/ user / month

Unlimited chat buttons

Feedback management

Real time visitors monitor

Time tracking



/ user / month

Call center support

Video call


Call routing and transfers

LiveAgent features

LiveAgent features

  • Optimize customer request management

    LiveAgent's ticketing software allows you to access all requests from a single interface: chats, emails, calls, forums, social networks, etc.

  • Chat with your customers live

    The chat software will allow you to communicate in real time with your customers, and assign the request to the best qualified agent through automation.

  • Access a call center

    With the omnichannel and dematerialised VoIP call centre software, you will be able to exchange voice calls for a better conversion rate: transfer your calls, record them, make video calls, etc.

  • Boost the efficiency of your FAQ

    Provide a knowledge base that your users can use at any time to answer their most frequently asked questions.

  • Create a customer community

    With the customer portal, they can discuss with each other in forums to solve problems and exchange best practices, and you can also share necessary resources and information.

Alternatives to LiveAgent

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$150 credits (Team, Business and Enterprise Plans)

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$1,250 credit (credits only apply on the Pro Plan)

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6 months free of both Zendesk Suite and Sales CRM (any edition)

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$120 credits on any plan