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LIVECHAT : features, pricing, alternatives & promo codes

We make a beautiful and simple tool for real-time customer service and online sales. LiveChat web-based, desktop and mobile apps will always keep you in touch with your website visitors. Build trusting relationships with your online visitors. Identify, reach and engage with best prospects on your website and get in touch with them instantly. Help your online visitors in making purchasing decisions and close more deals. LiveChat is a real-time, live-chat software tool for ecommerce sales and support that is helping ecommerce companies create a new sales channel. We serve more than 27,000 businesses in over 150 countries, including large brands like Adobe, Asus, LG, Acer, Better Business Bureau or Air Asia and startups like SproutSocial, Animoto or HasOffers. LiveChat starts at $16 per seat/month, with additional discounts available for upfront payments. LiveChat mobile applications, including iPad, iPhone and Android apps, are free for active LiveChat customers.

LIVECHAT General Presentation

1. Increase sales

Live chatting will speed up your customer service and positively impact your sales. Use LiveChat to assist your visitors exactly when they need it. This means more purchases and a higher average order value.


2. Solve customer problems in a flash

Instant answers in real time. LiveChat is the fastest way to help your customers. And they’ll feel it, too.


3. Cut costs

One live chat agent can talk with several customers at a time and still retain the same high customer satisfaction rates. This added efficiency will reduce your overall spend on customer service.


4. Build stronger relationships with customers

Live chat is a personal, non-intrusive form of contact. You'll be able to connect better with your customers and build their trust. And that trust will fuel your business over time.


5. Boost your credibility

Adding LiveChat to your website adds credibility. Your visitors will instantly know there are real people on the other side ready to help at any moment.


6. Make your customer happier

Customers who chat are much more satisfied with a brand's customer service than those who email or call. Reach a customer satisfaction (CSAT) score as high as 97%!


7. Be proactive

Engage with your website visitors any time you want. See a customer having trouble making a payment?

Reach out and give them a hand!


8. Manage your team with ease

Keep track of your customer service and sales team performance. Our extended reports and supervision features give you all the data to boost your teams' productivity.


9. Keep your data secure

We take the security of your data very seriously. From data encryption, access restrictions, and 2-step verification to GDPR compliance, HIPAA readiness and Privacy Shield Certification. We've got you covered.


10. Connect LiveChat with your favorite tools

Easily add your favorite tools to LiveChat, choose from 170+ integrations. Create the ultimate customer-centric experience. You can even build your own LiveChat extensions from scratch.

EngageBay is a simple, affordable, integrated, all-in-one marketing, sales, and service automation platform with a free CRM, built to grow small businesses and startups. EngageBay is one of the best CRM for small businesses that helps you grow your business. The marketing automation suite helps you save time, nurture your audience and automate routine, manual tasks. With the free CRM and sales automation, you can organize all your email contacts, track deals, and the sales pipeline to grow your sales. Further, you can build meaningful customer relationships that stay for life. And finally, with the free live chat and helpdesk features, provide real-time assistance to convert visitors to happy customers. Track, prioritize, and solve customer support tickets in minutes.

EngageBay

Basic
Powerful, affordable, integrated all-in-one marketing, sales & service CRM for growing businesses.

EngageBay is a simple, affordable, integrated, all-in-one marketing, sales, and service automation platform with a free CRM, built to grow small businesses and startups. EngageBay is one of the best

... see more

CRM for small businesses that helps you grow your business. The marketing automation suite helps you save time, nurture your audience and automate routine, manual tasks. With the free CRM and sales automation, you can organize all your email contacts, track deals, and the sales pipeline to grow your sales. Further, you can build meaningful customer relationships that stay for life. And finally, with the free live chat and helpdesk features, provide real-time assistance to convert visitors to happy customers. Track, prioritize, and solve customer support tickets in minutes.

Get the Deal

$150 credits (Team, Business and Enterprise Plans)

Save $150

This offer is available for new clients only
We make a beautiful and simple tool for real-time customer service and online sales. LiveChat web-based, desktop and mobile apps will always keep you in touch with your website visitors. Build trusting relationships with your online visitors. Identify, reach and engage with best prospects on your website and get in touch with them instantly. Help your online visitors in making purchasing decisions and close more deals. LiveChat is a real-time, live-chat software tool for ecommerce sales and support that is helping ecommerce companies create a new sales channel. We serve more than 27,000 businesses in over 150 countries, including large brands like Adobe, Asus, LG, Acer, Better Business Bureau or Air Asia and startups like SproutSocial, Animoto or HasOffers. LiveChat starts at $16 per seat/month, with additional discounts available for upfront payments. LiveChat mobile applications, including iPad, iPhone and Android apps, are free for active LiveChat customers.

LiveChat

Connect with customers to grow your business

$150 credits (Team, Business and Enterprise Plans)

Save $150

This offer is available for new clients only
Get the Deal

1. Increase sales

Live chatting will speed up your customer service and positively impact your sales. Use LiveChat to assist your visitors exactly when they need it. This means more purchases and a higher average order value.


2. Solve customer problems in a flash

Instant answers in real time. LiveChat is the fastest way to help your customers. And they’ll feel it, too.


3. Cut costs

One live chat agent can talk with several customers at a time and still retain the same high customer satisfaction rates. This added efficiency will reduce your overall spend on customer service.


4. Build stronger relationships with customers

Live chat is a personal, non-intrusive form of contact. You'll be able to connect better with your customers and build their trust. And that trust will fuel your business over time.


5. Boost your credibility

Adding LiveChat to your website adds credibility. Your visitors will instantly know there are real people on the other side ready to help at any moment.


6. Make your customer happier

Customers who chat are much more satisfied with a brand's customer service than those who email or call. Reach a customer satisfaction (CSAT) score as high as 97%!


7. Be proactive

Engage with your website visitors any time you want. See a customer having trouble making a payment?

Reach out and give them a hand!


8. Manage your team with ease

Keep track of your customer service and sales team performance. Our extended reports and supervision features give you all the data to boost your teams' productivity.


9. Keep your data secure

We take the security of your data very seriously. From data encryption, access restrictions, and 2-step verification to GDPR compliance, HIPAA readiness and Privacy Shield Certification. We've got you covered.


10. Connect LiveChat with your favorite tools

Easily add your favorite tools to LiveChat, choose from 170+ integrations. Create the ultimate customer-centric experience. You can even build your own LiveChat extensions from scratch.

EngageBay is a simple, affordable, integrated, all-in-one marketing, sales, and service automation platform with a free CRM, built to grow small businesses and startups. EngageBay is one of the best CRM for small businesses that helps you grow your business. The marketing automation suite helps you save time, nurture your audience and automate routine, manual tasks. With the free CRM and sales automation, you can organize all your email contacts, track deals, and the sales pipeline to grow your sales. Further, you can build meaningful customer relationships that stay for life. And finally, with the free live chat and helpdesk features, provide real-time assistance to convert visitors to happy customers. Track, prioritize, and solve customer support tickets in minutes.

EngageBay

Basic
Powerful, affordable, integrated all-in-one marketing, sales & service CRM for growing businesses.

EngageBay is a simple, affordable, integrated, all-in-one marketing, sales, and service automation platform with a free CRM, built to grow small businesses and startups. EngageBay is one of the best

... see more

CRM for small businesses that helps you grow your business. The marketing automation suite helps you save time, nurture your audience and automate routine, manual tasks. With the free CRM and sales automation, you can organize all your email contacts, track deals, and the sales pipeline to grow your sales. Further, you can build meaningful customer relationships that stay for life. And finally, with the free live chat and helpdesk features, provide real-time assistance to convert visitors to happy customers. Track, prioritize, and solve customer support tickets in minutes.

1. Increase sales

Live chatting will speed up your customer service and positively impact your sales. Use LiveChat to assist your visitors exactly when they need it. This means more purchases and a higher average order value.


2. Solve customer problems in a flash

Instant answers in real time. LiveChat is the fastest way to help your customers. And they’ll feel it, too.


3. Cut costs

One live chat agent can talk with several customers at a time and still retain the same high customer satisfaction rates. This added efficiency will reduce your overall spend on customer service.


4. Build stronger relationships with customers

Live chat is a personal, non-intrusive form of contact. You'll be able to connect better with your customers and build their trust. And that trust will fuel your business over time.


5. Boost your credibility

Adding LiveChat to your website adds credibility. Your visitors will instantly know there are real people on the other side ready to help at any moment.


6. Make your customer happier

Customers who chat are much more satisfied with a brand's customer service than those who email or call. Reach a customer satisfaction (CSAT) score as high as 97%!


7. Be proactive

Engage with your website visitors any time you want. See a customer having trouble making a payment?

Reach out and give them a hand!


8. Manage your team with ease

Keep track of your customer service and sales team performance. Our extended reports and supervision features give you all the data to boost your teams' productivity.


9. Keep your data secure

We take the security of your data very seriously. From data encryption, access restrictions, and 2-step verification to GDPR compliance, HIPAA readiness and Privacy Shield Certification. We've got you covered.


10. Connect LiveChat with your favorite tools

Easily add your favorite tools to LiveChat, choose from 170+ integrations. Create the ultimate customer-centric experience. You can even build your own LiveChat extensions from scratch.