On your LiveChat subscription
Redeemed 8 times
In the last 90 days
Secret's take about LiveChat
An intuitive chat that will speed up the response time to your visitors, boost their satisfaction, and all in an intuitive and easy to use platform.
Customer Success Manager
General information about LiveChat
With LiveChat you increase the satisfaction of your website visitors and increase their chances of converting.
Thanks to its chat feature, your team can offer users quick and real-time assistance. This means, you can answer any questions, without them having to give up, or wait for long minutes for your customer service to answer by email or phone call.
After each conversation, users can rate your customer service which you can then analyze and monitor to make improvements if necessary.
$150 credits (Team, Business and Enterprise Plans)
Buy with confidence
If you don’t get access to the deal and have not accessed any other deal, we’ll refund you the membership!
Set up optimized and customized chats
Personalize chat and provide your users with quick responses, thanks to saved and predefined answers. Send them documents if needed, and keep track of all your conversations for more personalized responses.
Boost user engagement
Create a chat that calls out to your visitors and ask them to fill out a form to get their contact information immediately. Centralize all their information in the tool.
Optimize customer service performance
Create and manage tickets from the platform when the question cannot be resolved immediately by chat: categorize them so that the right agents can answer them.
Define groups of agents so that each one can handle requests that match their skills. Set up the number of requests they can handle simultaneously as well as the times they can be called upon.
Contact your prospects from multiple channels
Respond to requests from your website, your application, or via SMS, Whatsapp or Facebook thanks to the many LiveChat integrations.
Access reports on your agents and their performance
Find out how many chats your agents handle, how many missed chats, user satisfaction, response time, chat duration and more.
Secure your data
Connections to LiveChat are encrypted to ensure the security of agent and user data. You can also block spammers.
Alternatives to LiveChat
Are you providing consultancy or resources on this tool?
Contact us at email@example.com to promote your expertise to our community of startups.