Here are competitors or alternatives to Salesforce and other similar CRM software. You need to consider some important factors when choosing a tool like Salesforce for your business: the main features of each solution, ease of use of user interface, pricing or value for money for instance. Each software has its pros and cons so it's up to you to choose the best alternative to Salesforce that meets the needs of your small business. To help you compare each app and choose the right solution, we have put together a list of the best competitors of Salesforce. Discover sofware like Slack, Zoho, GitHub or HubSpot.
From CRM tools, we have selected the best alternatives to Salesforce based on reviews for each solution and similarities with Salesforce. Of course, each solution has its benefits and drawbacks, and its own features but, whether you are a small business, a startup or a large enterprise, you will find the right choice that empowers your projects.
Description
Easily collaborate and organize your team's work with Slack; share information and organize your projects.
Slack compared to Salesforce
Slack has better positive reviews compared to Salesforce: 95 vs 86
Slack is better at customer service than Salesforce: 4.5 vs 4.0
Slack is easy to use compared to Salesforce: 4.5 vs 4.0
Slack pricing plans are more competitive than Salesforce: 4.6 vs 3.9
Salesforce has more functions than Slack: 84 vs 78
Slack: Pros & Cons
Best features
Slack pricing
Free
Enterprise Grid
Contact salesPro
$7 / user / monthBusiness+
$13 / user / monthPopular
Description
The Zoho platform brings together in a single tool all the functionalities your startup needs to manage and optimize customer relations on a daily basis.
Zoho compared to Salesforce
Salesforce is a better solution based on percentage of positive reviews than Zoho: 86 vs 85
Zoho is a better solution for customer support than Salesforce: 4.6 vs 4.0
Zoho's user interface is more convenient than Salesforce: 4.5 vs 4.0
Zoho pricing plans are more competitive than Salesforce: 4.3 vs 3.9
Zoho is better at number of features than Salesforce: 85 vs 84
What's the difference between Zoho and Salesforce?
One of the key differences between the two solutions is their pricing. Salesforce is the more expensive. While Zoho CRM plans start at $14/month/user, Salesforce starts at $25/month/user. Zoho’s plans max out at $52/month/user for its Ultimate plan. Salesforce’s Unlimited plan is priced at $330/user/month. Zoho also offers a free version with solid CRM features, including contact management, email marketing, sales automation, and more. Ultimately, Salesforce is a...
Zoho: Pros & Cons
Best features
Zoho pricing
Free
Enterprise
Contact salesBasic
$59 / monthStandard
$119 / monthProfessional
$299 / monthDescription
The online solution GitHub allows you to store the source code of your IT project. You can thus keep the history of your modifications and share your code with your collaborators, your partners or your customers.
GitHub compared to Salesforce
GitHub has better positive reviews compared to Salesforce: 98 vs 86
GitHub is better at customer service than Salesforce: 4.4 vs 4.0
GitHub is more user friendly than Salesforce: 4.4 vs 4.0
GitHub is better at value for money than Salesforce: 4.6 vs 3.9
Salesforce has more features than GitHub: 84 vs 42
GitHub: Pros & Cons
Best features
GitHub pricing
Free
Team
$4 / user / monthEnterprise
$21 / user / monthDescription
The HubSpot suite makes it easy to manage your customer throughout their life cycle: web site visit, form completion, phone call and emails exchange, quote signing, support and upsell.
HubSpot compared to Salesforce
HubSpot has more positive reviews than Salesforce: 93 vs 86
HubSpot is better at support than Salesforce: 4.4 vs 4.0
HubSpot is easier to use than Salesforce: 4.4 vs 4.0
HubSpot is more suitable for small businesses thanks to its good value for money than Salesforce: 4.3 vs 3.9
Salesforce is more versatile than HubSpot: 84 vs 62
What's the difference between HubSpot and Salesforce?
Both HubSpot and Salesforce are highly relevant SaaS solutions if you’re looking for reliable, reputable and comprehensive CRM software. However, their biggest difference lies in their target market. HubSpot is a more attractive choice for startups and SMEs. Salesforce, on the other hand, is an ideal choice for large enterprises. This difference in focus is the source of many of the differences...
HubSpot: Pros & Cons
Best features
Popular
Description
Freshsales Suite uses the power of artificial intelligence to make salespeople's jobs easier with more complete and reliable automations (lead generation, lead qualification, automated scenarios, lead scoring, etc.).
Freshsales Suite compared to Salesforce
Freshsales Suite has better positive reviews than Salesforce: 91 vs 86
Freshsales Suite is better at customer support than Salesforce: 4.7 vs 4.0
Freshsales Suite is easier to set up than Salesforce: 4.5 vs 4.0
Freshsales Suite is more suitable for small businesses thanks to its good value for money than Salesforce: 4.4 vs 3.9
Freshsales Suite is better at number of features than Salesforce: 91 vs 84
What's the difference between Freshsales Suite and Salesforce?
When it comes to choosing between Freshsales and Salesforce for your customer relationship management (CRM) and sales automation needs, several key differences can help you determine which platform is the right fit for your business.Firstly, these two products target different segments of the market. Freshsales is specifically designed to cater to the needs of small to medium-sized businesses and startups
Freshsales Suite: Pros & Cons
Best features
Freshsales Suite pricing
Growth
$18 / user / monthPro
$47 / user / monthEnterprise
$83 / user / monthDescription
noCRM is the ideal tool for your sales team; it will improve their organization preventing them from losing time, allow them to better follow-up on their leads and, above all, close more deals.
noCRM compared to Salesforce
noCRM has better positive reviews than Salesforce: 98 vs 86
noCRM is better at customer support than Salesforce: 4.6 vs 4.0
noCRM's user interface is more convenient than Salesforce: 4.8 vs 4.0
noCRM pricing plans are more competitive than Salesforce: 4.5 vs 3.9
Salesforce has more functions than noCRM: 84 vs 62
noCRM: Pros & Cons
Best features
noCRM pricing
Starter Kit
$12 / user / monthSales Experts
$22 / user / monthDream Team
$32 / user / monthDescription
Close is a CRM solution specifically designed to enhance the growth of startups and small businesses. This all-in-one platform helps you optimize your end-to-end sales and significantly accelerate growth.
Close compared to Salesforce
Close has better positive reviews than Salesforce: 97 vs 86
Close is better at customer support than Salesforce: 4.5 vs 4.0
Close is easier to set up than Salesforce: 4.5 vs 4.0
Close is more suitable for small businesses thanks to its good value for money than Salesforce: 4.3 vs 3.9
Close has more options than Salesforce: 117 vs 84
Close: Pros & Cons
Best features
Close pricing
Startup
$119 / monthProfessional
$329 / monthEnterprise
$749 / monthDescription
Zendesk allows you to be available on any channel, at any time, to rapidly answer your customers' requests and resolve any problems.
Zendesk compared to Salesforce
Zendesk has more positive reviews than Salesforce: 89 vs 86
Zendesk is better at support than Salesforce: 4.3 vs 4.0
Zendesk is easy to use compared to Salesforce: 4.3 vs 4.0
Zendesk pricing plans are more competitive than Salesforce: 4.2 vs 3.9
Zendesk has more functions than Salesforce: 182 vs 84
What's the difference between Zendesk and Salesforce?
Zendesk Sell and Salesforce Sales Cloud are two top-rated CRM solutions. Understanding their fundamental differences helps you find the right solution for your business. One of the main differences is the broader ecosystem in which the two tools exist. Zendesk and Salesforce offer a suite of products, one of which is their CRM. Zendesk focuses on the service aspect of sales and...
Zendesk: Pros & Cons
Best features
Description
Freshdesk Messaging is the tool that will allow you to optimize your customer service by communicating with your prospects through various messaging channels. The centralization of all your conversations in one inbox, as well as the creation of chatbots, will boost the efficiency of your team and the satisfaction of your customers.
Freshchat compared to Salesforce
Salesforce has better positive reviews than Freshchat: 86 vs 79
Freshchat is better at customer support than Salesforce: 4.2 vs 4.0
Freshchat is better at ease to use than Salesforce: 4.5 vs 4.0
Freshchat is better at value for money than Salesforce: 4.0 vs 3.9
Salesforce has more options than Freshchat: 84 vs 79
Freshchat: Pros & Cons
Best features
Freshchat pricing
Free
Growth
$19 / user / monthPro
$50 / user / monthEnterprise
$88 / user / monthDescription
With Happierleads, you can easily identify the companies that visit your website. You can therefore concentrate your prospecting efforts on companies that are already interested in your brand and increase your conversion rates and turnover.
Happierleads compared to Salesforce
Happierleads is a better solution based on percentage of positive reviews than Salesforce: 98 vs 86
Happierleads is a better solution for customer support than Salesforce: 5.0 vs 4.0
Happierleads's user interface is more convenient than Salesforce: 5.0 vs 4.0
Happierleads pricing plans are more competitive than Salesforce: 4.9 vs 3.9
Salesforce has more options than Happierleads: 84 vs 17
Best features
Happierleads pricing
Enterprise
Contact salesFree
Basic
$140 / monthPro
$999 / monthDescription
Outplay enables your sales team to optimize their outreach and boost lead engagement accross all channels. Thus, enhancing your sales.
Outplay compared to Salesforce
Outplay has more positive reviews than Salesforce: 94 vs 86
Outplay is better at support than Salesforce: 5.0 vs 4.0
Outplay is easier to use than Salesforce: 4.5 vs 4.0
Outplay is more suitable for small businesses thanks to its good value for money than Salesforce: 4.8 vs 3.9
Salesforce has more features than Outplay: 84 vs 58
Best features
Outplay pricing
Free
Enterprise
Contact salesGrowth
$79 / user / monthDescription
Freshworks makes it easy to centralize, share and understand data across your business. Your marketing, sales and customer service teams work on the same data to offer a unique and personalized experience to each of your leads and customers.
Freshworks compared to Salesforce
Salesforce has more positive reviews than Freshworks: 86 vs 85
Freshworks is better at support than Salesforce: 4.6 vs 4.0
Freshworks is easier to use than Salesforce: 4.5 vs 4.0
Freshworks is more suitable for small businesses thanks to its good value for money than Salesforce: 4.4 vs 3.9
Salesforce has more features than Freshworks: 84 vs 52
What's the difference between Freshworks and Salesforce?
When comparing Freshworks and Salesforce, it becomes evident that these two CRM platforms are tailored for different business needs, each with its unique set of strengths and features. These differences revolve around target audience, scalability, and functionality, and they play a crucial role in determining which platform is the right fit for your business.Freshworks primarily caters to the needs of small and...
Freshworks: Pros & Cons
Best features
Description
E-goi is the tool that will let you handle all your marketing tasks and use automation to work efficiently. Gather your campaigns in a single tool: email marketing, SMS marketing, web push notifications, social media post management, landing pages, Googles Ads, e-commerce tracking, and much more.
E-goi compared to Salesforce
E-goi has better positive reviews compared to Salesforce: 100 vs 86
E-goi is better at customer service than Salesforce: 4.8 vs 4.0
E-goi is easier to use than Salesforce: 4.8 vs 4.0
E-goi is more suitable for small businesses thanks to its good value for money than Salesforce: 4.9 vs 3.9
Salesforce has more functions than E-goi: 84 vs 17
Best features
E-goi pricing
Social One
FreeBase
$8 / monthPro
$32 / monthCorporate
$325 / monthDescription
myPresences will help you build and strengthen your online presence and brand reputation so that potential customers easily find your business and convert.
myPresences compared to Salesforce
Salesforce has more positive reviews than myPresences: 86 vs 85
myPresences is better at support than Salesforce: 4.6 vs 4.0
myPresences is easy to use compared to Salesforce: 4.5 vs 4.0
myPresences pricing plans are more competitive than Salesforce: 4.4 vs 3.9
Salesforce is better at number of features than myPresences: 84 vs 52
Best features
myPresences pricing
Involved
$49 / monthDescription
Dynamics 365 is a comprehensive business solution software that integrates multiple applications, including CRM and ERP, to provide businesses with actionable insights, streamline processes, enhance productivity, and improve customer engagement.
Dynamics 365 compared to Salesforce
Dynamics 365 has better positive reviews than Salesforce: 87 vs 86
Dynamics 365 is more suitable for small businesses thanks to its good value for money than Salesforce: 4.1 vs 3.9
Dynamics 365 has more functions than Salesforce: 113 vs 84
Dynamics 365: Pros & Cons
Best features
Description
AppSheet is a no-code app development platform that enables businesses to create custom mobile and web applications without any technical expertise, allowing them to streamline their processes, increase productivity, and save time and money.
AppSheet compared to Salesforce
AppSheet is a better solution based on percentage of positive reviews than Salesforce: 98 vs 86
AppSheet is a better solution for customer support than Salesforce: 4.5 vs 4.0
AppSheet is better at ease to use than Salesforce: 4.5 vs 4.0
AppSheet is better at value for money than Salesforce: 4.6 vs 3.9
Salesforce is better at number of features than AppSheet: 84 vs 54
AppSheet: Pros & Cons
Best features
AppSheet pricing
Enterprise Standard
Contact salesEnterprise Plus
Contact salesStarter
$5 / user / monthCore
$10 / user / monthDescription
Really Simple Systems CRM will enable your teams to save time while making more sales; its easy-to-use software will ensure they can manage and convert their prospects and leads.
Really Simple Systems CRM compared to Salesforce
Really Simple Systems CRM has better positive reviews compared to Salesforce: 92 vs 86
Really Simple Systems CRM is better at customer service than Salesforce: 4.5 vs 4.0
Really Simple Systems CRM is easier to use than Salesforce: 4.5 vs 4.0
Really Simple Systems CRM is more suitable for small businesses thanks to its good value for money than Salesforce: 4.5 vs 3.9
Really Simple Systems CRM has more functions than Salesforce: 138 vs 84
Really Simple Systems CRM: Pros & Cons
Best features
Really Simple Systems CRM pricing
Free
Starter
$16 / user / monthProfessional
$31 / user / monthEnterprise
$49 / user / monthDescription
Ringy is a digital tool designed to streamline communication and collaboration in businesses. It offers features like team messaging, video conferencing, and file sharing, all in one platform. The software can be used on various devices, making remote work more efficient. It's ideal for teams looking to improve productivity and enhance their communication strategies.
Ringy compared to Salesforce
Salesforce has better positive reviews compared to Ringy: 86 vs 82
Ringy is easier to use than Salesforce: 4.5 vs 4.0
Salesforce is more suitable for small businesses thanks to its good value for money than Ringy: 3.9 vs 3.7
Ringy has more features than Salesforce: 96 vs 84
Ringy: Pros & Cons
Best features
Description
Caspio is a cloud-based platform that allows users to build web databases, forms, reports and applications without coding. It's designed for non-technical business users to create custom web applications, automate business processes, and integrate with other systems. It offers features such as data management, user authentication, and customizable interfaces.
Caspio compared to Salesforce
Caspio is a better solution based on percentage of positive reviews than Salesforce: 92 vs 86
Caspio is a better solution for customer support than Salesforce: 4.5 vs 4.0
Caspio is better at ease to use than Salesforce: 4.5 vs 4.0
Caspio is better at value for money than Salesforce: 4.4 vs 3.9
Caspio is better at number of features than Salesforce: 355 vs 84
Caspio: Pros & Cons
Best features
Description
Adalo makes it possible to create professional-looking applications without knowing how to code, thanks to a robust drag-and-drop editor.
Adalo compared to Salesforce
Salesforce is a better solution based on percentage of positive reviews than Adalo: 86 vs 85
Adalo is a better solution for customer support than Salesforce: 4.6 vs 4.0
Adalo is better at ease to use than Salesforce: 4.5 vs 4.0
Adalo is better at value for money than Salesforce: 4.4 vs 3.9
Salesforce is better at number of features than Adalo: 84 vs 52
Adalo: Pros & Cons
Best features
Adalo pricing
Free
Starter
$45 / monthProfessional
$65 / monthDescription
Zoho Creator is a low-code application development platform that allows users to build custom applications for their business needs. It offers drag-and-drop interface, workflow automation, and integrations with other Zoho apps and external systems. It's ideal for businesses of all sizes looking to streamline processes, track data, and enhance collaboration.
Zoho creator compared to Salesforce
Zoho creator has better positive reviews compared to Salesforce: 89 vs 86
Zoho creator is better at customer service than Salesforce: 4.6 vs 4.0
Zoho creator is more user friendly than Salesforce: 4.5 vs 4.0
Zoho creator is better at value for money than Salesforce: 4.3 vs 3.9
Zoho creator is better at number of features than Salesforce: 89 vs 84
Zoho creator: Pros & Cons
Best features
Description
ChurnZero is a real-time Customer Success platform that helps subscription businesses fight customer churn. It integrates with business systems and provides behavior analytics to understand customer usage, allowing businesses to personalize the customer experience, automate tasks, and improve retention. It also offers features like customer health scoring, NPS tracking, and customer segmentation.
Churnzero compared to Salesforce
Churnzero has better positive reviews than Salesforce: 98 vs 86
Churnzero is better at customer support than Salesforce: 5.0 vs 4.0
Churnzero is easier to set up than Salesforce: 4.5 vs 4.0
Churnzero is more suitable for small businesses thanks to its good value for money than Salesforce: 4.7 vs 3.9
Salesforce is more versatile than Churnzero: 84 vs 45
Churnzero: Pros & Cons
Best features
Description
Render is a unified cloud hosting platform. It allows you to create and run your websites and applications with a combination of performance and ease of use. Render’s strength is that it adapts to all your needs by providing the resources to bring all your projects to life.
Render compared to Salesforce
Salesforce has better positive reviews than Render: 86 vs 85
Render is better at customer support than Salesforce: 4.6 vs 4.0
Render is better at ease to use than Salesforce: 4.5 vs 4.0
Render is better at value for money than Salesforce: 4.4 vs 3.9
Salesforce has more features than Render: 84 vs 52
Render: Pros & Cons
Best features
Render pricing
Enterprise
Contact salesIndividual
FreeTeam
$19 / user / monthOrganization
$29 / user / monthDescription
Leadfeeder is a cloud-based sales intelligence tool that helps businesses gather insights about their online visitors. It identifies companies visiting your website, how they found you, and what interests them. This data can be used to generate leads, improve marketing strategies and increase sales conversions. It integrates with CRM systems like Pipedrive and Salesforce, making it easier to manage customer relationships.
Leadfeeder compared to Salesforce
Salesforce has more positive reviews than Leadfeeder: 86 vs 84
Leadfeeder is better at support than Salesforce: 4.5 vs 4.0
Leadfeeder is easier to use than Salesforce: 4.5 vs 4.0
Leadfeeder is more suitable for small businesses thanks to its good value for money than Salesforce: 4.0 vs 3.9
Salesforce is better at number of features than Leadfeeder: 84 vs 73
Leadfeeder: Pros & Cons
Best features
Description
CircleCI helps your development teams to better collaborate through continuous integration. Each commit goes through an automated pipeline that tests your code, finds bugs, and deploys to production when all the lights are green.
CircleCI compared to Salesforce
CircleCI has better positive reviews than Salesforce: 98 vs 86
CircleCI is better at customer support than Salesforce: 4.5 vs 4.0
CircleCI pricing plans are more competitive than Salesforce: 4.2 vs 3.9
Salesforce is more versatile than CircleCI: 84 vs 43
CircleCI: Pros & Cons
Best features
CircleCI pricing
Free
Performance
$15 / monthScale
$2000 / monthDescription
With Wisepops, you don't need to know how to code to create and put online pop-ups and banners that convert, on mobile and desktop.
Wisepops compared to Salesforce
Wisepops has more positive reviews than Salesforce: 100 vs 86
Wisepops is better at support than Salesforce: 5.0 vs 4.0
Wisepops is easier to use than Salesforce: 5.0 vs 4.0
Wisepops is more suitable for small businesses thanks to its good value for money than Salesforce: 4.8 vs 3.9
Salesforce is more versatile than Wisepops: 84 vs 40
Wisepops: Pros & Cons
Best features
Wisepops pricing
Enterprise
Contact sales100,000 pageviews
$84 / monthDescription
Start off your prospecting the right way and prepare your CRM for the new customers to come
Klenty compared to Salesforce
Klenty has more positive reviews than Salesforce: 95 vs 86
Klenty is better at support than Salesforce: 5.0 vs 4.0
Klenty is easier to use than Salesforce: 4.5 vs 4.0
Klenty is more suitable for small businesses thanks to its good value for money than Salesforce: 4.6 vs 3.9
Salesforce has more features than Klenty: 84 vs 29
Best features
Klenty pricing
Enterprise
Contact salesStartup
$60 / user / monthGrowth
$85 / user / monthEnterprise
$125 / user / monthDescription
Crowdfire allows you to monitor your social media channels and publish content quickly, in line with all your business news. Schedule optimized posts to attract more traffic and engagement.
Crowdfire compared to Salesforce
Salesforce has better positive reviews compared to Crowdfire: 86 vs 81
Crowdfire is easier to use than Salesforce: 4.5 vs 4.0
Salesforce is more suitable for small businesses thanks to its good value for money than Crowdfire: 3.9 vs 3.7
Salesforce has more options than Crowdfire: 84 vs 8
Best features
Crowdfire pricing
Free
Plus
$10 / monthPremium
$50 / monthVIP
$100 / monthDescription
Zvolv is a no-code enterprise platform that allows businesses to build and implement applications for project management, workflow automation, and business process management. It provides tools for collaboration, real-time analytics, and AI-driven predictions. Zvolv enables users to create custom applications without coding, reducing development time and cost.
Zvolv compared to Salesforce
Zvolv has more positive reviews than Salesforce: 92 vs 86
Zvolv is better at support than Salesforce: 4.5 vs 4.0
Zvolv is more user friendly than Salesforce: 4.5 vs 4.0
Zvolv is better at value for money than Salesforce: 4.6 vs 3.9
Salesforce is more versatile than Zvolv: 84 vs 51
Zvolv: Pros & Cons
Best features
Description
Linx is a low-code development tool that enables users to build, integrate and automate business applications. It offers a visual interface for designing processes, integrating systems and databases, and creating web services. Linx supports various data formats and protocols, allowing for easy customization and scalability. It's ideal for IT professionals looking to streamline workflows and increase efficiency.
Linx compared to Salesforce
Linx is a better solution based on percentage of positive reviews than Salesforce: 92 vs 86
Linx is a better solution for customer support than Salesforce: 4.5 vs 4.0
Linx is more suitable for small businesses thanks to its good value for money than Salesforce: 4.2 vs 3.9
Salesforce has more functions than Linx: 84 vs 60
Linx: Pros & Cons
Best features