Secret's take about Userguiding

Here at Secret, we know how important the first interaction with your users is. It’s what helps you convert your non-paying customers and increase your retention rate. UserGuiding makes sure you make the most out of that interaction, giving your user a good first impression with simple walkthroughs and pop-ups. 

It’s important that you users truly understand what your product’s capabilities are so they can use it in the way you intended.

Mary O'Brien

Customer Success Manager

Userguiding promo code: 50% off Startup plan for 6 months

Discover our Userguiding promo code and coupons that give you access to 50% off Startup plan for 6 months and up to $297 savings in August 2022. In the last 90 days, this Userguiding promo code has been used 15 times. This exclusive Userguiding deal is available for new Userguiding customers. With Secret, you can benefit from 200+ verified deals and discounted prices to save money on the best SaaS and subscriptions services for your startup.

General information about Userguiding

UserGuiding simplifies your user onboarding process using effective walkthroughs allowing your customer to have an in-depth understanding of what exactly you are offering. Easily improve your user experience, without using any code.

Allow your customers to get the most out of your product with step-by-step guides and checklists, empowering their journey and decision-making. What’s more, customize your own interface with GIFs, videos, and images to add that final touch to your user guides. Hotspots even allow you to tip your user about product features. 

Getting started on UserGuiding is easy, you don’t have to be an expert in code in order to improve your customer onboarding experience. From product tours to onboarding tools, UserGuiding provides all the resources you need.

Userguiding pricing

Userguiding features

UserGuide provides all the necessary features to facilitate your customer onboarding

• Analytics

  Analyze the data received from your customers so you can make adjustments and ensure the perfect onboarding experience. UserGuiding will provide you with all the necessary statistics like how many views you received on your walkthrough or how many users completed the onboarding process. It is then you who makes the decisions.

• Segmentation

  Segmenting your customers allows for the personalization of your different walkthroughs and onboarding guides. Users can be categorized according to different characteristics, for example language, referrals, country, etc. With more interesting suggestions, your customers will be happier with the journey they experience with you and your team.

• NPS Surveys

  Net Promoter Score surveys give you a deeper insight into your customers and how satisfied they are with your products and services. UserGuiding helps you gather the responses needed so you can listen to your customer’s feedback and act on it.

• Goal Tracking

  Become more productive and efficient with your team and assign goals for each user so everyone knows what they should be doing. You can track your team’s performance and progress throughout with your own checklists. Achieve your goals faster and increase your team’s motivation at the same time.

Alternatives to Userguiding

EngageBay

6 months free on All-in-One Growth Plan

Intercom

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LiveAgent

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