Here are competitors or alternatives to Collect.chat and other similar Customer Support software. You need to consider some important factors when choosing a tool like Collect.chat for your business: the main features of each solution, ease of use of user interface, pricing or value for money for instance. Each software has its pros and cons so it's up to you to choose the best alternative to Collect.chat that meets the needs of your small business. To help you compare each app and choose the right solution, we have put together a list of the best competitors of Collect.chat. Discover sofware like Freshdesk, LiveChat, Intercom or Drift.
From Customer Support tools, we have selected the best alternatives to Collect.chat based on reviews for each solution and similarities with Collect.chat. Of course, each solution has its benefits and drawbacks, and its own features but, whether you are a small business, a startup or a large enterprise, you will find the right choice that empowers your projects.
Description
Freshdesk's intuitive helpdesk solution helps customer service teams optimize their collaboration, better organize their requests, and provide faster and more targeted responses.
Freshdesk compared to Collect.chat
Collect.chat has better positive reviews compared to Freshdesk: 95 vs 94
Freshdesk is better at customer service than Collect.chat: 4.7 vs 4.5
Collect.chat is more user friendly than Freshdesk: 4.7 vs 4.5
Collect.chat is better at value for money than Freshdesk: 4.5 vs 4.3
Freshdesk is more versatile than Collect.chat: 94 vs 17
Freshdesk: Pros & Cons
Best features
Freshdesk pricing
Free
Growth
$15 / user / monthPro
$51Enterprise
$83 / user / monthDescription
LiveChat gives you access to easy-to-use applications to contact your website visitors directly through a live chat window, and thus increase your chances of conversion.
LiveChat compared to Collect.chat
LiveChat has better positive reviews compared to Collect.chat: 96 vs 95
LiveChat is better at customer service than Collect.chat: 4.6 vs 4.5
LiveChat has more options than Collect.chat: 59 vs 17
LiveChat: Pros & Cons
Best features
LiveChat pricing
Enterprise
Contact salesStarter
$20 / user / monthTeam
$41 / user / monthBusiness
$59 / user / monthDescription
Intercom helps you easily set-up the right messaging experience, bots, emails, messages or even help centers, to build relationships with your customers throughout their journey.
Intercom compared to Collect.chat
Collect.chat has better positive reviews compared to Intercom: 95 vs 90
Collect.chat is easier to use than Intercom: 4.7 vs 4.5
Collect.chat is more suitable for small businesses thanks to its good value for money than Intercom: 4.5 vs 4.0
Intercom is more versatile than Collect.chat: 159 vs 17
Intercom: Pros & Cons
Best features
Intercom pricing
Pro
Book a demoPremium
Book a demoStarter
$74 / monthDescription
Drift is a conversational marketing platform that combines chat, email, video, and automation to remove the barriers between businesses and customers. With Drift, businesses can connect with potential customers in real-time, automate marketing tasks, and personalize customer experiences. It also provides analytics for better decision-making. Suitable for businesses of all sizes looking to improve their customer engagement and conversion rates.
Drift compared to Collect.chat
Collect.chat has more positive reviews than Drift: 95 vs 91
Collect.chat is more user friendly than Drift: 4.7 vs 4.5
Collect.chat is better at value for money than Drift: 4.5 vs 4.1
Drift has more features than Collect.chat: 151 vs 17
Drift: Pros & Cons
Best features
Description
Landbot empowers your marketing, sales, and customer support teams with an easy-to-use intuitive chatbot builder and conversation manager.
Landbot compared to Collect.chat
Collect.chat is better at ease to use than Landbot: 4.7 vs 4.5
Collect.chat is better at value for money than Landbot: 4.5 vs 4.2
Landbot is more versatile than Collect.chat: 87 vs 17
Landbot: Pros & Cons
Best features
Landbot pricing
Sandbox
FreeStarter
$33 / monthPro
$87 / monthBusiness
$326 / monthDescription
Chatfuel is a platform for creating AI chatbots for Facebook Messenger without coding. It's designed to help businesses automate responses to customer inquiries, improve engagement, and facilitate sales. Features include conversation mapping, subscriber segmentation, and analytics. It also supports e-commerce integrations, allowing for seamless product promotion and sales within the chat interface.
Chatfuel compared to Collect.chat
Collect.chat has better positive reviews than Chatfuel: 95 vs 84
Collect.chat is better at customer support than Chatfuel: 4.5 vs 4.0
Collect.chat is better at ease to use than Chatfuel: 4.7 vs 4.0
Collect.chat is better at value for money than Chatfuel: 4.5 vs 4.1
Chatfuel has more functions than Collect.chat: 68 vs 17
Chatfuel: Pros & Cons
Best features