Pros from reviewers
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Effective Collaboration Tool: Confluence is an excellent tool for team collaboration, enabling users to work together seamlessly and efficiently. It provides a platform for sharing ideas, documents, and project updates, fostering a collaborative work environment
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Agile Project Management: Confluence, along with Jira, is a great tool for managing multi-task agile projects. It offers features like kanban boards that help in tracking and managing tasks effectively. It is not just suitable for QA but for all departments, making it a versatile tool
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User-friendly Interface: Despite some negative reviews, many users find Confluence to be a decent tool with a user-friendly interface. It is straightforward and effective, with easy-to-use security settings, filters, and place setups
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Excellent Tools: Confluence provides excellent tools for project management and team collaboration. These tools are comparable, if not superior, to other similar tools in the market, like Zendesk
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Adaptability: Confluence is adaptable and can be customized to meet the specific needs of a team or project. While some users find it challenging to accomplish tasks without addons, these addons have become a standard in IT development, offering the flexibility to tailor the software to specific needs.
Cons from reviewers
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Difficulty in deleting account: Despite clearly stating the desire to delete an account, users have reported that it took over a year to delete their account and all related data on Confluence
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Permanent deletion of crucial data: Users have reported that Confluence permanently deleted crucial disaster recovery procedures for their team simply because they didn't log into the account for a few months
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Poor customer support: Despite being a high-tier customer, users have reported that they were never contacted by their account manager and had to create over 100 support tickets for assistance
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Essential tools hidden behind paywalls: Users have reported that essential tools for basic Agile are hidden behind additional paywalls, making it difficult to get proper story point statistics
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Poor ergonomics and ease of use: Users have reported a decline in ergonomics and ease of use, making it difficult to navigate and use the software effectively.
Main features
Starting Price
Free Plan
Feedback management
Customizable branding
Simplify your search
Knowledge base management
Wiki your way to success
Starting Price
N/A
Free Plan
No
Feedback management
Customizable branding
Simplify your search
Knowledge base management
Wiki your way to success
What is Confluence?
How Confluence compare to similar software?
Product
Confluence
3.8
Confluence reviews
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Confluence
vs
Notion
In our opinion, the biggest difference between the Notion and Confluence collaborative tools can be summed up in one word: Atlassian. If you use Atlassian software on a regular basis, then Confluence is highly relevant. If you don't, Notion is more flexible, even if it is more complex to learn. The main difference between the two lies in the situation of your team. If it has a good knowledge of teamwork tools and does not use Atlassian software, opt for Notion. If not, Confluence will be perfect.
Confluence's major difference, which is also its strength, is that it fits in perfectly with the tools offered by Atlassian. So if you're already using Jira, Jira Service Desk or BitBucket, you can make the most of this platform by integrating these different tools. This approach is ideal for optimizing your workflows designed around the software suite offered by Atlassian. Tracking tasks and agile projects or accessing multiple views becomes possible and fast if you connect Confluence with...
Confluence
Teamwork made easy
Notion
Organize teamwork and increase productivity
Who is Confluence best for according to our reviewers?
IT Teams: Confluence is a valuable tool for IT departments. It provides a range of tools that are comparable to other software like Zendesk. However, these teams may find it challenging to accomplish tasks without addons
Project Managers: These professionals can use Confluence to manage multi-task agile projects. The software's kanban board and security settings are particularly useful for this group
High-Tier Customers: Despite the product working as advertised, high-tier customers may have a negative experience with Confluence due to poor customer support. This group may need to create numerous support tickets for assistance
Agile Teams: While Confluence is designed for agile use, some users find it difficult to get proper story point statistics. This group may also be frustrated by the additional costs associated with accessing essential agile tools
Dissatisfied Users: Users who have had a negative experience with Confluence's customer service or billing system may find the software unsuitable. This group may also be frustrated by the difficulty of deleting their accounts.
Confluence reviews
3.8
Confluence rating
4.2
Ease of use
4.3
Customer service
4.3
Value for money
4.1
Likelihood to recommend
4.3
Features
6 Confluence reviews
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Jarrett S
Confluence's User Permissions: Safeguarding Sensitive Information
The user permissions feature in Confluence is excellent. It allows us to control who can view or edit certain pages, ensuring the security of sensitive information
May 12, 2024
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Christina Martinez
Exploring the Agile Capabilities of Confluence Software: A User's Perspective
I am genuinely excited about the Confluence software! It's designed with agile use in mind, and while it may seem challenging to get the right story point statistics, it's all part of the learning curve. This is one of the reasons why people are exploring alternatives to Jira and Confluence, to broaden their horizons and learn new systems. The essential tools for basic Agile are cleverly tucked away, making it feel like a treasure hunt when you discover them. Story Points, while primarily used in sprint planning, are a tool that over 8% of users utilize, and it's fascinating to see how they've evolved over the past decade. They've added more layers, making it more complex and interesting. The Agile Roadmap is an additional feature that comes with a fee, but it's worth every penny considering the value it adds to your project management. The same goes for Story Point charts and reports. Yes, they come with an additional fee, but the insights they provide are invaluable. The marketplace offers a variety of add-ons that can enhance your experience. Tracking features separate from Epics is another feature that comes with a fee, but it's a game-changer in managing your projects. Confluence is always adapting and evolving, and while it may seem like they're charging for every little add-on, it's all about providing value and enhancing the user experience. I am genuinely thrilled about this!
May 6, 2024
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Johnny Johnson
Efficient Project Management with Real-Time Collaboration
its intuitive interface and robust features make it easy to manage projects and share information. The ability to create, edit, and share documents in real time has significantly improved our team's productivity
April 30, 2024
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Emily A
Staying Active: My Enlightening Experience with Confluence's Efficient System Management
I had an enlightening experience with Confluence! They have a unique policy of keeping their system clean and efficient by removing data from accounts that have been inactive for a few months. This really pushed me to stay on top of my game and regularly check my account. Their emails ended up in a separate folder, which taught me to better manage my email notifications. It wasn't a long period of inactivity, just a few months, but it was a great reminder to stay engaged and active. I didn't need to log in frequently during that time, but this experience has made me realize the importance of regular check-ins. I'm glad I chose them as an option, and I highly recommend them for their efficient system management!
April 22, 2024
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Vincent W
Effective Collaboration with Confluence
I've found Confluence to be a highly effective tool for team collaboration
April 14, 2024
