Pros from reviewers

• Platform updates: Despite changes in the terms of service on social media networks, Crowdfire keeps their platform updated to ensure users don't get banned for using their features

• Refund policy: Although it may take some effort and time, Crowdfire does provide refunds to unsatisfied customers

• No auto-renewal: Crowdfire's Premium & Pro Plans do not auto-renew, which means users won't be charged without their knowledge after the end of the subscription period

• Free version availability: Crowdfire offers a free version of their software, allowing users to test out the platform before committing to a paid plan

• Useful features: Despite the removal of some features, Crowdfire still offers useful tools like the Copy Followers search, which can help users grow their social media following.

Cons from reviewers

• Spammy and intrusive: Crowdfire has been accused of sending constant spam emails with no option to opt-out, leading to frustration and a negative perception of the company

• Unstable and time-consuming: Crowdfire has been described as unstable and time-consuming, making it a less than ideal choice for those looking for a reliable and efficient social media management tool

• Poor customer service: Users have reported that Crowdfire's customer service is lacking, with slow response times and unresolved issues

• Expensive with reduced features: The cost of Crowdfire has increased significantly, while many useful features have been removed, leaving users feeling like they are not getting value for money

• Auto-renewal issues: There have been reports of subscriptions auto-renewing without warning or the option to cancel, leading to unexpected charges and dissatisfaction among users.