Here are competitors or alternatives to Delighted and other similar Customer Experience software. You need to consider some important factors when choosing a tool like Delighted for your business: the main features of each solution, ease of use of user interface, pricing or value for money for instance. Each software has its pros and cons so it's up to you to choose the best alternative to Delighted that meets the needs of your small business. To help you compare each app and choose the right solution, we have put together a list of the best competitors of Delighted. Discover sofware like Hotjar, Outgrow, Glassbox or Hubspot service hub.
From Customer Experience tools, we have selected the best alternatives to Delighted based on reviews for each solution and similarities with Delighted. Of course, each solution has its benefits and drawbacks, and its own features but, whether you are a small business, a startup or a large enterprise, you will find the right choice that empowers your projects.
Description
Hotjar will allow you to understand the user behavior on your site as well as its strengths and weaknesses.
Hotjar compared to Delighted
Delighted has better positive reviews than Hotjar: 100 vs 97
Delighted is better at customer support than Hotjar: 5.0 vs 4.5
Delighted is better at ease to use than Hotjar: 5.0 vs 4.5
Delighted is better at value for money than Hotjar: 4.7 vs 4.5
Hotjar has more features than Delighted: 79 vs 64
Hotjar: Pros & Cons
Best features
Hotjar pricing
Plus
$41 / monthBusiness
$105 / monthDescription
The Outgrow platform offers you the opportunity to interact with your customers in a qualitative way. By helping you design quizzes, surveys or evaluations, the tool helps you improve your audience’s engagement and acquire qualified leads.
Outgrow compared to Delighted
Delighted is a better solution based on percentage of positive reviews than Outgrow: 100 vs 97
Outgrow has more functions than Delighted: 81 vs 64
Outgrow: Pros & Cons
Best features
Outgrow pricing
Freelancer
$22 / monthFreelancer Pro
$45 / monthEssentials
$115 / monthBusiness
$720 / monthDescription
Glassbox is a powerful analytics platform that provides businesses with complete visibility into their customers' digital journeys. By capturing, replaying, and analyzing every customer interaction on websites and mobile apps, Glassbox helps businesses understand user behavior, optimize conversions, and enhance the overall customer experience.
Glassbox compared to Delighted
Delighted is better at customer service than Glassbox: 5.0 vs 4.5
Glassbox pricing plans are more competitive than Delighted: 4.8 vs 4.7
Glassbox has more options than Delighted: 100 vs 64
Glassbox: Pros & Cons
Best features
Description
HubSpot Service Hub is a customer service software that helps businesses manage and connect with their customers. It offers features like ticketing, customer feedback, knowledge base and reporting. The software aims to provide a better customer experience by streamlining customer service processes and improving customer satisfaction. It integrates seamlessly with other HubSpot products for a complete CRM solution.
Hubspot service hub compared to Delighted
Delighted has more positive reviews than Hubspot service hub: 100 vs 94
Delighted is better at support than Hubspot service hub: 5.0 vs 4.5
Delighted is easy to use compared to Hubspot service hub: 5.0 vs 4.5
Delighted pricing plans are more competitive than Hubspot service hub: 4.7 vs 4.2
Hubspot service hub is better at number of features than Delighted: 90 vs 64
Hubspot service hub: Pros & Cons
Best features
Description
Mouseflow is a powerful user behavior analytics tool designed to empower businesses by providing deep insights into how visitors interact with their websites. With Mouseflow, companies can optimize user experiences, identify issues, and boost conversions for a more engaging online presence.
Mouseflow compared to Delighted
Delighted has better positive reviews than Mouseflow: 100 vs 95
Delighted is better at customer support than Mouseflow: 5.0 vs 4.5
Delighted is better at ease to use than Mouseflow: 5.0 vs 4.5
Delighted is better at value for money than Mouseflow: 4.7 vs 4.4
Delighted has more options than Mouseflow: 64 vs 42
Mouseflow: Pros & Cons
Best features
Mouseflow pricing
Free
Starter
$41 / monthGrowth
$137 / monthBusiness
$273 / monthPro
$525 / monthDescription
SurveyLab is a powerful online survey tool that allows users to create custom surveys, quizzes, and tests. It offers features like survey logic, branching, panel management and results analysis. The software is user-friendly, customizable and supports multi-language surveys. Ideal for businesses, educational institutions, and researchers looking to gather feedback or data in an efficient and streamlined manner.
Surveylab compared to Delighted
Surveylab is better at value for money than Delighted: 4.8 vs 4.7
Surveylab has more options than Delighted: 114 vs 64
Surveylab: Pros & Cons
Best features
Description
Delighted is a user-friendly software that helps businesses gather and analyze customer feedback. It uses the Net Promoter System to provide actionable insights, allowing companies to improve their products or services based on customer needs. The platform features real-time feedback, automated surveys, and customizable dashboards, making it easy to track customer satisfaction over time.
Delighted: Pros & Cons
Best features
Description
Trustmary is a software that helps businesses collect, manage and display customer reviews and testimonials. It automates the process of gathering feedback, making it easier for businesses to build trust and credibility with their audience. Trustmary also provides analytics to measure the impact of these testimonials on the business performance.
Trustmary compared to Delighted
Delighted is easier to set up than Trustmary: 5.0 vs 4.5
Delighted is more suitable for small businesses thanks to its good value for money than Trustmary: 4.7 vs 4.6
Trustmary is better at number of features than Delighted: 89 vs 64
Trustmary: Pros & Cons
Best features