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Qualtrics employeexm Reviews
4.0 (6 reviews)

Qualtrics EmployeeXM is a human resource software assisting organizations in gathering, analyzing, and acting on employee feedback. It offers tools for engagement surveys, 360-degree feedback, and exit interviews. The platform uses AI and predictive intelligence to pinpoint key engagement and productivity drivers. It provides real-time insights and automated actions to enhance the employee experience.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Qualtrics employeexm?
  • 04How Qualtrics employeexm compare to similar software?
  • 05Who is Qualtrics employeexm best for according to our reviewers?
  • 06Qualtrics employeexm Reviews

Pros from reviewers

  • Exceptional customer service: Qualtrics EmployeeXM is known for its exceptional customer service, with support staff patiently and helpfully addressing all queries and issues

  • High-quality products: The software offers the best products for online survey research, contributing significantly to the success of its users

  • Efficient problem resolution: Any issue with the software can be resolved with just one phone call in a matter of minutes, providing reassurance to users

  • Potential for valuable insights: The insights gained from surveys based on Qualtrics can significantly contribute to the success of a business or project.

  • Comprehensive support and training: Users have praised the support, training, and services provided by Qualtrics, ensuring they can effectively utilize the software

Cons from reviewers

  • Lack of transparency regarding data collection: Users have expressed concern over the lack of information provided about what data would be collected when participating in a survey, as well as the absence of a privacy and security statement

  • Difficulty in reporting issues: Users have found it challenging to report issues, as there is no readily available contact information unless you are a customer

  • Poor communication and customer service: Some users have reported negative experiences with customer service, including being asked irrelevant questions during a scheduled call and not receiving a requested quote in a timely manner

  • Disqualification from surveys without compensation: Users have reported being disqualified at the final stage of surveys without receiving any points or money, leading to frustration and a lack of trust in the platform

  • Frequent screening out from surveys: Users have reported being screened out and told they don't belong to the target group after spending significant time on a survey, leading to dissatisfaction and a decision to reject future surveys from the platform.

Main features

Starting Price

N/A

Free Plan

No

Employee Engagement Tools

Real-time Feedback

Data Analysis

Customizable Templates

Integration Capability

What is Qualtrics employeexm?

Qualtrics EmployeeXM is an employee engagement software that aids organizations in understanding and enhancing their employees' experiences. It offers insights into employee behavior, performance, and satisfaction, allowing businesses to make data-driven decisions. The platform includes features like pulse surveys, lifecycle feedback, and predictive intelligence tools for real-time feedback and data analysis. It also offers customizable survey templates and integrates with other HR systems for efficient data management. The software aims to foster a positive work culture, increase employee morale, reduce turnover rates, and improve overall business performance. Special promotions are available for businesses looking to transform their operations with Qualtrics EmployeeXM.

Who is Qualtrics employeexm best for according to our reviewers?

  • Survey Participants: Individuals who are invited to participate in surveys and provide feedback on various topics

  • Potential Customers: Individuals or companies seeking to use Qualtrics' services for their own research or data collection needs

  • Current Users: Individuals or companies who are currently using Qualtrics for their survey and data collection needs, and who may require support or assistance

  • Disgruntled Users: Individuals who have had negative experiences with Qualtrics, either due to technical issues, perceived lack of transparency, or dissatisfaction with the survey process

  • Long-term Clients: Companies or individuals who have been using Qualtrics for a long period of time and have noticed changes in the company's approach or service level.

    • Qualtrics employeexm Reviews

    4.0

    Qualtrics employeexm rating

    4.5

    Ease of use

    4.5

    Customer service

    4.2

    Value for money

    4.5

    Likelihood to recommend

    4.6

    Features

    6 Qualtrics employeexm Reviews

    4.0 (6 reviews)

    • Jeremy A

      Highly Satisfied with Qualtrics EmployeeXM for Online Survey Research

      I absolutely love using Qualtrics for my online survey research! Their products have never disappointed me, and their support, training, and services are top-notch. The insights I gain from surveys created with Qualtrics have been instrumental in my professional success. I can't recommend them enough!

      May 11, 2024

    • Bruce Williams

      Intuitive Software with Robust Analytics for Improved Data Gathering

      its intuitive interface and robust analytics made it easy to identify areas of improvement. The software's ability to customize surveys was particularly useful in gathering specific data

      May 4, 2024

    • Emma

      Exemplary Client-Centric Approach: My Initial Interaction with Qualtrics EmployeeXM

      I recently reached out to Qualtrics for a quote and was pleasantly surprised by their thorough approach. They scheduled a call with me, which turned out to be a comprehensive survey. They asked me a series of insightful questions, such as whether I was considering another research company. This showed me that they were genuinely interested in understanding my needs and preferences. After the survey, they informed me that a specialized team would contact me the next day for the quote. I was impressed by their organized process and requested a 1 am call. The representative, being transparent and honest, informed me that their team was busy at that time but could accommodate me at 9AM, first thing in the morning. I appreciated their flexibility and willingness to fit me into their schedule at such an early hour. This initial interaction built my trust in Qualtrics and clearly demonstrated their commitment to a client-centric practice. I was so impressed by their professionalism and dedication that I decided to choose them even before having the second quotation call. I'm looking forward to working with Qualtrics!

      April 27, 2024

    • Jennifer Davis

      Qualtrics EmployeeXM: A Valuable Tool for HR Professionals

      As a HR professional, I found Qualtrics EmployeeXM to be an invaluable tool for gauging employee engagement

      April 23, 2024

    • Gregory D

      Exploring the User-Friendly and Privacy-Centric Approach of Qualtrics EmployeeXM

      I recently had an interesting encounter with Qualtrics EmployeeXM. They reached out to me via email, inviting me to participate in a survey about significant issues in California. I was genuinely intrigued by their initiative to gather opinions on such important matters. What I particularly appreciated was their minimalist approach to the email, focusing solely on the survey without overwhelming me with additional information. It was a refreshing change from the usual cluttered emails I receive. I also noticed that they have a unique way of maintaining anonymity for those using their mail server. This could be a great feature for those who value their privacy and prefer to remain unidentified. Navigating through their website was a breeze, with clear options to contact either sales or tech support. I found this to be a very efficient way of directing queries to the right department. While some might hesitate to click on links from emails, I felt a sense of adventure and curiosity. After all, the internet is a vast space full of opportunities and experiences. I'm looking forward to exploring more of what Qualtrics EmployeeXM has to offer!

      April 16, 2024

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