General information about Smartsurvey
SmartSurvey is a leading online survey software that enables businesses, educational institutions, and individuals to create and distribute surveys in minutes. It provides a wide range of customizable design templates, question types, and response options to cater to various research needs.
The software supports data collection from multiple channels including email, website, SMS, and social media. It also offers advanced features like skip logic, data export options, real-time analytics, and automatic reporting. Users can ensure the security of their data with its GDPR compliance and SSL encryption.
SmartSurvey is known for its user-friendly interface and excellent customer support. It's an ideal tool for conducting market research, customer satisfaction surveys, employee feedback surveys, and more.
Seize the opportunity to enjoy our special promotions on SmartSurvey and similar software! Streamline your data collection, enhance your market research, and elevate your customer satisfaction with our discounted rates. Don't miss out on these unbeatable deals!
See alternatives to Smartsurvey like Typeform or BlockSurvey.What is Smartsurvey used for?
SmartSurvey is a valuable tool for small businesses, allowing them to gather crucial information about their customers and products. For instance, a company can use SmartSurvey to assess customer satisfaction after a purchase or service. Businesses can also use it to conduct market research, by creating surveys to understand customer preferences or test new product ideas. Thanks to its ability to collect data from various channels, businesses can reach a wide audience. Moreover, its advanced features allow for quick and easy analysis of results.Smartsurvey features
-
Customizable Design
SmartSurvey provides a wide range of customizable design templates, question types, and response options to cater to various research needs -
Multi-Channel Data Collection
The software supports data collection from multiple channels including email, website, SMS, and social media -
Advanced Features
It offers advanced features like skip logic, data export options, real-time analytics, and automatic reporting -
Data Security
Users can ensure the security of their data with its GDPR compliance and SSL encryption -
User-Friendly Interface and Support
SmartSurvey is known for its user-friendly interface and excellent customer support.
5 Smartsurvey reviews
-
Brittany F
Effortless Survey Creation with Real-Time Reporting
its intuitive interface and robust features made it easy to create comprehensive surveys. The real-time reporting feature was particularly useful in tracking responses and making timely decisions
May 4, 2024
-
Stephanie W
Decent, But Not Value for Money
I'm disappointed with the limited features available on the free plan of SmartSurvey, especially compared to other free platforms like Google Forms that offer many more features. It's not worth paying £5 a month just to use a single purpose survey. Although there are free trials, they limit you to 2 questions, which I find ridiculous.
April 30, 2024
-
Donald W
Fast Setup, Excellent Support, Yet Requires Time to Master Details
I've been using SmartSurvey for social science research for about six weeks now, specifically for conducting open-ended questionnaires about how online communities assist in caring for those with chronic health conditions. I find it to be an excellent tool for this purpose, as it allows me to efficiently reach a globally distributed population by posting links to surveys within online communities. I chose SmartSurvey because I needed a service provider that complies with EU data privacy laws and offers a product in English, a requirement many US providers couldn't meet, especially regarding data deletion. SmartSurvey assured me they could delete survey data from active servers within a week and from backups within 30 days upon request. Setting up a basic survey is straightforward, but there's a lot of customizability on the back end, which can take some time to learn. However, the documentation is good and any support tickets I've submitted have been answered promptly and helpfully.
April 21, 2024
-
Angela Rodriguez
SmartSurvey: A Valuable Tool for Project Managers
As a project manager, I found SmartSurvey to be an invaluable tool for gathering and analyzing data
April 13, 2024
Smartsurvey: Pros & Cons
Pros
-
Ease of use: SmartSurvey offers a user-friendly interface that makes it easy for anyone to create, distribute, and analyze surveys
-
Advanced features: The software provides a variety of advanced tools such as skip logic, piping, and scoring which allow for more complex and tailored survey designs
-
Robust reporting: SmartSurvey offers comprehensive reporting options, enabling users to analyze data in real-time and generate detailed reports.
Cons
-
Limited customization options: SmartSurvey does not offer a wide range of customization options, limiting the users' ability to personalize their surveys to match their brand
-
Limited integration capabilities: The software has limited integration with other tools and platforms which can be a hindrance for users who want to streamline their workflow
-
High cost: The pricing plans for SmartSurvey can be expensive for small businesses or individual users.
Why is Smartsurvey better than other Survey software?
Smartsurvey has better positive reviews than SurveyMonkey: 96 vs 94
Smartsurvey is better at value for money than SurveyMonkey: 4.6 vs 4.5
Smartsurvey is better at value for money than Qualtrics employeexm: 4.6 vs 4.2
Smartsurvey is better at value for money than Typeform: 4.6 vs 4.5
Smartsurvey has better positive reviews than Jotform: 96 vs 95
Smartsurvey is better at customer support than Jotform: 4.5 vs 4.4
Smartsurvey has more positive reviews than SurveySparrow: 96 vs 89
Smartsurvey is better at support than SurveySparrow: 4.5 vs 4.4
