Pros from reviewers

• Email Management and Tracking: Streak is highly praised for its ability to manage and track emails, including open and acceptance rates. This feature is particularly useful for recruiters who need to send mass emails to candidates while maintaining a personal touch

• Integration with Gmail: Users appreciate Streak's seamless integration with Gmail, which allows them to manage customer interactions, track emails, and categorize data without leaving their email interface. This integration also enables the use of read receipts and the scheduling of emails

• Customization: Streak allows users to customize stages and pipelines according to their needs, which is beneficial for managing multiple businesses and operations. Users can also customize email templates, saving time on sending individual emails manually

• Cost-Effective: Streak offers a free tool that provides email tracking and categorizing based on conversations. This is particularly beneficial for users with budget constraints, as they can easily track emails and send attachments via Streak without any hidden costs

• CRM Capabilities: Streak is recognized as a great CRM tool that simplifies capturing interactions with customers. It allows users to manage leads directly inside Gmail, view all correspondences, and prioritize outreach efforts. It also enables users to monitor various aspects such as CRM leads, fundraising prospects, potential hires, and more directly from their Gmail inbox.

Cons from reviewers

• Limited mobile app functionality: While Streak integrates seamlessly with Gmail on desktop, users have reported that the mobile app could be improved, particularly in terms of email tracking

• Slow performance: Some users have noted that Streak can slow down Gmail's performance, especially when many emails are tagged or when trying to load pipelines

• Lack of native reminders: Users have reported that Streak does not have a native reminder system for tasks and follow-ups, with the only option being an email reminder

• Inefficient customer support: Some users have reported slow responses from the customer support team, with one user noting that it took 13 days to receive a competent response

• Interface issues: While Streak's integration with Gmail is generally seen as a benefit, some users have noted that the Streak interface can take up the entire Gmail interface, making it difficult to view other information.