Here are competitors or alternatives to Vonage and other similar Call Centers software. You need to consider some important factors when choosing a tool like Vonage for your business: the main features of each solution, ease of use of user interface, pricing or value for money for instance. Each software has its pros and cons so it's up to you to choose the best alternative to Vonage that meets the needs of your small business. To help you compare each app and choose the right solution, we have put together a list of the best competitors of Vonage. Discover sofware like Slack, Zoom Meetings, OpenPhone or CallHippo.
From Call Centers tools, we have selected the best alternatives to Vonage based on reviews for each solution and similarities with Vonage. Of course, each solution has its benefits and drawbacks, and its own features but, whether you are a small business, a startup or a large enterprise, you will find the right choice that empowers your projects.
Description
Easily collaborate and organize your team's work with Slack; share information and organize your projects.
Slack compared to Vonage
Slack has better positive reviews compared to Vonage: 95 vs 75
Slack is better at customer service than Vonage: 4.5 vs 3.7
Slack is easy to use compared to Vonage: 4.5 vs 4.1
Slack pricing plans are more competitive than Vonage: 4.6 vs 3.8
Slack has more functions than Vonage: 78 vs 52
Slack: Pros & Cons
Best features
Slack pricing
Free
Enterprise Grid
Contact salesPro
$7 / user / monthBusiness+
$13 / user / monthPopular
Description
Zoom helps you work better as a team by centralizing team chat, telephone, whiteboard and videoconference meetings in one place.
Zoom Meetings compared to Vonage
Zoom Meetings is a better solution based on percentage of positive reviews than Vonage: 96 vs 75
Zoom Meetings is a better solution for customer support than Vonage: 4.5 vs 3.7
Zoom Meetings is easier to set up than Vonage: 4.5 vs 4.1
Zoom Meetings is more suitable for small businesses thanks to its good value for money than Vonage: 4.5 vs 3.8
Zoom Meetings has more options than Vonage: 84 vs 52
Zoom Meetings: Pros & Cons
Best features
Zoom Meetings pricing
Basic
FreePro
$16 / user / monthBusiness
$20 / user / monthDescription
OpenPhone is a VoIP phone service tailored for individuals, small businesses, and startups. You can share a phone number like an inbox, making it easy to manage your team communications.
OpenPhone compared to Vonage
OpenPhone has better positive reviews than Vonage: 82 vs 75
OpenPhone is better at customer support than Vonage: 4.3 vs 3.7
OpenPhone is easier to set up than Vonage: 4.4 vs 4.1
OpenPhone is more suitable for small businesses thanks to its good value for money than Vonage: 4.3 vs 3.8
Vonage is better at number of features than OpenPhone: 52 vs 12
OpenPhone: Pros & Cons
Best features
OpenPhone pricing
Enterprise
Contact salesStarter
$19 / user / monthBusiness
$33 / user / monthDescription
The CallHippo platform offers to facilitate the deployment and optimization of your company’s call system. The solution meets the needs of both the after-sales service and the sales teams. Workflow automation, productivity improvements and a personalized customer experience are just some of the benefits of this SaaS-based software.
CallHippo compared to Vonage
CallHippo has more positive reviews than Vonage: 83 vs 75
CallHippo is better at support than Vonage: 4.5 vs 3.7
CallHippo is easier to use than Vonage: 4.5 vs 4.1
CallHippo is more suitable for small businesses thanks to its good value for money than Vonage: 4.1 vs 3.8
Vonage is better at number of features than CallHippo: 52 vs 48
CallHippo: Pros & Cons
Best features
CallHippo pricing
Basic
FreeBronze
$20 / user / monthSilver
$30 / user / monthPlatinum
$50 / user / monthDescription
A simple solution to manage all your telephony needs: call center, customer support, sales, daily calls, etc.
Freshcaller compared to Vonage
Vonage has better positive reviews compared to Freshcaller: 75 vs 74
Freshcaller is better at customer service than Vonage: 3.8 vs 3.7
Vonage is easier to use than Freshcaller: 4.1 vs 3.9
Freshcaller has more functions than Vonage: 63 vs 52
Freshcaller: Pros & Cons
Best features
Freshcaller pricing
Free
Growth
$16 / user / monthPro
$42 / user / monthEnterprise
$75 / user / monthDescription
Smarter, simpler, and more efficient handling of your important business communications for you and your team
Yodel compared to Vonage
Yodel is a better solution based on percentage of positive reviews than Vonage: 88 vs 75
Yodel is a better solution for customer support than Vonage: 4.5 vs 3.7
Vonage is easier to set up than Yodel: 4.1 vs 4.0
Yodel is more suitable for small businesses thanks to its good value for money than Vonage: 4.2 vs 3.8
Vonage has more functions than Yodel: 52 vs 47
Yodel: Pros & Cons
Best features
Yodel pricing
Premium
$25 / user / monthPremium Plus
$35 / user / monthDescription
SnapCall allows your users to call you directly from your app or website. Receive these calls directly on your phone; being in touch with a customer service has never been so easy and fast.
SnapCall compared to Vonage
SnapCall has better positive reviews than Vonage: 100 vs 75
SnapCall is better at customer support than Vonage: 5.0 vs 3.7
SnapCall is better at ease to use than Vonage: 4.5 vs 4.1
SnapCall is better at value for money than Vonage: 4.8 vs 3.8
Vonage is more versatile than SnapCall: 52 vs 29
SnapCall: Pros & Cons
Best features
Description
With Mux, your developers are able to design high-quality video experiences. With a single API call, they can integrate on-demand video or live broadcasts into any channel, site, or application. This makes Mux the ideal tool to centralize and optimize the creation and delivery of video files.
Mux compared to Vonage
Mux is a better solution based on percentage of positive reviews than Vonage: 85 vs 75
Mux is a better solution for customer support than Vonage: 4.6 vs 3.7
Mux is better at ease to use than Vonage: 4.5 vs 4.1
Mux is better at value for money than Vonage: 4.4 vs 3.8
Mux: Pros & Cons
Best features
Mux pricing
Startup
FreeMedia
Contact salesPro
$199 / monthDescription
Google Voice brings the value of a unified communication platform, offering features such as voicemail transcription, call forwarding, and personalized voicemail greetings. It allows users to consolidate their various phone numbers, manage calls and messages from different devices, and enjoy a seamless communication experience across multiple platforms. With its integration with other Google services, Google Voice adds convenience and efficiency to personal and business communications.
Google Voice compared to Vonage
Google Voice is a better solution based on percentage of positive reviews than Vonage: 92 vs 75
Google Voice is a better solution for customer support than Vonage: 4.2 vs 3.7
Google Voice is easier to set up than Vonage: 4.6 vs 4.1
Google Voice is more suitable for small businesses thanks to its good value for money than Vonage: 4.7 vs 3.8
Vonage has more functions than Google Voice: 52 vs 8
Google Voice: Pros & Cons
Best features
Description
RingCentral MVP (Message Video Phone) brings value to businesses by providing a unified communication platform that allows users to easily collaborate with colleagues and clients through messaging, video conferencing, and phone calls, all from a single app.
RingCentral MVP compared to Vonage
RingCentral MVP has better positive reviews than Vonage: 80 vs 75
RingCentral MVP is better at customer support than Vonage: 4.0 vs 3.7
Vonage's user interface is more convenient than RingCentral MVP: 4.1 vs 4.0
RingCentral MVP pricing plans are more competitive than Vonage: 4.0 vs 3.8
RingCentral MVP has more options than Vonage: 79 vs 52
RingCentral MVP: Pros & Cons
Best features
Description
GoTo Connect is an all-in-one cloud-based communication system that provides value by offering business owners a flexible, scalable and cost-effective solution for managing their communication needs.
GoTo Connect compared to Vonage
GoTo Connect is a better solution based on percentage of positive reviews than Vonage: 91 vs 75
GoTo Connect is a better solution for customer support than Vonage: 4.5 vs 3.7
GoTo Connect's user interface is more convenient than Vonage: 4.5 vs 4.1
GoTo Connect pricing plans are more competitive than Vonage: 4.5 vs 3.8
GoTo Connect has more functions than Vonage: 98 vs 52
GoTo Connect: Pros & Cons
Best features
Description
Dialpad for Startups provides qualified startups with 10 free, lifelong seats of Dialpad Talk (business phone lines) and UberConference (video conferencing).
Dialpad compared to Vonage
Dialpad has more positive reviews than Vonage: 87 vs 75
Dialpad is better at support than Vonage: 4.5 vs 3.7
Dialpad is easier to use than Vonage: 4.5 vs 4.1
Dialpad is more suitable for small businesses thanks to its good value for money than Vonage: 4.3 vs 3.8
Dialpad is more versatile than Vonage: 82 vs 52
Dialpad: Pros & Cons
Best features
Dialpad pricing
Enterprise
Contact salesStandard
$23 / user / monthPro
$35 / user / monthDescription
Aircall is a cloud technology solution that can be deployed quickly and easily. It allows you to significantly improve the performance of your sales and support teams.
Aircall compared to Vonage
Aircall has better positive reviews compared to Vonage: 85 vs 75
Aircall is better at customer service than Vonage: 4.2 vs 3.7
Aircall is easier to use than Vonage: 4.5 vs 4.1
Aircall is more suitable for small businesses thanks to its good value for money than Vonage: 4.0 vs 3.8
Aircall has more features than Vonage: 98 vs 52
Aircall: Pros & Cons
Best features
Aircall pricing
Custom
Contact salesEssentials
$40 / user / monthProfessional
$70 / user / monthDescription
Grasshopper brings value to entrepreneurs by providing them with a marketplace for SaaS deals, access to SaaS experts, unique content, and a global network of like-minded entrepreneurs. It helps startups kickstart their businesses, grow more, and spend less by offering them the tools and resources they need to find profitable business models and keep costs low.
Grasshopper compared to Vonage
Grasshopper is a better solution based on percentage of positive reviews than Vonage: 86 vs 75
Grasshopper is a better solution for customer support than Vonage: 4.4 vs 3.7
Grasshopper's user interface is more convenient than Vonage: 4.4 vs 4.1
Grasshopper pricing plans are more competitive than Vonage: 4.4 vs 3.8
Vonage has more options than Grasshopper: 52 vs 24
Grasshopper: Pros & Cons
Best features
Description
Textedly is a leading platform in the realm of SMS marketing and text message services, designed to empower businesses of all sizes to communicate effectively with their audience. With its user-friendly interface, Textedly offers a suite of powerful tools that enable organizations to launch targeted campaigns, send mass texts, and engage with customers in real-time.
Textedly compared to Vonage
Textedly has more positive reviews than Vonage: 91 vs 75
Textedly is better at support than Vonage: 4.5 vs 3.7
Textedly is easier to use than Vonage: 4.5 vs 4.1
Textedly is more suitable for small businesses thanks to its good value for money than Vonage: 4.6 vs 3.8
Textedly is better at number of features than Vonage: 63 vs 52
Textedly: Pros & Cons
Best features
Description
Twilio makes it easier for you to communicate with your customers, no matter which channel they use. You get unified data and communications at all levels of your business: marketing, sales, customer service.
Twilio compared to Vonage
Twilio has more positive reviews than Vonage: 93 vs 75
Twilio is better at support than Vonage: 4.0 vs 3.7
Vonage is easy to use compared to Twilio: 4.1 vs 4.0
Twilio pricing plans are more competitive than Vonage: 4.3 vs 3.8
Twilio has more functions than Vonage: 83 vs 52
What's the difference between Twilio and Vonage?
When comparing Vonage and Twilio, it's essential to recognize the distinct features and offerings that set these communication platforms apart. One of the primary differences lies in their core focus and product suites.Vonage primarily focuses on providing a comprehensive suite of communication tools, including...
Twilio: Pros & Cons
Best features
Description
8x8 brings value by providing market-leading cloud communication and collaboration solutions. With their robust suite of products, businesses can streamline their communication processes, enhance productivity, and improve customer experience. Their innovative technology and reliable infrastructure enable organizations to connect seamlessly across various channels, including voice, video, chat, and contact centers. Additionally, 8x8 offers advanced analytics and reporting capabilities, empowering businesses to make data-driven decisions and optimize their operations.
8x8 compared to Vonage
Vonage has better positive reviews than 8x8: 75 vs 71
Vonage is better at customer support than 8x8: 3.7 vs 3.5
8x8 is better at ease to use than Vonage: 4.2 vs 4.1
8x8 is better at value for money than Vonage: 4.0 vs 3.8
Vonage is better at number of features than 8x8: 52 vs 38
8x8: Pros & Cons
Best features
Description
3CX is a powerful communication solution that brings value to businesses by providing a flexible and cost-effective alternative to traditional phone systems. With its all-in-one platform, businesses can streamline their communication channels, improve customer service, increase productivity, and reduce costs. 3CX offers features like video conferencing, chat, call center functionality, CRM integration, and mobile apps, making it a comprehensive solution for modern business communication needs.
3cx compared to Vonage
3cx has better positive reviews than Vonage: 90 vs 75
3cx is better at customer support than Vonage: 4.5 vs 3.7
3cx's user interface is more convenient than Vonage: 4.5 vs 4.1
3cx pricing plans are more competitive than Vonage: 4.4 vs 3.8
3cx has more options than Vonage: 110 vs 52
3cx: Pros & Cons
Best features
Description
CloudTalk is a smart cloud-based contact center solution. With CloudTalk, you can deliver exceptional customer support to your clients.
CloudTalk compared to Vonage
CloudTalk has better positive reviews compared to Vonage: 95 vs 75
CloudTalk is better at customer service than Vonage: 4.8 vs 3.7
CloudTalk is easier to use than Vonage: 4.8 vs 4.1
CloudTalk is more suitable for small businesses thanks to its good value for money than Vonage: 4.3 vs 3.8
CloudTalk has more functions than Vonage: 88 vs 52
CloudTalk: Pros & Cons
Best features
CloudTalk pricing
Custom
Contact salesStarter
$25 / user / monthEssential
$30 / user / monthExpert
$50 / user / monthDescription
Nextiva is a cloud-based communication platform that offers Voice over Internet Protocol (VoIP) services, Customer Relationship Management (CRM), live chat, surveys, analytics, and automation tools. It's designed to improve business communication, increase customer satisfaction, and streamline team collaboration. Ideal for businesses of all sizes, it enables seamless communication across multiple channels and devices.
Nextiva compared to Vonage
Vonage has more positive reviews than Nextiva: 75 vs 74
Nextiva is better at support than Vonage: 4.0 vs 3.7
Vonage is easier to use than Nextiva: 4.1 vs 4.0
Nextiva is more suitable for small businesses thanks to its good value for money than Vonage: 3.9 vs 3.8
Nextiva is more versatile than Vonage: 104 vs 52
Nextiva: Pros & Cons
Best features
Description
Acefone is a cloud-based communication software that offers VoIP services for businesses. It provides features like virtual phone numbers, toll-free numbers, and cloud PBX. The software allows for easy integration with CRM systems, enhancing customer service and team collaboration. It also supports call analytics, call recording, and IVR system. Acefone aims to streamline business communication and improve productivity.
Acefone compared to Vonage
Acefone is a better solution based on percentage of positive reviews than Vonage: 97 vs 75
Acefone is a better solution for customer support than Vonage: 5.0 vs 3.7
Acefone's user interface is more convenient than Vonage: 4.5 vs 4.1
Acefone pricing plans are more competitive than Vonage: 4.7 vs 3.8
Acefone has more functions than Vonage: 91 vs 52
Acefone: Pros & Cons
Best features
Description
Freshdesk Contact Center is a cloud-based customer support software that offers omnichannel capabilities. It allows businesses to communicate with customers across multiple channels including email, phone, social media, and live chat. With features like automated routing, AI-powered chatbots, and real-time analytics, it helps streamline customer service operations and enhance customer experience.
Freshdesk contact center compared to Vonage
Vonage has better positive reviews than Freshdesk contact center: 75 vs 69
Vonage is better at customer support than Freshdesk contact center: 3.7 vs 3.5
Vonage is better at ease to use than Freshdesk contact center: 4.1 vs 4.0
Freshdesk contact center has more options than Vonage: 64 vs 52
Freshdesk contact center: Pros & Cons
Best features
Description
Natterbox is a cloud-based telephony platform that integrates with Salesforce to streamline customer communication. It offers features like call recording, routing, and analytics to improve customer service and sales performance. Its advanced voice technology enables businesses to personalize client interactions, automate administrative tasks, and monitor calls in real-time.
Natterbox compared to Vonage
Natterbox has more positive reviews than Vonage: 82 vs 75
Natterbox is better at support than Vonage: 4.0 vs 3.7
Natterbox is easier to use than Vonage: 4.5 vs 4.1
Natterbox is more suitable for small businesses thanks to its good value for money than Vonage: 4.1 vs 3.8
Natterbox is more versatile than Vonage: 95 vs 52
Natterbox: Pros & Cons
Best features