23 Best Alternatives to Vonage in May 2024

Alternatives & Competitors to Vonage

Here are competitors or alternatives to Vonage and other similar Call Centers software. You need to consider some important factors when choosing a tool like Vonage for your business: the main features of each solution, ease of use of user interface, pricing or value for money for instance. Each software has its pros and cons so it's up to you to choose the best alternative to Vonage that meets the needs of your small business. To help you compare each app and choose the right solution, we have put together a list of the best competitors of Vonage. Discover sofware like Slack, Zoom Meetings, OpenPhone or CallHippo.

List of Alternatives to Vonage

From Call Centers tools, we have selected the best alternatives to Vonage based on reviews for each solution and similarities with Vonage. Of course, each solution has its benefits and drawbacks, and its own features but, whether you are a small business, a startup or a large enterprise, you will find the right choice that empowers your projects.

logo slack

Description

Easily collaborate and organize your team's work with Slack; share information and organize your projects.

Slack compared to Vonage

Slack has better positive reviews compared to Vonage: 95 vs 75

Slack is better at customer service than Vonage: 4.5 vs 3.7

Slack is easy to use compared to Vonage: 4.5 vs 4.1

Slack pricing plans are more competitive than Vonage: 4.6 vs 3.8

Slack has more functions than Vonage: 78 vs 52

Slack: Pros & Cons

Accessible anywhere: This software allows employees to connect from many different devices
Customized channels: The tool offers the ability to create public, private, shared or multi-space chat channels
Real-time collaboration: The Slack communication solution is perfect for increasing responsiveness
Limited storage: The storage capacity of files is limited
Read notifications: It is impossible to know if your correspondent has read a sent message
Very limited free plan: The trial price plan has limited functionality

Best features

  • - Channels

  • - Direct messaging

  • - File sharing

  • - Integrations

  • - Search and archiving

  • - Notifications and alerts

  • - Threads

  • - Video and voice calls

Slack pricing

Free

Enterprise Grid

Contact sales

Pro

$7 / user / month

Business+

$13 / user / month

Popular

25% off new plan purchases (Save $9,000)
Get deal
logo zoom meetings

Description

Zoom helps you work better as a team by centralizing team chat, telephone, whiteboard and videoconference meetings in one place.

Zoom Meetings compared to Vonage

Zoom Meetings is a better solution based on percentage of positive reviews than Vonage: 96 vs 75

Zoom Meetings is a better solution for customer support than Vonage: 4.5 vs 3.7

Zoom Meetings is easier to set up than Vonage: 4.5 vs 4.1

Zoom Meetings is more suitable for small businesses thanks to its good value for money than Vonage: 4.5 vs 3.8

Zoom Meetings has more options than Vonage: 84 vs 52

Zoom Meetings: Pros & Cons

Easy to use: The platform is easy to use for all users
Number of participants : The Zoom solution can accommodate up to 1,000 people.
Affordable pricing plans: The rates offered are accessible to all, even small businesses.
Internet connection: The tool requires a stable, high-quality Internet connection to be fully useful.
Internet connection: The tool requires a stable, high-quality Internet connection to be fully useful.
Customer support: Customer support can take a long time to respond to requests.

Best features

  • - Virtual meetings

  • - Team chat

  • - Email and calendar

  • - Virtual workspaces

  • - VoIP phone system

  • - Online whiteboard

  • - Conversational intelligence

  • - Software integrations

Zoom Meetings pricing

Basic

Free

Pro

$16 / user / month

Business

$20 / user / month
20% off the annual One Pro plan (Save $252)
Get deal
OpenPhone Logo

Description

OpenPhone is a VoIP phone service tailored for individuals, small businesses, and startups. You can share a phone number like an inbox, making it easy to manage your team communications.

OpenPhone compared to Vonage

OpenPhone has better positive reviews than Vonage: 82 vs 75

OpenPhone is better at customer support than Vonage: 4.3 vs 3.7

OpenPhone is easier to set up than Vonage: 4.4 vs 4.1

OpenPhone is more suitable for small businesses thanks to its good value for money than Vonage: 4.3 vs 3.8

Vonage is better at number of features than OpenPhone: 52 vs 12

OpenPhone: Pros & Cons

Global accessibility: OpenPhone offers unlimited calling and messaging capabilities worldwide
Enhanced collaboration: Multiple users can manage calls and texts from a single phone number
Robust integration: The platform seamlessly integrates with various CRM systems and productivity tools
Limited advanced features: While robust for basic use, OpenPhone may lack some advanced features needed by larger enterprises
Dependence on internet quality: Being an internet-based service, call quality is highly dependent on your internet connection
Learning curve: New users may require time to familiarize themselves with the platform’s features and interface

Best features

  • - Text messaging and MMS

  • - Call recording

  • - Voicemail transcription

  • - Analytics and reporting

  • - Unlimited global calling

  • - Shared phone numbers

  • - Integration capabilities

  • - Automated attendant

OpenPhone pricing

Enterprise

Contact sales

Starter

$19 / user / month

Business

$33 / user / month
20% off your first 12 months (Save $792)
Get deal
logo callhippo

Description

The CallHippo platform offers to facilitate the deployment and optimization of your company’s call system. The solution meets the needs of both the after-sales service and the sales teams. Workflow automation, productivity improvements and a personalized customer experience are just some of the benefits of this SaaS-based software.

CallHippo compared to Vonage

CallHippo has more positive reviews than Vonage: 83 vs 75

CallHippo is better at support than Vonage: 4.5 vs 3.7

CallHippo is easier to use than Vonage: 4.5 vs 4.1

CallHippo is more suitable for small businesses thanks to its good value for money than Vonage: 4.1 vs 3.8

Vonage is better at number of features than CallHippo: 52 vs 48

CallHippo: Pros & Cons

Features: Worldwide calling, SMS, monitoring, time zone display, etc. This phone system offers many services to companies
Simplicity: The tool is easy to use
Customer service: The support is attentive and available
Bugs: Users have reported some technical problems during calls
Interface: The UX design could be improved
Connection: It is necessary to have a good internet connection

Best features

  • - Preserve your brand image

  • - Benefit from relevant features

  • - Improve your conversion rate

  • - Automate your workflow

  • - Deliver a quality customer experience

  • - Real-time call analytics

  • - Interactive Voice Response (IVR) system

  • - Call recording and transcription

CallHippo pricing

Basic

Free

Bronze

$20 / user / month

Silver

$30 / user / month

Platinum

$50 / user / month
50% off for 1 year (Save $360)
Get deal
logo freshcaller

Description

A simple solution to manage all your telephony needs: call center, customer support, sales, daily calls, etc.

Freshcaller compared to Vonage

Vonage has better positive reviews compared to Freshcaller: 75 vs 74

Freshcaller is better at customer service than Vonage: 3.8 vs 3.7

Vonage is easier to use than Freshcaller: 4.1 vs 3.9

Freshcaller has more functions than Vonage: 63 vs 52

Freshcaller: Pros & Cons

Ease of use: Freshcaller offers a user-friendly interface, making it easy for businesses to set up and manage their call center operations.
Integration capabilities: Freshcaller integrates well with other Freshworks products and third-party applications, enhancing overall workflow and productivity.
Scalability: The platform is scalable, allowing businesses to expand their call center operations as their needs grow.
Limited advanced features: Some advanced call center features might be lacking, which could be a limitation for businesses with complex requirements.
Pricing structure: Depending on the required features, pricing can vary, and some businesses may find it less cost-effective compared to other solutions.
Learning curve: While the interface is user-friendly, there might still be a learning curve for new users, especially those new to call center software.

Best features

  • - Simplified number management

  • - Set up and management of call centers

  • - Performance monitoring & reporting

  • - Collaboration & productivity

  • - Interactive Voice Response (IVR) system

  • - Advanced call analytics

  • - Call routing and queuing

  • - Multi-level permissions

Freshcaller pricing

Free

Growth

$16 / user / month

Pro

$42 / user / month

Enterprise

$75 / user / month
90% off the Pro plan for 1 year (Save $100,000)
Get deal
Secret.

Go Premium

Get access to all our 363+ Premium deals for only $149/year.

logo yodel

Description

Smarter, simpler, and more efficient handling of your important business communications for you and your team

Yodel compared to Vonage

Yodel is a better solution based on percentage of positive reviews than Vonage: 88 vs 75

Yodel is a better solution for customer support than Vonage: 4.5 vs 3.7

Vonage is easier to set up than Yodel: 4.1 vs 4.0

Yodel is more suitable for small businesses thanks to its good value for money than Vonage: 4.2 vs 3.8

Vonage has more functions than Yodel: 52 vs 47

Yodel: Pros & Cons

Integration versatility: Yodel integrates with popular business tools, aiding seamless communication across platforms and enhancing workflow efficiency
Enhanced accessibility: Yodel's virtual phone system facilitates remote work by enabling calls from anywhere, ensuring uninterrupted connectivity and accessibility
Efficient call handling: Yodel streamlines call management with features like call routing, voicemail, and call analytics, enhancing customer interactions and response times
Subscription costs: Yodel's pricing plans could vary, requiring careful consideration to align with budget constraints and feature needs
Learning curve: Users may require time to adapt to Yodel's features, potentially affecting swift integration into existing communication strategies
Feature complexity: Advanced features might be intricate, necessitating training for optimal utilization, especially for small teams or individuals

Best features

  • - Tags

  • - Integrations

  • - Conversational IVR

  • - Smart search

  • - Multi-language support

  • - Cross-Device

  • - Call recording

  • - Real-time analytics

Yodel pricing

Premium

$25 / user / month

Premium Plus

$35 / user / month
50% off for 5 months (Save $87)
Get deal
logo snapcall

Description

SnapCall allows your users to call you directly from your app or website. Receive these calls directly on your phone; being in touch with a customer service has never been so easy and fast.

SnapCall compared to Vonage

SnapCall has better positive reviews than Vonage: 100 vs 75

SnapCall is better at customer support than Vonage: 5.0 vs 3.7

SnapCall is better at ease to use than Vonage: 4.5 vs 4.1

SnapCall is better at value for money than Vonage: 4.8 vs 3.8

Vonage is more versatile than SnapCall: 52 vs 29

SnapCall: Pros & Cons

Cost-effective solution: Snapcall offers affordable pricing plans for startups on a tight budget
Seamless integration: Snapcall easily integrates with existing CRM and customer support systems
High-quality customer experience: Snapcall provides crystal clear voice calls, enhancing customer satisfaction and engagement
Limited features: Snapcall may not offer all the advanced features that other similar software have
Dependence on internet connection: Snapcall requires a stable internet connection for smooth functionality, which can be a disadvantage in areas with poor connectivity
Steep learning curve: It can take some time to fully understand and utilize Snapcall's functionalities

Best features

  • - Record calls

  • - Access data analysis

  • - Give access to calls from your website or app

  • - Implement smart call buttons

  • - Offer targeted voice assistance

  • - Get all the information you need for your call

6 months free on Growth plan (Save $532)
Get deal
logo mux

Description

With Mux, your developers are able to design high-quality video experiences. With a single API call, they can integrate on-demand video or live broadcasts into any channel, site, or application. This makes Mux the ideal tool to centralize and optimize the creation and delivery of video files.

Mux compared to Vonage

Mux is a better solution based on percentage of positive reviews than Vonage: 85 vs 75

Mux is a better solution for customer support than Vonage: 4.6 vs 3.7

Mux is better at ease to use than Vonage: 4.5 vs 4.1

Mux is better at value for money than Vonage: 4.4 vs 3.8

Mux: Pros & Cons

Ease of use: This video analytics software is easy to use and the documentation is practical
Support: The design team is attentive to your needs
Quality of service: The video broadcasting is of good quality with a good resolution and a great fluidity. The data is protected and it is possible to analyze it.
Connection: A stable internet connection is required
Pricing: Depending on the company’s needs, the cost can be high
Customization: Some users would like more features in this area

Best features

  • - Maximize video quality with Mux

  • - Stream with confidence using Mux's automatic CDN switching

  • - Get insights to improve your videos with Mux

  • - Deliver the highest quality video to your audience

  • - Enjoy the convenience of a scalable API

Mux pricing

Startup

Free

Media

Contact sales

Pro

$199 / month
$500 credits on Mux (Save $500)
Get deal
Google Voice Logo

Description

Google Voice brings the value of a unified communication platform, offering features such as voicemail transcription, call forwarding, and personalized voicemail greetings. It allows users to consolidate their various phone numbers, manage calls and messages from different devices, and enjoy a seamless communication experience across multiple platforms. With its integration with other Google services, Google Voice adds convenience and efficiency to personal and business communications.

Google Voice compared to Vonage

Google Voice is a better solution based on percentage of positive reviews than Vonage: 92 vs 75

Google Voice is a better solution for customer support than Vonage: 4.2 vs 3.7

Google Voice is easier to set up than Vonage: 4.6 vs 4.1

Google Voice is more suitable for small businesses thanks to its good value for money than Vonage: 4.7 vs 3.8

Vonage has more functions than Google Voice: 52 vs 8

Google Voice: Pros & Cons

Cost-effective communication: Google Voice provides free or low-cost calling and messaging options for entrepreneurs on a budget
Professional image: Entrepreneurs can use a dedicated business phone number through Google Voice, creating a more professional appearance
Flexibility and mobility: Google Voice allows entrepreneurs to make and receive calls from any device, providing flexibility and mobility.
Poor call quality: Users have reported issues with call quality on Google Voice, affecting communication
Limited call recording: Google Voice has limited call recording features, which may be important for business purposes
Limited international calling: Google Voice may have restrictions on international calling, limiting business opportunities.

Best features

  • - International calling

  • - Spam filtering

  • - Text messaging

  • - Call forwarding

  • - Integrations

  • - Personalized greetings

  • - Unified number

  • - Voicemail transcription

There is no deal for this product
View product details
logo ringcentral mvp

Description

RingCentral MVP (Message Video Phone) brings value to businesses by providing a unified communication platform that allows users to easily collaborate with colleagues and clients through messaging, video conferencing, and phone calls, all from a single app.

RingCentral MVP compared to Vonage

RingCentral MVP has better positive reviews than Vonage: 80 vs 75

RingCentral MVP is better at customer support than Vonage: 4.0 vs 3.7

Vonage's user interface is more convenient than RingCentral MVP: 4.1 vs 4.0

RingCentral MVP pricing plans are more competitive than Vonage: 4.0 vs 3.8

RingCentral MVP has more options than Vonage: 79 vs 52

RingCentral MVP: Pros & Cons

Software integrations: The solution offers over 2,000 integrations with third-party tools
HD video conferencing: HD video conferencing for up to 200 participants
International solution: Ringcentral MVP supports business telephone numbers in over 100 countries
Entry-level plan: The least expensive plan is limited to 20 user accounts
Tool configuration: Configuration of the solution is long and tedious
Reporting features: Reporting is not up to scratch and may not be accurate

Best features

  • - Communication hub

  • - Mobile access

  • - Advanced analytics

  • - VoIP connection

  • - Employee directory

  • - Ring groups

  • - Call tracking metrics

  • - Flexible integrations

  • - Reliability and security

There is no deal for this product
View product details
logo goto connect

Description

GoTo Connect is an all-in-one cloud-based communication system that provides value by offering business owners a flexible, scalable and cost-effective solution for managing their communication needs.

GoTo Connect compared to Vonage

GoTo Connect is a better solution based on percentage of positive reviews than Vonage: 91 vs 75

GoTo Connect is a better solution for customer support than Vonage: 4.5 vs 3.7

GoTo Connect's user interface is more convenient than Vonage: 4.5 vs 4.1

GoTo Connect pricing plans are more competitive than Vonage: 4.5 vs 3.8

GoTo Connect has more functions than Vonage: 98 vs 52

GoTo Connect: Pros & Cons

Unified communication solution: GoTo Connect combines voice, video, and messaging into a single platform for simplified communication and collaboration
Integration capabilities: GoTo Connect integrates with other SaaS tools and applications, such as CRM systems or help desk software, for enhanced productivity and efficiency
Scalability and flexibility: The platform is designed to be scalable and adaptable to businesses of different sizes and needs
Reliability and technical issues: Some users have reported occasional reliability or technical issues with the platform, such as dropped calls or audio/video quality problems
Learning curve: The wide range of features and capabilities provided may require users to invest time in learning how to use the solution
Pricing: The pricing structure of GoTo Connect may prove expensive for smaller organizations and startups with limited budgets

Best features

  • - Unified communications

  • - Employee directory

  • - Queue management

  • - Automated routing

  • - Work from anywhere

  • - Seamless collaboration

  • - Efficient decision-making

  • - Customizable to fit your needs

There is no deal for this product
View product details
logo dialpad

Description

Dialpad for Startups provides qualified startups with 10 free, lifelong seats of Dialpad Talk (business phone lines) and UberConference (video conferencing).

Dialpad compared to Vonage

Dialpad has more positive reviews than Vonage: 87 vs 75

Dialpad is better at support than Vonage: 4.5 vs 3.7

Dialpad is easier to use than Vonage: 4.5 vs 4.1

Dialpad is more suitable for small businesses thanks to its good value for money than Vonage: 4.3 vs 3.8

Dialpad is more versatile than Vonage: 82 vs 52

Dialpad: Pros & Cons

Cloud-based communication: Dialpad offers voice, video, and messaging capabilities from anywhere with an internet connection
Integration with SaaS tools: Dialpad integrates with popular software tools such as G Suite, Office 365, and CRM systems
AI-powered features: The software incorporates AI capabilities, offering features like automated transcription, real-time sentiment analysis, and voice recognition
Limited international calling options: Some users have reported limitations in international calling options, with certain countries or regions being restricted or having higher costs
Reliance on internet connectivity: The cloud-based platform relies on a stable internet connection
Advanced features may require additional licenses: Dialpad’s advanced functionalities require additional licenses or additional add-ons, leading to additional costs

Best features

  • - Virtual phone systems

  • - Affordable pricing

  • - International calling

  • - Seamless communication

  • - Customizable call routing

  • - AI-powered transcription

  • - Integrations with popular CRMs

  • - Reliable and secure

Dialpad pricing

Enterprise

Contact sales

Standard

$23 / user / month

Pro

$35 / user / month
There is no deal for this product
View product details
logo aircall

Description

Aircall is a cloud technology solution that can be deployed quickly and easily. It allows you to significantly improve the performance of your sales and support teams.

Aircall compared to Vonage

Aircall has better positive reviews compared to Vonage: 85 vs 75

Aircall is better at customer service than Vonage: 4.2 vs 3.7

Aircall is easier to use than Vonage: 4.5 vs 4.1

Aircall is more suitable for small businesses thanks to its good value for money than Vonage: 4.0 vs 3.8

Aircall has more features than Vonage: 98 vs 52

Aircall: Pros & Cons

Numerous integrations: Aircall connects to many third party applications
Accessible and ergonomic: Simple to use and set up
Real-time call tracking: Call tracking with live stream
Price a little high: Monthly pricing is higher than some competitors
No unified communication channels: Does not include a video conferencing solution
Lack of collaborative tools: No team messaging

Best features

  • - Deliver excellent customer service

  • - Analyze performance in detail

  • - Improve collaboration and teamwork

  • - Boost sales efficiency

  • - Deploy agents quickly

  • - Streamline your workflows

  • - Optimize your performance

  • - Enhance caller experience with customizable greetings

Aircall pricing

Custom

Contact sales

Essentials

$40 / user / month

Professional

$70 / user / month
There is no deal for this product
View product details
Grasshopper Logo

Description

Grasshopper brings value to entrepreneurs by providing them with a marketplace for SaaS deals, access to SaaS experts, unique content, and a global network of like-minded entrepreneurs. It helps startups kickstart their businesses, grow more, and spend less by offering them the tools and resources they need to find profitable business models and keep costs low.

Grasshopper compared to Vonage

Grasshopper is a better solution based on percentage of positive reviews than Vonage: 86 vs 75

Grasshopper is a better solution for customer support than Vonage: 4.4 vs 3.7

Grasshopper's user interface is more convenient than Vonage: 4.4 vs 4.1

Grasshopper pricing plans are more competitive than Vonage: 4.4 vs 3.8

Vonage has more options than Grasshopper: 52 vs 24

Grasshopper: Pros & Cons

Cost-effective communication: Grasshopper allows you to have a professional business phone number at a fraction of the cost
Scalability and mobility: Grasshopper lets you add or remove users easily, making it suitable for both solo entrepreneurs and growing teams.
Flexible call management: With Grasshopper, you can easily forward, route, and manage calls, providing flexibility for your business
Limited functionality: Grasshopper may not have all the features and tools that a young entrepreneur needs
Higher cost: The pricing plans of Grasshopper may be expensive for a young entrepreneur on a tight budget
Lack of scalability: Grasshopper may not be able to handle the growth and increasing demands of a growing business.

Best features

  • - Call Forwarding Magic

  • - PowerConnect

  • - Voicemail Transcription

  • - Vanity Numbers

  • - Business Texting

There is no deal for this product
View product details
Textedly Logo

Description

Textedly is a leading platform in the realm of SMS marketing and text message services, designed to empower businesses of all sizes to communicate effectively with their audience. With its user-friendly interface, Textedly offers a suite of powerful tools that enable organizations to launch targeted campaigns, send mass texts, and engage with customers in real-time.

Textedly compared to Vonage

Textedly has more positive reviews than Vonage: 91 vs 75

Textedly is better at support than Vonage: 4.5 vs 3.7

Textedly is easier to use than Vonage: 4.5 vs 4.1

Textedly is more suitable for small businesses thanks to its good value for money than Vonage: 4.6 vs 3.8

Textedly is better at number of features than Vonage: 63 vs 52

Textedly: Pros & Cons

Affordable pricing: Textedly offers cost-effective plans that fit the budget of young entrepreneurs
Easy integration: Textedly seamlessly integrates with other tools, making it simple to incorporate into your existing workflow.
Efficient SMS marketing: Textedly allows you to reach your target audience quickly and effectively
Targeted for SMS marketing: It may not offer a wide range of features for other communication channels
Pricing structure: The pricing plans might not be suitable for young entrepreneurs on a tight budget.
Limited integrations: Textedly may have limitations in integrating with other essential business tools

Best features

  • - Automated drip campaigns

  • - Advanced analytics and reporting

  • - SMS marketing made easy

  • - Two-way communication

  • - Customizable templates for quick campaigns

There is no deal for this product
View product details
logo twilio

Description

Twilio makes it easier for you to communicate with your customers, no matter which channel they use. You get unified data and communications at all levels of your business: marketing, sales, customer service.

Twilio compared to Vonage

Twilio has more positive reviews than Vonage: 93 vs 75

Twilio is better at support than Vonage: 4.0 vs 3.7

Vonage is easy to use compared to Twilio: 4.1 vs 4.0

Twilio pricing plans are more competitive than Vonage: 4.3 vs 3.8

Twilio has more functions than Vonage: 83 vs 52

What's the difference between Twilio and Vonage?

When comparing Vonage and Twilio, it's essential to recognize the distinct features and offerings that set these communication platforms apart. One of the primary differences lies in their core focus and product suites.Vonage primarily focuses on providing a comprehensive suite of communication tools, including...

Twilio: Pros & Cons

Rapid development: The platform offers a powerful API, compatible with many languages for efficient development
High availability of service: The SLA reaches 99.95% availability
Relevant integrations: Twilio has numerous integrations with third-party productivity applications
Data analysis: SMS sending tool lacks omnichannel analytics capabilities
Expertise needed: To take full advantage of personalization, coding skills are needed
Customer support: Service is only available via email

Best features

  • - SMS, Whatsapp & Chats

  • - Calls

  • - IoT

  • - Emailing

There is no deal for this product
View product details
8x8 Contact Center Logo

Description

8x8 brings value by providing market-leading cloud communication and collaboration solutions. With their robust suite of products, businesses can streamline their communication processes, enhance productivity, and improve customer experience. Their innovative technology and reliable infrastructure enable organizations to connect seamlessly across various channels, including voice, video, chat, and contact centers. Additionally, 8x8 offers advanced analytics and reporting capabilities, empowering businesses to make data-driven decisions and optimize their operations.

8x8 compared to Vonage

Vonage has better positive reviews than 8x8: 75 vs 71

Vonage is better at customer support than 8x8: 3.7 vs 3.5

8x8 is better at ease to use than Vonage: 4.2 vs 4.1

8x8 is better at value for money than Vonage: 4.0 vs 3.8

Vonage is better at number of features than 8x8: 52 vs 38

8x8: Pros & Cons

Cost-effective solution: 8x8 offers affordable pricing options for young entrepreneurs to keep their expenses low
Seamless communication: With 8x8's unified communications platform, entrepreneurs can easily connect and collaborate with their team members
Scalability and flexibility: 8x8 allows entrepreneurs to scale their communication needs as their business grows, without any disruptions.
Limited Integration Options: 8x8 may have limited compatibility with other software and tools, limiting your workflow efficiency
Pricing Structure: The pricing plans offered by 8x8 may not be affordable for young entrepreneurs on a tight budget
Learning Curve: The complexity of 8x8's features and setup may require a significant amount of time and effort to learn and adapt to.

Best features

  • - Seamless Communication

  • - Flexibility at Your Fingertips

  • - Cost Savings Superpower

  • - Business Continuity

  • - Time-Saving Automation

There is no deal for this product
View product details
3CX Logo

Description

3CX is a powerful communication solution that brings value to businesses by providing a flexible and cost-effective alternative to traditional phone systems. With its all-in-one platform, businesses can streamline their communication channels, improve customer service, increase productivity, and reduce costs. 3CX offers features like video conferencing, chat, call center functionality, CRM integration, and mobile apps, making it a comprehensive solution for modern business communication needs.

3cx compared to Vonage

3cx has better positive reviews than Vonage: 90 vs 75

3cx is better at customer support than Vonage: 4.5 vs 3.7

3cx's user interface is more convenient than Vonage: 4.5 vs 4.1

3cx pricing plans are more competitive than Vonage: 4.4 vs 3.8

3cx has more options than Vonage: 110 vs 52

3cx: Pros & Cons

Cost-effective communication: 3CX provides affordable and reliable communication solutions for startups
Scalability: With 3CX, your business can easily scale up or down without additional costs
Unified communications: Enjoy the convenience of having all your communication tools in one platform with 3CX.
Limited integrations: 3CX may not integrate with all the tools and software you need
Higher cost: The pricing structure of 3CX may not be affordable for young entrepreneurs with limited budgets.
Steep learning curve: It can take time to become proficient in using the features of 3CX

Best features

  • - Flexible Communication Options

  • - Cost Effective Solution

  • - Easy Integration

  • - Powerful Collaboration Tools

  • - Top-notch Security

There is no deal for this product
View product details
logo cloudtalk

Description

CloudTalk is a smart cloud-based contact center solution. With CloudTalk, you can deliver exceptional customer support to your clients.

CloudTalk compared to Vonage

CloudTalk has better positive reviews compared to Vonage: 95 vs 75

CloudTalk is better at customer service than Vonage: 4.8 vs 3.7

CloudTalk is easier to use than Vonage: 4.8 vs 4.1

CloudTalk is more suitable for small businesses thanks to its good value for money than Vonage: 4.3 vs 3.8

CloudTalk has more functions than Vonage: 88 vs 52

CloudTalk: Pros & Cons

Advanced call management features: CloudTalk offers advanced call management features such as call routing, IVR (Interactive Voice Response), call queuing, and call recording
Integration capabilities: CloudTalk integrates with popular CRMs and help desk software for seamless data synchronization and enhanced customer interactions
Cloud-based call center solution: CloudTalk provides you with the flexibility to handle inbound and outbound calls from anywhere with an internet connection
Learning curve for setup and configuration: Setup and configuration of the software may require some technical expertise
Pricing structure: CloudTalk’s pricing plans may not be suitable for all businesses, especially smaller businesses with limited resources
Occasional call quality issues: Some users have reported occasional call quality issues with the platform, such as dropped calls or audio disruptions

Best features

  • - Interactive voice response

  • - Call recording

  • - Multiple communication channels

  • - Cloud-based phone system

  • - Real-time analytics

  • - Integrations

  • - Customizable call flows

  • - Team collaboration

CloudTalk pricing

Custom

Contact sales

Starter

$25 / user / month

Essential

$30 / user / month

Expert

$50 / user / month
There is no deal for this product
View product details
nextiva logo

Description

Nextiva is a cloud-based communication platform that offers Voice over Internet Protocol (VoIP) services, Customer Relationship Management (CRM), live chat, surveys, analytics, and automation tools. It's designed to improve business communication, increase customer satisfaction, and streamline team collaboration. Ideal for businesses of all sizes, it enables seamless communication across multiple channels and devices.

Nextiva compared to Vonage

Vonage has more positive reviews than Nextiva: 75 vs 74

Nextiva is better at support than Vonage: 4.0 vs 3.7

Vonage is easier to use than Nextiva: 4.1 vs 4.0

Nextiva is more suitable for small businesses thanks to its good value for money than Vonage: 3.9 vs 3.8

Nextiva is more versatile than Vonage: 104 vs 52

Nextiva: Pros & Cons

Ease of Use: Nextiva is known for its user-friendly interface, making it easy for businesses to implement and for employees to use
Scalability: The software is highly scalable, allowing businesses to easily add or remove users as needed, making it a great fit for growing companies
Advanced Features: Nextiva offers a wide range of advanced features such as call recording, voicemail to email, and advanced call routing, enhancing business communication capabilities.
Limited Customization: Nextiva does not offer extensive customization options, which can limit its functionality for businesses with specific needs
High Learning Curve: The software can be complex and difficult to understand for beginners, requiring a significant amount of time to learn
Expensive Pricing: Compared to other VOIP services, Nextiva is relatively expensive, which could be a barrier for small businesses or startups.

Best features

  • - Cloud-based system

  • - Scalability

  • - Unified Communications

  • - Mobile Application

  • - Customer Support

There is no deal for this product
View product details
acefone logo

Description

Acefone is a cloud-based communication software that offers VoIP services for businesses. It provides features like virtual phone numbers, toll-free numbers, and cloud PBX. The software allows for easy integration with CRM systems, enhancing customer service and team collaboration. It also supports call analytics, call recording, and IVR system. Acefone aims to streamline business communication and improve productivity.

Acefone compared to Vonage

Acefone is a better solution based on percentage of positive reviews than Vonage: 97 vs 75

Acefone is a better solution for customer support than Vonage: 5.0 vs 3.7

Acefone's user interface is more convenient than Vonage: 4.5 vs 4.1

Acefone pricing plans are more competitive than Vonage: 4.7 vs 3.8

Acefone has more functions than Vonage: 91 vs 52

Acefone: Pros & Cons

Cost-Effective: Acefone is a cloud-based phone system which eliminates the need for expensive hardware or software, making it a cost-effective solution for businesses
Scalability: This software allows businesses to easily scale up or down based on their needs, offering flexibility and efficiency
Advanced Features: Acefone provides a range of advanced features such as call recording, call forwarding, voicemail to email, and more, enhancing communication capabilities within a business.
Limited Integrations: Acefone does not support integration with a wide range of third-party applications, limiting its functionality in diverse business environments
Pricing Transparency: The pricing structure and additional costs are not clearly defined on their website, which can lead to unexpected expenses
Customer Support: Some users have reported issues with their customer service, including slow response times and lack of resolution.

Best features

  • - Cloud-Based Communication

  • - Hosted PBX and Freephone Numbers

  • - Advanced Features

  • - CRM Integration

  • - Scalability

There is no deal for this product
View product details
freshdesk contact center logo

Description

Freshdesk Contact Center is a cloud-based customer support software that offers omnichannel capabilities. It allows businesses to communicate with customers across multiple channels including email, phone, social media, and live chat. With features like automated routing, AI-powered chatbots, and real-time analytics, it helps streamline customer service operations and enhance customer experience.

Freshdesk contact center compared to Vonage

Vonage has better positive reviews than Freshdesk contact center: 75 vs 69

Vonage is better at customer support than Freshdesk contact center: 3.7 vs 3.5

Vonage is better at ease to use than Freshdesk contact center: 4.1 vs 4.0

Freshdesk contact center has more options than Vonage: 64 vs 52

Freshdesk contact center: Pros & Cons

Ease of use: Freshdesk Contact Center is designed with a user-friendly interface that makes it easy for teams to navigate and use
Scalability: The software can easily be scaled up or down depending on the needs of the business, making it a cost-effective solution for businesses of all sizes
Advanced features: Freshdesk Contact Center comes with a range of advanced features such as omnichannel support, AI-powered automation, and detailed analytics that can help businesses improve their customer service.
Limited Customization: Freshdesk Contact Center does not offer a lot of room for customization, which can be limiting for businesses with specific needs
High Costs: The pricing structure of Freshdesk Contact Center can be quite expensive, especially for small businesses or startups
Complexity: The software has a steep learning curve and can be complex to use, which may require additional training.

Best features

  • - Omnichannel Support

  • - CRM Integration

  • - Analysis and Reports

  • - Multichannel support

  • - Automation

There is no deal for this product
View product details
natterbox logo
CRM

Description

Natterbox is a cloud-based telephony platform that integrates with Salesforce to streamline customer communication. It offers features like call recording, routing, and analytics to improve customer service and sales performance. Its advanced voice technology enables businesses to personalize client interactions, automate administrative tasks, and monitor calls in real-time.

Natterbox compared to Vonage

Natterbox has more positive reviews than Vonage: 82 vs 75

Natterbox is better at support than Vonage: 4.0 vs 3.7

Natterbox is easier to use than Vonage: 4.5 vs 4.1

Natterbox is more suitable for small businesses thanks to its good value for money than Vonage: 4.1 vs 3.8

Natterbox is more versatile than Vonage: 95 vs 52

Natterbox: Pros & Cons

Integration with Salesforce: Natterbox is fully integrated with Salesforce, allowing for seamless data synchronization and management
Enhanced Customer Experience: Natterbox offers features like personalized caller journeys and voice analytics that can significantly improve the customer experience
Increased Productivity: The automation and streamlining of many communication tasks can lead to increased productivity for businesses using Natterbox.
Limited integration options: Natterbox may not integrate seamlessly with all CRM systems, potentially limiting its usefulness for some businesses
Complex setup process: The initial setup and configuration of Natterbox can be complex and time-consuming, which may deter some users
High costs: The pricing for Natterbox can be high compared to other similar software, which could be a significant disadvantage for small businesses or startups with limited budgets.

Best features

  • - Cloud-based Solution

  • - Salesforce Integration

  • - Customizable

  • - Advanced Analytics

  • - High-Quality Vocal Services

There is no deal for this product
View product details