18 Best Alternatives to Zoho Assist in May 2024

Alternatives & Competitors to Zoho Assist

Here are competitors or alternatives to Zoho Assist and other similar Remote Desktop software. You need to consider some important factors when choosing a tool like Zoho Assist for your business: the main features of each solution, ease of use of user interface, pricing or value for money for instance. Each software has its pros and cons so it's up to you to choose the best alternative to Zoho Assist that meets the needs of your small business. To help you compare each app and choose the right solution, we have put together a list of the best competitors of Zoho Assist. Discover sofware like Zoom Meetings, Dell Technologies, Sprinto or ConnectWise Control.

List of Alternatives to Zoho Assist

From Remote Desktop tools, we have selected the best alternatives to Zoho Assist based on reviews for each solution and similarities with Zoho Assist. Of course, each solution has its benefits and drawbacks, and its own features but, whether you are a small business, a startup or a large enterprise, you will find the right choice that empowers your projects.

logo zoom meetings

Description

Zoom helps you work better as a team by centralizing team chat, telephone, whiteboard and videoconference meetings in one place.

Zoom Meetings compared to Zoho Assist

Zoho Assist is more suitable for small businesses thanks to its good value for money than Zoom Meetings: 4.6 vs 4.5

Zoho Assist has more options than Zoom Meetings: 96 vs 84

Zoom Meetings: Pros & Cons

Easy to use: The platform is easy to use for all users
Number of participants : The Zoom solution can accommodate up to 1,000 people.
Affordable pricing plans: The rates offered are accessible to all, even small businesses.
Internet connection: The tool requires a stable, high-quality Internet connection to be fully useful.
Internet connection: The tool requires a stable, high-quality Internet connection to be fully useful.
Customer support: Customer support can take a long time to respond to requests.

Best features

  • - Virtual meetings

  • - Team chat

  • - Email and calendar

  • - Virtual workspaces

  • - VoIP phone system

  • - Online whiteboard

  • - Conversational intelligence

  • - Software integrations

Zoom Meetings pricing

Basic

Free

Pro

$16 / user / month

Business

$20 / user / month
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logo dell technologies

Description

Dell Technologies provides a broad range of IT solutions and services that empower businesses and individuals alike. As a global leader, Dell is dedicated to driving human progress by transforming computing, networking, and data storage.

Dell Technologies compared to Zoho Assist

Zoho Assist has better positive reviews than Dell Technologies: 96 vs 85

Zoho Assist is better at customer support than Dell Technologies: 4.5 vs 3.8

Zoho Assist's user interface is more convenient than Dell Technologies: 4.5 vs 3.5

Zoho Assist pricing plans are more competitive than Dell Technologies: 4.6 vs 4.1

Zoho Assist has more functions than Dell Technologies: 96 vs 58

Dell Technologies: Pros & Cons

Wide range of products and services: Dell offers a comprehensive portfolio of products, including laptops, desktops, servers, storage solutions, and cloud services
Innovation and quality: Dell invests significantly in research and development, ensuring their products are equipped with the latest technologies
Customer support and services: Dell provides robust customer support and professional services, including extensive support options, warranty services, and tailored assistance
Price points: Some of Dell’s products, especially high-end models or enterprise solutions, can be more expensive compared to competitors
Complex product lineup: It can sometimes be overwhelming for customers to navigate and choose the most suitable option from such a wide range of products
Perception of product design: Some users might still perceive Dell’s designs as less innovative or stylish compared to certain competitors

Best features

  • - Cloud services

  • - Advanced computing solutions

  • - Data storage and management

  • - Networking solutions

  • - Cybersecurity solutions

  • - Virtualization technologies

  • - IoT and AI solutions

  • - Professional and support services

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logo sprinto

Description

The Sprinto solution centralizes all your security compliance needs. Any cloud-hosted enterprise can achieve must-have certifications in record time.

Sprinto compared to Zoho Assist

Zoho Assist has more positive reviews than Sprinto: 96 vs 85

Sprinto is easy to use compared to Zoho Assist: 5.0 vs 4.5

Sprinto pricing plans are more competitive than Zoho Assist: 4.8 vs 4.6

Sprinto is better at number of features than Zoho Assist: 100 vs 96

Sprinto: Pros & Cons

Support service: The support team is responsive and knowledgeable
Easy to use: The tool is easy to pick up, despite the existence of a learning curve
Compliance coverage: Numerous standards and certifications ensure international coverage
Resource consumption: The tool’s operation may slow down some other processes
User interface: The platform’s ergonomics could be improved
Missing features: Options for grouped updates in different places are missing

Best features

  • - Numerous integrations

  • - Streamlined reporting

  • - User-friendly interface

  • - Automation features

  • - A solution focused on priorities

  • - Assistance from competent experts

  • - Global compliance coverage

  • - Customizable dashboards

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logo connectwise control

Description

ConnectWise Control provides secure and fast remote access to devices, servers, and endpoints, enabling businesses to provide efficient and reliable customer support and IT assistance from anywhere.

ConnectWise Control compared to Zoho Assist

Zoho Assist has more features than ConnectWise Control: 96 vs 58

ConnectWise Control: Pros & Cons

Collaborative working: The tool offers a wide range of collaboration tools
Data security: ConnectWise benefits from two-factor authentication and AES-256 encryption
Remote assistance: The platform enables remote assistance to be provided to customers
Software integrations: Numerous connections to third-party applications are missing
Mobile version: ConnectWise’s mobile version is slower than the desktop version
Customer support: The platform’s customer service does not live up to users’ expectations

Best features

  • - One-click support

  • - Flexible deployment

  • - Recording

  • - Desktop virtualization

  • - Help desk management

  • - Diagnostics tools

  • - Fast and secure communication

  • - Custom branding

  • - Quick access

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AnyDesk Logo

Description

AnyDesk is a remote desktop software that allows users to connect to and control their computers or servers from anywhere in the world. It provides a fast and secure way to access files, transfer data, and collaborate with others in real-time. With its user-friendly interface and powerful features, AnyDesk brings convenience, productivity, and efficiency to businesses and individuals alike.

AnyDesk compared to Zoho Assist

Zoho Assist has better positive reviews than AnyDesk: 96 vs 94

Zoho Assist is better at customer support than AnyDesk: 4.5 vs 4.3

AnyDesk's user interface is more convenient than Zoho Assist: 4.7 vs 4.5

Zoho Assist pricing plans are more competitive than AnyDesk: 4.6 vs 4.5

Zoho Assist is more versatile than AnyDesk: 96 vs 23

AnyDesk: Pros & Cons

Remote access: AnyDesk allows you to access your computer from anywhere, making remote work a breeze
Fast and reliable: AnyDesk uses advanced technology for low latency and high-quality connection
Secure and private: AnyDesk ensures end-to-end encryption, protecting your data and sensitive information.
Limited features: AnyDesk may lack advanced features that are essential for complex business operations
Limited customer support: AnyDesk may not offer 24/7 customer support, causing potential delays in problem resolution
Security concerns: AnyDesk's remote desktop software may present security risks due to the possibility of unauthorized access.

Best features

  • - Seamless remote collaboration

  • - Lightning-fast performance

  • - Bank-level security

  • - Multi-platform compatibility

  • - Customizable branding

  • - Session recording and playback

  • - File transfer capabilities

  • - Mobile to PC access

AnyDesk pricing

Free

Solo

$15 / month

Standard

$30 / month

Advanced

$80 / month
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ISL Light Logo

Description

ILS Light brings value by providing entrepreneurs with access to a marketplace filled with amazing SaaS deals, unique content, SaaS experts, and a global network of like-minded business owners.

Isl light compared to Zoho Assist

Isl light is a better solution based on percentage of positive reviews than Zoho Assist: 98 vs 96

Isl light has more functions than Zoho Assist: 98 vs 96

Isl light: Pros & Cons

Robust security: Isl Light ensures the safety of your business data with advanced encryption and authentication measures
Cost-effective: Isl Light offers affordable pricing plans, allowing young entrepreneurs to save money on remote access solutions
User-friendly interface: The intuitive design of Isl Light makes it easy for young entrepreneurs to navigate and utilize its features effectively.
Limited features: Isl Light may not offer all the advanced features and functionalities required for a growing business
Costly subscription: The pricing plans of Isl Light could be a burden for a startup with limited budget.
Steep learning curve: It may take some time for a young entrepreneur to fully grasp and utilize Isl Light's capabilities

Best features

  • - Remote Control Anywhere

  • - Collaborate in Real Time

  • - Advanced Security Measures

  • - Lightning-Fast File Transfer

  • - Detailed Reporting and Analytics

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Splashtop Logo

Description

Splashtop Business Access brings remote access and support solutions to businesses, enabling seamless and efficient remote collaboration, access to files and applications, and reliable IT support.

Splashtop business access compared to Zoho Assist

Splashtop business access is a better solution for customer support than Zoho Assist: 4.7 vs 4.5

Splashtop business access is easier to set up than Zoho Assist: 4.8 vs 4.5

Splashtop business access is more suitable for small businesses thanks to its good value for money than Zoho Assist: 4.8 vs 4.6

Zoho Assist has more options than Splashtop business access: 96 vs 39

Splashtop business access: Pros & Cons

Efficient remote access: Splashtop Business Access allows you to work seamlessly from anywhere, increasing productivity
High-performance streaming: Experience smooth and lag-free remote sessions, ensuring a seamless workflow
Cost-effective solution: Splashtop offers affordable pricing plans, allowing young entrepreneurs to save money while accessing a reliable remote access solution.
Limited device compatibility: Splashtop Business Access may not be available on certain devices or operating systems
Lack of advanced features: The software may not provide all the advanced functionality required for specific business needs
Potential for connection issues: There is a possibility of experiencing occasional connectivity problems with Splashtop Business Access.

Best features

  • - Secure and Reliable

  • - Anywhere Access

  • - High-Speed Streaming

  • - File Transfer and Sharing

  • - Cost-Effective Solution

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FixMe.IT Logo

Description

Fixme It brings value to your business by providing reliable and efficient remote desktop support solutions. With Fixme It, you can easily access and control remote desktops, troubleshoot technical issues, and provide instant support to your clients or team members. This powerful software enables seamless collaboration, increases productivity, and saves time and money by eliminating the need for in-person support visits. Simplify your IT support process and improve customer satisfaction with Fixme It.

Fixme it compared to Zoho Assist

Fixme it has more positive reviews than Zoho Assist: 98 vs 96

Zoho Assist is more suitable for small businesses thanks to its good value for money than Fixme it: 4.6 vs 4.5

Fixme it has more features than Zoho Assist: 98 vs 96

Fixme it: Pros & Cons

Wide range of features: With Fixme It, entrepreneurs can access a comprehensive set of tools to help manage their business effectively
Cost-effective solution: Fixme It offers affordable prices, allowing young entrepreneurs to save money on their tech expenses
Expert support: Fixme It provides access to a network of SaaS experts who can offer guidance and advice, supporting entrepreneurs' growth.
Limited features: Fixme It may not have all the features you need for your specific business needs
Inflexible pricing: The pricing structure of Fixme It may not be flexible enough to accommodate your budget
Technical support limitations: The level of technical support provided by Fixme It may not meet your expectations.

Best features

  • - Regulatory compliance

  • - Multiple Features

  • - Data sharing

  • - Multiple monitor control

  • - Remote Connection

There is no deal for this product
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logo allistic

Description

Is your data protected? Allistic helps you analyze and implement protection solutions.

Allistic compared to Zoho Assist

Allistic is better at customer support than Zoho Assist: 4.6 vs 4.5

Zoho Assist is better at ease to use than Allistic: 4.5 vs 4.0

Zoho Assist is better at value for money than Allistic: 4.6 vs 4.4

Allistic: Pros & Cons

Information systems security expertise: Allistic specializes in information systems security governance, providing businesses with expert guidance and solutions.
Comprehensive service offerings: Allistic offers cybersecurity governance, CISO assistance, audits, and pentests to address businesses' security needs.
Customized solutions: Allistic tailors solutions based on each client's unique requirements for effective security strategies.
Limited focus: Allistic primarily focuses on information systems security, which may not meet broader IT consulting needs.
Pricing: Engaging Allistic's services may be costlier compared to more general IT consulting firms, necessitating careful cost-benefit evaluation.
Industry-specific expertise: Businesses in industries requiring wider IT consulting services may need to seek additional support.

Best features

  • - Streamlined workflow

  • - Comprehensive analytics

  • - User-friendly interface

  • - Customizable features

  • - Automation at its best

  • - Data security

  • - Multiple integrations

  • - 24/7 customer support

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ntranet logo

Description

ntranet is a software solution designed for internal business communication and collaboration. It offers features like document management, task tracking, employee directory, and customizable dashboards. It's a secure platform that promotes efficient workflow, knowledge sharing, and team collaboration within an organization. The software can be accessed via desktop or mobile devices, enhancing flexibility and productivity.

Ntranet compared to Zoho Assist

Ntranet has better positive reviews compared to Zoho Assist: 97 vs 96

Ntranet is better at customer service than Zoho Assist: 5.0 vs 4.5

Ntranet is better at number of features than Zoho Assist: 102 vs 96

Ntranet: Pros & Cons

Improved Communication: ntranet software facilitates better internal communication by providing a centralized platform for employees to share and access information
Enhanced Collaboration: The software enables team members to work together on projects, share documents, and provide updates in real time
Increased Efficiency: ntranet streamlines business processes by automating routine tasks, reducing paperwork, and minimizing errors.
Limited Accessibility: ntranet is an intranet-based software, which means it can only be accessed within a specific network, limiting the ability for remote access
High Maintenance Cost: Maintaining an intranet system like ntranet can be expensive as it requires regular updates, security checks, and potential hardware upgrades
Lack of Scalability: As a company grows, the ntranet software may not be able to scale up to meet the increased demands, potentially requiring a complete system overhaul.

Best features

  • - User-Friendly Interface

  • - Document Management

  • - Project Management Tools

  • - Integration Capabilities

  • - Robust Security Measures

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neocertified logo

Description

NeoCertified is a secure email service that offers encrypted email solutions for businesses and individuals. It provides end-to-end encryption, ensuring the security of sensitive information during transmission. Features include secure file sharing, large file sending, and receipt confirmation. It complies with various privacy regulations, making it suitable for industries such as healthcare, finance, and legal. NeoCertified also offers a mobile app for secure communication on-the-go.

Neocertified compared to Zoho Assist

Neocertified has better positive reviews than Zoho Assist: 100 vs 96

Neocertified is better at customer support than Zoho Assist: 5.0 vs 4.5

Neocertified is better at ease to use than Zoho Assist: 5.0 vs 4.5

Neocertified is better at value for money than Zoho Assist: 4.9 vs 4.6

Zoho Assist is more versatile than Neocertified: 96 vs 14

Neocertified: Pros & Cons

Secure Communication: NeoCertified provides a secure email system that ensures all your sensitive information is encrypted and safe from unauthorized access
Compliance with Regulations: The software is compliant with various industry regulations such as HIPAA, FINRA, and more, making it suitable for businesses in regulated industries
Ease of Use: NeoCertified has an intuitive interface and it can be easily integrated with popular email platforms like Outlook and Gmail, making it user-friendly.
Limited Free Trial: NeoCertified offers a free trial but it is limited to only 7 days, which may not be enough time for some users to fully evaluate the software
User Interface: Some users have reported that the user interface is not very intuitive and can be difficult to navigate
Customer Support: While NeoCertified does offer customer support, some users have reported slow response times and lack of helpfulness from the support team.

Best features

  • - End-to-End Encryption

  • - User-friendly Interface

  • - Large File Transfer

  • - Compliance with Regulations

  • - 24/7 Customer Support

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teamviewer meeting logo

Description

TeamViewer Meeting is a communication software that enables online meetings, video conferencing, and remote support. It offers features such as screen sharing, recording, and chat functionality. Its secure, user-friendly platform is perfect for collaboration with colleagues or clients from anywhere in the world. It's compatible with multiple devices and operating systems.

Teamviewer meeting compared to Zoho Assist

Zoho Assist has more positive reviews than Teamviewer meeting: 96 vs 89

Zoho Assist is more suitable for small businesses thanks to its good value for money than Teamviewer meeting: 4.6 vs 4.5

Zoho Assist has more functions than Teamviewer meeting: 96 vs 31

Teamviewer meeting: Pros & Cons

Ease of Use: TeamViewer Meeting has a user-friendly interface that makes it easy for users to navigate and operate
High Quality Video and Audio: The software provides high definition video and clear audio which enhances the communication experience
Cross-Platform Compatibility: TeamViewer Meeting can be used on various platforms including Windows, Mac, Linux, Android, and iOS, making it accessible to a wide range of users.
Limited Free Version: The free version of TeamViewer Meeting has limited features, and to access all the features, you need to purchase the premium version
Performance Issues: Some users have reported performance issues such as lagging or freezing during meetings, which can disrupt communication
Complicated Interface: The user interface of TeamViewer Meeting can be complicated for new users, making it difficult to navigate and use the software effectively.

Best features

  • - Remote Conferencing Capability

  • - Screen Sharing and Recording

  • - Whiteboard and Instant Chat

  • - High-Quality Audio and Video Transmission

  • - Robust Security Measures

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syxsense logo

Description

Syxsense is a cloud-based IT management and MSP software that allows businesses to view and manage all their IT assets from a single dashboard. It offers features like patch management, remote desktop, software distribution, and vulnerability scanning. It also provides real-time alerts for any changes or threats, ensuring the security and efficiency of your IT infrastructure.

Syxsense compared to Zoho Assist

Zoho Assist is a better solution based on percentage of positive reviews than Syxsense: 96 vs 95

Syxsense has more functions than Zoho Assist: 127 vs 96

Syxsense: Pros & Cons

Real-time visibility: Syxsense provides real-time visibility into the IT environment, allowing for immediate identification and resolution of issues
Cloud-based solution: Being a cloud-based solution, Syxsense allows for remote management of devices, eliminating the need for physical presence or complex VPN setups
Patch management: Syxsense offers comprehensive patch management capabilities, ensuring that all devices are up-to-date and secure from vulnerabilities.
Limited third-party integrations: Syxsense may not integrate well with some third-party applications, limiting its functionality
Complex interface: Some users have reported that the user interface is not very intuitive and can be difficult to navigate
High costs: The pricing of Syxsense is considered high compared to other similar software in the market.

Best features

  • - Cloud-Based IT Management

  • - Endpoint Management and Security Vulnerability Scanning

  • - Automated Patch Management

  • - Remote Desktop Sharing and IT Asset Management

  • - Powerful Automation Capabilities

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alloy navigator logo

Description

Alloy Navigator is an all-inclusive IT Service Management solution that provides powerful tools for IT operations, including Incident and Problem Management, Asset Management, Change Management, and Knowledge Management. It offers a comprehensive view of your IT infrastructure, enhancing IT service delivery and reducing costs. Its robust features help businesses manage and optimize their IT resources effectively.

Alloy navigator compared to Zoho Assist

Alloy navigator is a better solution based on percentage of positive reviews than Zoho Assist: 100 vs 96

Zoho Assist is easier to set up than Alloy navigator: 4.5 vs 4.0

Zoho Assist is more suitable for small businesses thanks to its good value for money than Alloy navigator: 4.6 vs 4.5

Alloy navigator is more versatile than Zoho Assist: 156 vs 96

Alloy navigator: Pros & Cons

Comprehensive IT Asset Management: Alloy Navigator offers a complete solution for managing the entire lifecycle of hardware and software assets
Robust Workflow Automation: The software provides powerful automation tools that streamline IT operations, reducing manual work and increasing efficiency
Detailed Reporting and Analysis: Alloy Navigator provides in-depth insights into IT infrastructure with customizable reports and dashboards, aiding in data-driven decision making.
Complex setup process: Alloy Navigator can be quite complex to set up and may require technical expertise
Limited customization: Although the software offers some customization options, they are limited and may not meet the specific needs of all businesses
High cost: Alloy Navigator is relatively expensive compared to other similar software, which may be a barrier for small businesses or startups.

Best features

  • - Comprehensive IT Service Management

  • - Robust Ticketing System

  • - Detailed Asset Management

  • - Network Inventory Capabilities

  • - Flexible Workflow Process Automation

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vmware cloud director availability logo

Description

VMware Cloud Director Availability is a disaster recovery and migration solution designed for VMware Cloud Providers. It offers simplified onboarding, failover, and failback capabilities for disaster recovery. It also enables workload migration from customer's sites to the provider's cloud, ensuring business continuity and workload mobility.

Vmware cloud director availability compared to Zoho Assist

Vmware cloud director availability is a better solution based on percentage of positive reviews than Zoho Assist: 100 vs 96

Zoho Assist is better at number of features than Vmware cloud director availability: 96 vs 61

Vmware cloud director availability: Pros & Cons

Simplified Disaster Recovery: VMware Cloud Director Availability provides a simple and secure solution for disaster recovery, reducing the risk of data loss and minimizing downtime
Scalability: The software allows businesses to easily scale their operations up or down depending on their needs, providing flexibility and efficiency
Cost-Effective: VMware Cloud Director Availability eliminates the need for a secondary disaster recovery site, reducing infrastructure and management costs.
Complex setup process: VMware Cloud Director Availability can be complex and time-consuming to set up, especially for those without extensive technical knowledge
High costs: The software can be quite expensive, making it less accessible for smaller businesses or those with tight budgets
Limited compatibility: VMware Cloud Director Availability may not be compatible with all systems or software, which could limit its functionality and usability.

Best features

  • - Disaster Recovery

  • - Simplified Onboarding

  • - Scalability

  • - Multi-tenant

  • - Interoperability

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gat labs logo

Description

GAT Labs is a comprehensive security and data management suite for Google Workspace. It offers tools for auditing, reporting, and managing data across all Google services, including Gmail, Drive, and Classroom. Features include user activity tracking, email content scanning, file access control, and data loss prevention. It's designed to help administrators maintain security, compliance, and productivity within their Google Workspace environment.

Gat labs compared to Zoho Assist

Gat labs is a better solution based on percentage of positive reviews than Zoho Assist: 100 vs 96

Gat labs is a better solution for customer support than Zoho Assist: 5.0 vs 4.5

Gat labs pricing plans are more competitive than Zoho Assist: 4.7 vs 4.6

Zoho Assist has more functions than Gat labs: 96 vs 42

Gat labs: Pros & Cons

Comprehensive Security: GAT Labs provides robust security features, ensuring data protection and compliance with industry standards
Detailed Analytics: The software offers in-depth analytics and reporting capabilities, allowing users to gain valuable insights into their operations
User-friendly Interface: GAT Labs is designed with a user-friendly interface, making it easy for users of all technical levels to navigate and utilize its features.
Limited to Google Workspace: GAT Labs is specifically designed for Google Workspace, which means it may not be suitable for organizations using other platforms or a mix of different platforms
Complexity: Despite its intuitive interface, the tool's wide range of features and capabilities can be overwhelming for some users, especially those without a strong technical background
Potential for privacy concerns: While GAT Labs provides robust data security features, its ability to monitor user activity and access to files could potentially raise privacy concerns among users.

Best features

  • - Comprehensive Reporting

  • - Advanced Security

  • - User Management

  • - Data Protection

  • - Efficiency and Automation

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logo s1 technology

Description

S1 Technology provides a security-first approach to a full range of managed IT services and support for small to mid-sized businesses. With the ideal mix of high-level expertise and quick response, we make sure your tech never gets in the way.

S1 Technology compared to Zoho Assist

Zoho Assist has better positive reviews compared to S1 Technology: 96 vs 85

S1 Technology is better at customer service than Zoho Assist: 4.6 vs 4.5

Zoho Assist is better at value for money than S1 Technology: 4.6 vs 4.4

Zoho Assist has more options than S1 Technology: 96 vs 52

Best features

  • - IT support and management

  • - Anti-phishing

  • - Anti-ransomware software deployment & management

  • - 24/7 cybersecurity monitoring

  • - Employee & branch onboarding and off-boarding

  • - Cloud backup services

  • - Disaster recovery

  • - Mobile device management

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logo triliz

Description

Triliz provide a SaaS solution to manage your IT : fleet, users, settings, live support.

Triliz compared to Zoho Assist

Zoho Assist is a better solution based on percentage of positive reviews than Triliz: 96 vs 85

Triliz is a better solution for customer support than Zoho Assist: 4.6 vs 4.5

Zoho Assist is better at value for money than Triliz: 4.6 vs 4.4

Zoho Assist has more features than Triliz: 96 vs 52

Best features

  • - Boost your productivity with automated fleet management

  • - Keep track of your IT assets with an intelligent inventory management system

  • - Say goodbye to outdated IT support with outsourcing

  • - Streamline your computer equipment rental with a user-friendly platform

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