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Zoho reviews
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5.0 (5 reviews)

Zoho is a comprehensive platform designed to streamline and optimize customer relations for startups. It consolidates all necessary functionalities into one tool, simplifying daily management tasks. Zoho offers features such as sales and marketing automation, customer support, and inventory management. It also provides collaboration tools, analytics, and customizable solutions to fit specific business needs. Zoho's goal is to enhance productivity and efficiency while providing a seamless user experience.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Zoho?
  • 04How Zoho compare to similar software?
  • 05Who is Zoho best for according to our reviewers?
  • 06Zoho reviews

Pros from reviewers

  • User-friendly interface: Zoho software is well-designed and easy to use, making it a good choice for businesses of all sizes. It provides a user-friendly interface that is easy to navigate, even for those with limited technical skills

  • Integration with other Zoho apps: Zoho integrates seamlessly with other Zoho apps and tools, which is a significant advantage for businesses already using Zoho products. This integration allows for a streamlined workflow and increased productivity

  • Affordable pricing: Zoho offers affordable pricing options, including a free plan, making it accessible for businesses of all sizes. Despite its affordability, it does not compromise on the quality or range of features offered

  • Mobile app availability: Zoho offers a mobile app that allows users to access their financial information on the go. This is particularly useful for business owners who need to manage their finances from anywhere, at any time

  • Strong customer support: Zoho provides strong customer support to assist users with any issues or queries they may have. This ensures that users can get the most out of the software and that any problems are quickly resolved.

Cons from reviewers

  • Limited inventory management features: Zoho Books does not offer comprehensive inventory management features, which can be a drawback for businesses with extensive inventory needs

  • Lack of advanced project management features: The software lacks sophisticated project management features, making it less suitable for businesses with complex project management requirements

  • Basic time tracking functionality: The time tracking feature in Zoho Books is quite basic and may not meet the needs of businesses that require advanced time tracking capabilities

  • Fewer integrations: Compared to other accounting software, Zoho Books offers fewer integrations, which can limit its functionality and versatility

  • Limited customization options for invoices: The software does not offer extensive customization options for invoices, which can be a disadvantage for businesses that need to create highly customized invoices.

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Main features

Starting Price

$59

/ month

Free Plan

Yes

Centralize your needs

Accelerate sales across all channels

Optimize your company finances

Collaborate seamlessly

Manage employees

What is Zoho?

Zoho is a unified cloud software solution designed to help businesses grow by centralizing all their needs in one place. It includes a CRM for customer conversion, a secure messaging service, customer support software, a remote assistance tool, and a no-code application development platform. Zoho enhances efficiency by reducing departmental silos and offers features like task automation and collaborative working. It's an all-in-one platform that eliminates the need for multiple software packages, simplifying workflows and reducing costs. Zoho is used by well-known brands such as Amazon, ManoMano, HP, Saint-Gobin, and KPMG, with over 90 million users in more than 150 countries.
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Zoho

vs

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Xero

When delving into the distinctions between two prominent cloud-based financial applications, Zoho and Xero, it becomes evident that several key factors set them apart. These differences revolve around the breadth of services offered, pricing structures, scalability, and integration capabilities.


Firstly, Zoho distinguishes itself by providing a comprehensive suite that extends well beyond accounting. It serves as a versatile one-stop solution accommodating the multifaceted needs of various industries. Zoho's unique advantage lies in its seamless integration with other Zoho products like CRM, project management, and HR, creating a unified ecosystem. In contrast, Xero primarily focuses on accounting and financial management, making it a more specialized choice.


When analyzing pricing plans, Zoho emerges as the more cost-effective option. It not only offers competitive rates but also provides a free trial with limited features, making it accessible for businesses exploring their options....

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Zoho

All-in-one customer relationship management software

INR 1.8 lacs of credit on Zoho

Save up to $2,203

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Xero

Accounting software

1 month free on Xero

Save up to $40

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Zoho

vs

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Freshworks

When it comes to customer relationship management (CRM) software, Freshworks and Zoho are two heavyweight contenders worth examining in detail. Both platforms offer an array of features and capabilities, each with its unique approach and strengths. Delving into these distinctions is crucial to making an informed choice that aligns with your business needs.

Efficient workflow automation is a cornerstone of modern business operations, minimizing manual tasks and bolstering operational efficiency. In this arena, Zoho stands out with its advanced and highly customizable features. It provides an extensive toolkit for automating routine tasks, from lead assignments to task triggers based on user-defined criteria. Zoho's approach to workflow automation offers businesses the flexibility to streamline their processes according to their specific requirements. Freshworks, while offering workflow automation capabilities, may not match the depth and customization options provided by Zoho.


...

logo zoho

Zoho

All-in-one customer relationship management software

INR 1.8 lacs of credit on Zoho

Save up to $2,203

logo freshworks

Freshworks

Software suite for sales, marketing, and customer service teams

90% off the Pro plan for 1 year on Freshworks

Save up to $100,000

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Zoho

vs

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HubSpot

While Zoho and HubSpot’s respective CRMs are popular in their own right, there are some differences between them to consider when choosing the tool for your business. Firstly, if you’re looking for a free CRM, you should closely compare the inclusions in their free versions. Zoho’s free plan is more of a pure CRM product. While it offers some email marketing tools, it mainly focuses on CRM features like sales automation, standard analytics, basic customization, and web forms. Access to Zoho’s free version is limited to 3 users. In comparison, HubSpot’s free version is a CRM suite with access to some basic marketing, service, content management system (CMS), and operational tools. These include landing pages, live chat, sales email templates, ticketing, and list segmentation features. While it offers access to a broad range of inclusions, keep in mind the free version limits the level of functionality for these. HubSpot’s free version is available to unlimited users.


Both Hubspot and...

logo zoho

Zoho

All-in-one customer relationship management software

INR 1.8 lacs of credit on Zoho

Save up to $2,203

logo hubspot

HubSpot

CRM, marketing automation & customer service software suite

75% off for 1 year on HubSpot

Save up to $7,000

Who is Zoho best for according to our reviewers?

  • Small to Medium Businesses: These businesses can benefit from Zoho's user-friendly interface, automated invoicing, payment tracking, multi-currency support, budgeting, and financial reporting features. The software's integration with other Zoho apps and tools is particularly advantageous for these businesses

  • Freelancers and Entrepreneurs: Zoho's affordability, functionality, and ease of use make it ideal for freelancers and entrepreneurs. The mobile app allows them to manage their finances on the go, including adding customers, invoicing, acknowledging payments, and sending statements

  • Social Media Managers: Zoho offers tools that are particularly useful for social media managers, such as post scheduling and basic analytics. The software allows for seamless creation of social media posts and easy management of multiple social media channels

  • Non-Technical Users: Despite having limited programming experience, non-technical users can benefit from Zoho's low-code systems. They can build business apps on Zoho Creator, integrate with Zoho Workdrive, and use other Zoho tools like Zoho Mail and Zoho Zeptomail

  • Disappointed Users: Some users find Zoho lacking in advanced features, such as efficient workflow capabilities and advanced project management features. These users may also encounter issues with bank connection reliability and limited customization options for invoices.

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    $1,500 in credits for 1 year on Zoho

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    Zoho reviews

    5.0

    Zoho rating

    4.5

    Ease of use

    4.6

    Customer service

    4.3

    Value for money

    4.0

    Likelihood to recommend

    4.3

    Features

    5 Zoho reviews

    5.0 (5 reviews)
    • Harold D

      Improved Customer Relations and Sales Tracking with CRM Software Integration

      its CRM functionality has streamlined my customer relations and improved my sales tracking. The software's integration capabilities are impressive, allowing me to connect seamlessly with other applications I use daily

      May 4, 2024

    • George R

      Excellent free features with numerous offers on Zoho

      I find Zoho to be the best fit for an individual in the world of social media tools. It offers great free tools and many offers to extend your trial period of premium features.

      April 30, 2024

    • Wade M

      Zoho Books: Your Ultimate Accounting Solution Unveiled

      My overall experience with Zoho Books has been largely positive. I find the software well-designed, user-friendly, and full of features that aid in accounting and financial management. The integration with other Zoho apps and tools is a significant advantage, particularly for businesses already using Zoho products. The mobile app is also convenient for accessing financial information on the go. I especially appreciate the user-friendly interface, the integrations with Zoho apps and third-party tools, automated invoicing and payment tracking, multi-currency support, budgeting and financial reporting features, and the availability of a mobile app. The pricing is affordable, and there's even a free plan. The customer support is also strong. However, I have encountered some limitations. The inventory management features are limited, and there's a lack of advanced project management features. The time tracking functionality is basic, and some features can be confusing for new users. The software also has fewer integrations compared to other accounting software, and the customization options for invoices are limited.

      April 21, 2024

    • Ruth C

      It's Outstanding.

      I've been using the Zoho ONE Ecosystem for over three years and it's brilliant. Despite having limited programming experience and little software development knowledge, I've managed to build several business apps on Zoho Creator, integrated with Zoho Workdrive, and also used Flow, Zoho Mail, and Zoho Zeptomail. As a fast-paced company, there are occasional issues or changes, but Zoho is always there to assist and provide support. I highly recommend Zoho to any company interested in working with Low Code systems. I currently manage three small companies with about 2 users in total. My account manager checks in every few months and is always available via email to help sort things out.

      April 15, 2024

    • Charles

      Zoho: The Ultimate Business Management Tool

      I have found Zoho to be an incredibly versatile tool for managing my business operations

      April 13, 2024

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