Pros from reviewers

• User-friendly interface: Agile CRM is praised for its user-friendly interface, making it easy for businesses to manage customer relationships, automate marketing tasks, and track leads

• Comprehensive features: The software offers a wide range of features including email marketing, sales automation, customer service, and a mobile app, ideal for streamlining workflow and maximizing customer interactions

• Excellent customer support: Users have reported that Agile CRM's support team is patient, informative, and provides excellent suggestions on how to fully utilize the software

• Affordable pricing: Agile CRM is considered a cost-effective solution, offering extensive capabilities that can replace many disjointed and costly tools, making it a top choice for budget-conscious businesses

• Effective lead management: Agile CRM is recognized for its ability to manage leads and sales pipelines effectively, with features like lead scoring and star-ranking for individuals and companies, helping businesses prioritize their time and resources.

Cons from reviewers

• Limited customization options: Agile CRM is designed to be used in a specific way, making customization to fit individual business requirements challenging

• Neglected updates: Despite consistent requests for the addition of more currencies, the software has not implemented this feature, and it seems to have neglected updates after launching another tool

• Half-functional features: Some features like exit popups and push notifications are only half-functional, indicating a lack of effort in fully developing these features

• Costly subscription for full features: To fully utilize all the features of Agile CRM, a more expensive subscription is required

• Complex user interface: The user interface of Agile CRM is not very user-friendly, requiring navigation through numerous tabs and clicks to reach the desired location.