Pros from reviewers

• Affordable pricing: Despite some negative reviews, Apptivo is recognized for its reasonable pricing. This makes it a potentially good choice for small to medium-sized businesses looking for a cost-effective CRM solution

• Variety of functionalities: Apptivo offers a wide range of functionalities. This can be beneficial for businesses that require diverse features in their CRM software

• Professional Implementation Service: Apptivo provides a Professional Implementation Service. This service can be useful for businesses that need assistance in setting up and implementing the software

• Potential for customization: Although some users found the setup process time-consuming, this suggests that Apptivo offers a degree of customization. This can be advantageous for businesses that need a tailored CRM solution

• No commitment: Apptivo does not lock users into a long-term commitment. This can be beneficial for businesses that prefer to test the software before making a long-term investment.

Cons from reviewers

• Poor user interface: The user interface of Apptivo has been described as subpar, unattractive, and disorganized, making it difficult to navigate and use

• Inconsistent support: Apptivo has been reported to provide inconsistent support to its users, causing frustration and dissatisfaction

• No refunds: Despite dissatisfaction with the service, Apptivo does not offer refunds, which can lead to financial loss for the user

• Slow and buggy platform: Users have reported encountering several bugs and a slow platform, which can hinder productivity and efficiency

• Unresponsive customer service: Users have reported that Apptivo's customer service is unresponsive, particularly when it comes to billing issues, leading to ongoing charges even after discontinuing the service.