General information about Bitrix24
Secret's take about Bitrix24
Mary O'Brien
Customer Success Manager
Bitrix24 features
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All-in-One Business Platform
Bitrix24 brings together all the essential tools and features you need to run your business in one centralized platform. From project management to customer relationship management (CRM), communication tools to file sharing, Bitrix24 has got you covered -
Collaborate and Communicate Seamlessly
With Bitrix24, you can easily collaborate with your team members, clients, and partners in real-time. The platform offers a variety of communication tools such as video conferencing, instant messaging, and group discussions, ensuring efficient and smooth teamwork no matter where you are -
Powerful CRM System
Bitrix24's integrated CRM system helps you streamline your sales and customer relationship processes. From lead management to customer segmentation, sales analytics to email marketing, Bitrix24 enables you to effectively manage your sales pipeline and nurture customer relationships for maximum success -
Task and Project Management Made Easy
Stay organized and keep track of tasks and projects with Bitrix24's intuitive task management tools. Assign tasks, set deadlines, track progress, and collaborate on projects all within one platform. Say goodbye to scattered spreadsheets and endless email threads -
Automation and Workflow Customization
Save time and increase efficiency by automating repetitive tasks and customizing workflows in Bitrix24. From email automation to task reminders, Bitrix24 allows you to streamline processes and focus on what matters most – growing your business
4 Bitrix24 reviews
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Zephyrine S
Efficient Project Management and Workload Planning with Bitrix24
Overall, using Bitrix24 as my main project management software has significantly enhanced my team's efficiency in product development and increased our time spent on organizing projects with tight deadlines. I particularly value the workload planning feature provided by Bitrix24, as it greatly aids in task distribution among team members. This is crucial for accurate task tracking and preventing task skipping. The project template is easily customizable to fit project needs. However, the developers need to take into account user experience and feedback regarding the placement of software tools. Some tools are hidden in unexpected places within other tools, making navigation quite frustrating. Additionally, the process of storing and uploading large files is often interrupted, leading to a frustrating experience. I switched to Bitrix24 from Todoist because Todoist was too basic and lacked many features I needed for project management, such as Scrum support.
April 30, 2024
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Irene Garcia
Efficient Task Management with Bitrix24
As a project manager, I find Bitrix24's task management features incredibly efficient
April 23, 2024
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Mireille D
Utilizing Bitrix24 Since 216
As a small game development studio, we've been using Bitrix24 for project management, employee management, document management, and other automated workflows. We don't use the CRM feature as it seems complicated and unnecessary for our needs. After evaluating other options like Microsoft's suite, Salesforce, and Zoho, we found Bitrix24 to be the most cost-effective and user-friendly. It was easy to set up and I was able to get it running within an hour. However, we've experienced some issues with Bitrix24. The documentation is poor, making it difficult to use the automation tools. Sometimes, the platform is slow, possibly due to the lack of a local server in India. While no single feature set is excellent, they are all decent and their integration is what makes Bitrix24 great. We've found the web building tool very useful for creating pitches and our webpage. The support used to be more responsive in 216 than it is in 223, but we've managed to work with it. The user interface is easy to use given the number of integrated tools. Despite being a small company, we can afford their highest tier. I would recommend Bitrix24 to others, but it does require effort
April 14, 2024
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James B
Absolute Deception: Bitrix24's False Promises
If I could rate this software lower, I would. Bitrix24 falsely claims to integrate with Quickbooks Online, but it simply doesn't. The software is essentially a shell, requiring me to create every document and infrastructure for it to function. Its main feature, CRM, is a complete failure. Deals or opportunities don't progress to the "next stage" without manual intervention. The phone integration is pointless, cluttering up leads with calls that lack information. The support is shockingly poor, even in the paid version. Responses take days and are typically pre-written replies directing me to find the answer myself in a heap of terrible help files. After squandering $1000 on access to the software and countless hours and thousands of dollars trying to make it work for basic operations, I realized there are superior alternatives out there, like Salesforce. However, they refused to refund any part of my remaining subscription. This software is an absolute scam. Don't waste your money. It's extremely hard to deploy and train.
April 13, 2024
Bitrix24: Pros & Cons
Pros
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All-in-One Solution: Bitrix24 offers a comprehensive suite of tools, from project management to CRM, eliminating the need for multiple software subscriptions
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Cost-Effective: Bitrix24 offers a free plan for small teams and affordable pricing options for growing businesses, making it an ideal solution for budget-conscious entrepreneurs.
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Collaboration Made Easy: With features like task management, team chat, and document sharing, Bitrix24 enhances team productivity and communication
Cons
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Limited customization options: Bitrix24 may not offer enough flexibility to tailor the software to your specific business needs
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Steeper learning curve: It may take some time for young entrepreneurs to fully understand and utilize all the features of Bitrix24
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Potential for information overload: The extensive range of tools and features in Bitrix24 can be overwhelming for beginners.
Why is Bitrix24 better than other CRM software?
Bitrix24 is better at number of features than Slack: 81 vs 78
Bitrix24 is better at customer support than Microsoft Teams: 4.5 vs 4.0
Bitrix24 is better at support than HubSpot: 4.5 vs 4.4
Bitrix24 has more features than HubSpot: 81 vs 62
Bitrix24 is better at support than Salesforce Sales Cloud: 4.5 vs 4.0
Bitrix24 is more suitable for small businesses thanks to its good value for money than Salesforce Sales Cloud: 4.2 vs 4.0
Bitrix24 is better at customer support than Odoo erp: 4.5 vs 3.5
Bitrix24 is better at value for money than Odoo erp: 4.2 vs 4.1