Pros from reviewers
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Enhanced team efficiency: Bitrix24 significantly improves team efficiency in product development and project management, allowing for better organization and time management
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Comprehensive all-in-one platform: Bitrix24 provides a platform where leads, projects, customer support, internal communications, and even website building can be handled, making it superior to other lead management programs
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Affordable pricing: Despite its extensive services, Bitrix24 is surprisingly affordable compared to other platforms, offering a fixed monthly price for unlimited customers, a rarity among small and medium-sized businesses
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Excellent communication tools: Bitrix24 fosters effective collaboration with its excellent communication tools such as instant messaging, video and audio calls, and file sharing, keeping everyone informed
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Customizable and flexible: Bitrix24 is easily customizable to fit project needs and offers flexibility to adapt to modern users, allowing for secure, remote online communication and comprehensive workflow management.
Cons from reviewers
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Hidden tools: Some tools in Bitrix24 are hidden within other tools, making navigation and finding necessary features frustrating and time-consuming
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Large file storage issues: The process of storing and uploading large files is often interrupted, leading to a frustrating user experience
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Poor integration with Quickbooks: Bitrix24 claims to integrate with Quickbooks Online, but users have reported that this integration does not work as expected
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Poor customer support: The customer support for Bitrix24 is reportedly slow and unhelpful, often directing users to find answers themselves in help files
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Steep learning curve: Bitrix24 has a steep learning curve, especially for beginners, and the user interface can be cluttered and difficult to navigate.
Main features
Starting Price
Free Plan
All-in-One Business Platform
Collaborate and Communicate Seamlessly
Powerful CRM System
Task and Project Management Made Easy
Automation and Workflow Customization
Starting Price
N/A
Free Plan
No
All-in-One Business Platform
Collaborate and Communicate Seamlessly
Powerful CRM System
Task and Project Management Made Easy
Automation and Workflow Customization
What is Bitrix24?
How Bitrix24 compare to similar software?
Product
Bitrix24
4.3
Bitrix24 reviews
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Bitrix24 best for according to our reviewers?
Project Managers: They can greatly benefit from Bitrix24's workload planning feature, which aids in task distribution among team members and prevents task skipping. The project template is customizable to fit project needs, enhancing efficiency in product development and organization
CRM Users: Bitrix24 is superior to other lead management programs, providing an all-in-one platform for handling leads, projects, customer support, internal communications, and website building. It offers a fixed monthly price for unlimited customers, making it affordable for small and medium-sized businesses
Small Business Owners: Bitrix24 CRM automates many daily tasks, such as processing orders and managing stock, making these tasks easier and saving time. It helps in understanding customers and ensuring smooth operations, acting like a helpful assistant
Developers: Bitrix24 offers an API for developing missing features, making it a versatile tool for developers. It consolidates everything - CRM, communication, project management, website building, document management and more - into one place
Remote Teams: Bitrix24 is a great project and leave management tool for remote teams. It offers robust features even in its free version, making it suitable for businesses of all sizes. It provides tools for tasks, projects, and communication, fostering effective collaboration.
Bitrix24 reviews
4.3
Bitrix24 rating
4.0
Ease of use
4.5
Customer service
4.2
Value for money
3.9
Likelihood to recommend
4.2
Features
6 Bitrix24 reviews
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Charlotte Johnson
Effortless Task Management with Gantt Chart View
it allows me to assign tasks, set deadlines, and monitor progress seamlessly. The Gantt chart view is particularly helpful in visualizing the project timeline
May 11, 2024
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David
Elevating Our Business with Bitrix24 CRM
As a small business owner of an online vitamin and supplement store, I've found that using Bitrix24 CRM has significantly improved our operations. It's like having an incredibly helpful assistant that takes care of the hard work for us. Bitrix24 automates many of our daily tasks, such as processing orders and managing our stock, making these tasks much easier and saving us time. This allows us to focus on improving our business. In essence, Bitrix24 CRM has made our business more efficient and intelligent. It's like having a secret weapon that helps us understand our customers and ensures our shop runs smoothly. I would definitely recommend Bitrix24 to other small business owners.
May 5, 2024
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Zephyrine S
Efficient Project Management and Workload Planning with Bitrix24
Overall, using Bitrix24 as my main project management software has significantly enhanced my team's efficiency in product development and increased our time spent on organizing projects with tight deadlines. I particularly value the workload planning feature provided by Bitrix24, as it greatly aids in task distribution among team members. This is crucial for accurate task tracking and preventing task skipping. The project template is easily customizable to fit project needs. However, the developers need to take into account user experience and feedback regarding the placement of software tools. Some tools are hidden in unexpected places within other tools, making navigation quite frustrating. Additionally, the process of storing and uploading large files is often interrupted, leading to a frustrating experience. I switched to Bitrix24 from Todoist because Todoist was too basic and lacked many features I needed for project management, such as Scrum support.
April 30, 2024
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Irene Garcia
Efficient Task Management with Bitrix24
As a project manager, I find Bitrix24's task management features incredibly efficient
April 23, 2024
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Mireille D
Utilizing Bitrix24 Since 216
As a small game development studio, we've been using Bitrix24 for project management, employee management, document management, and other automated workflows. We don't use the CRM feature as it seems complicated and unnecessary for our needs. After evaluating other options like Microsoft's suite, Salesforce, and Zoho, we found Bitrix24 to be the most cost-effective and user-friendly. It was easy to set up and I was able to get it running within an hour. However, we've experienced some issues with Bitrix24. The documentation is poor, making it difficult to use the automation tools. Sometimes, the platform is slow, possibly due to the lack of a local server in India. While no single feature set is excellent, they are all decent and their integration is what makes Bitrix24 great. We've found the web building tool very useful for creating pitches and our webpage. The support used to be more responsive in 216 than it is in 223, but we've managed to work with it. The user interface is easy to use given the number of integrated tools. Despite being a small company, we can afford their highest tier. I would recommend Bitrix24 to others, but it does require effort
April 14, 2024
