Here are competitors or alternatives to Heap and other similar Customer Experience software. You need to consider some important factors when choosing a tool like Heap for your business: the main features of each solution, ease of use of user interface, pricing or value for money for instance. Each software has its pros and cons so it's up to you to choose the best alternative to Heap that meets the needs of your small business. To help you compare each app and choose the right solution, we have put together a list of the best competitors of Heap. Discover sofware like Hotjar, Mixpanel, Amplitude or Bright Data.
From Customer Experience tools, we have selected the best alternatives to Heap based on reviews for each solution and similarities with Heap. Of course, each solution has its benefits and drawbacks, and its own features but, whether you are a small business, a startup or a large enterprise, you will find the right choice that empowers your projects.
Description
Hotjar will allow you to understand the user behavior on your site as well as its strengths and weaknesses.
Hotjar compared to Heap
Hotjar has better positive reviews than Heap: 97 vs 94
Hotjar is better at ease to use than Heap: 4.5 vs 4.0
Hotjar has more features than Heap: 79 vs 59
Hotjar: Pros & Cons
Best features
Hotjar pricing
Plus
$41 / monthBusiness
$105 / monthDescription
Mixpanel is event-based analytics for builders who need answers from their data at their fingertips. When everyone in the organization can see—and learn from—the impact of their work, they are poised to make better decisions. Companies like Uber, Netflix, Pinterest, CNN, Samsara, and Yelp use Mixpanel to understand their customers, measure progress, and endeavor to make better decisions.
Mixpanel compared to Heap
Heap has better positive reviews than Mixpanel: 94 vs 92
Heap is better at customer support than Mixpanel: 4.5 vs 4.0
Heap pricing plans are more competitive than Mixpanel: 4.5 vs 4.0
Heap is better at number of features than Mixpanel: 59 vs 55
Mixpanel: Pros & Cons
Best features
Mixpanel pricing
Starter
FreeEnterprise
Contact salesGrowth
$24 / monthDescription
Amplitude analyzes the behavior of your online users, identifies trends and patterns and provides you with all the reports and data you need to make the right business decisions.
Amplitude compared to Heap
Heap pricing plans are more competitive than Amplitude: 4.5 vs 4.3
Heap is more versatile than Amplitude: 59 vs 31
Amplitude: Pros & Cons
Best features
Amplitude pricing
Starter
FreeEnterprise
Contact salesGrowth
Contact salesDescription
With the Bright Data platform, you can collect and use data from the entire web. By accessing this data stream, you can implement a data-driven strategy and optimally control your company.
Bright Data compared to Heap
Bright Data has more positive reviews than Heap: 98 vs 94
Bright Data is better at support than Heap: 4.9 vs 4.5
Bright Data is easy to use compared to Heap: 4.6 vs 4.0
Heap pricing plans are more competitive than Bright Data: 4.5 vs 4.4
Heap has more options than Bright Data: 59 vs 25
Bright Data: Pros & Cons
Best features
Description
LiveSessions helps you analyze user behavior to improve the UX/UI of your website or app, increasing conversion rates and therefore revenue.
LiveSession compared to Heap
Heap has better positive reviews than LiveSession: 94 vs 89
LiveSession is better at customer support than Heap: 4.7 vs 4.5
LiveSession's user interface is more convenient than Heap: 4.7 vs 4.0
LiveSession pricing plans are more competitive than Heap: 4.6 vs 4.5
Heap has more functions than LiveSession: 59 vs 26
LiveSession: Pros & Cons
Best features
LiveSession pricing
Enterprise
Contact salesFree
Basic
$65 / monthPro
$99 / monthDescription
The June platform analyzes your products and provides you with automatically generated personalized reports. You can thus follow relevant metrics, pilot your activity more efficiently and serenely accompany the growth of your company.
June Analytics compared to Heap
June Analytics is a better solution based on percentage of positive reviews than Heap: 100 vs 94
Heap is a better solution for customer support than June Analytics: 4.5 vs 4.3
June Analytics is easier to set up than Heap: 4.1 vs 4.0
June Analytics is more suitable for small businesses thanks to its good value for money than Heap: 4.6 vs 4.5
June Analytics has more functions than Heap: 61 vs 59
June Analytics: Pros & Cons
Best features
June Analytics pricing
Free
Scale
Contact salesGrowth
$149 / monthDescription
Glassbox is a powerful analytics platform that provides businesses with complete visibility into their customers' digital journeys. By capturing, replaying, and analyzing every customer interaction on websites and mobile apps, Glassbox helps businesses understand user behavior, optimize conversions, and enhance the overall customer experience.
Glassbox compared to Heap
Glassbox has better positive reviews compared to Heap: 100 vs 94
Glassbox is easy to use compared to Heap: 5.0 vs 4.0
Glassbox pricing plans are more competitive than Heap: 4.8 vs 4.5
Glassbox has more options than Heap: 100 vs 59
Glassbox: Pros & Cons
Best features
Description
Contentsquare brings the value of actionable insights by providing businesses with an intuitive and comprehensive analytics platform. It enables companies to understand customer behavior, optimize user experiences, and drive conversion rates, ultimately improving business performance and growth.
Contentsquare compared to Heap
Contentsquare has better positive reviews than Heap: 100 vs 94
Contentsquare is better at customer support than Heap: 4.9 vs 4.5
Contentsquare is easier to set up than Heap: 4.4 vs 4.0
Heap is more suitable for small businesses thanks to its good value for money than Contentsquare: 4.5 vs 4.4
Contentsquare has more features than Heap: 66 vs 59
Contentsquare: Pros & Cons
Best features
Description
Pendo is a product experience platform that provides user insight, user guidance, and user communication tools for digital product teams. It enables businesses to understand and guide users to create product experiences that customers love. Features include in-app messaging, user behavior tracking, feedback collection, and data-driven decision making. Pendo is designed to improve customer engagement and accelerate product adoption.
Pendo compared to Heap
Pendo has better positive reviews than Heap: 96 vs 94
Heap is more suitable for small businesses thanks to its good value for money than Pendo: 4.5 vs 4.3
Pendo has more features than Heap: 80 vs 59
Pendo: Pros & Cons
Best features
Description
Adobe Analytics is a powerful analytics tool that provides real-time data and detailed insights about customer interactions on websites and apps. It offers advanced segmentation, multi-channel data collection, and machine learning capabilities. This software helps businesses understand their audience better, optimize marketing strategies, and improve customer experiences.
Adobe analytics compared to Heap
Heap has better positive reviews than Adobe analytics: 94 vs 91
Heap is better at customer support than Adobe analytics: 4.5 vs 4.0
Heap pricing plans are more competitive than Adobe analytics: 4.5 vs 4.1
Heap is more versatile than Adobe analytics: 59 vs 41
Adobe analytics: Pros & Cons
Best features
Description
Smartlook offers a powerful analytics suite, engineered to unlock the full potential of your data. It streamlines the process of analyzing user behavior, enabling the creation of intuitive and compelling digital experiences. Engage your users with data-driven decisions.
Smartlook compared to Heap
Smartlook has better positive reviews compared to Heap: 95 vs 94
Smartlook is easier to use than Heap: 5.0 vs 4.0
Heap is more suitable for small businesses thanks to its good value for money than Smartlook: 4.5 vs 4.4
Smartlook is more versatile than Heap: 74 vs 59
Smartlook: Pros & Cons
Best features
Smartlook pricing
Enterprise
Contact salesFree
Pro
$58 / monthDescription
Mouseflow is a powerful user behavior analytics tool designed to empower businesses by providing deep insights into how visitors interact with their websites. With Mouseflow, companies can optimize user experiences, identify issues, and boost conversions for a more engaging online presence.
Mouseflow compared to Heap
Mouseflow has better positive reviews than Heap: 95 vs 94
Mouseflow is better at ease to use than Heap: 4.5 vs 4.0
Heap is better at value for money than Mouseflow: 4.5 vs 4.4
Heap has more options than Mouseflow: 59 vs 42
Mouseflow: Pros & Cons
Best features
Mouseflow pricing
Free
Starter
$41 / monthGrowth
$137 / monthBusiness
$273 / monthPro
$525 / monthDescription
FullStory is an advanced digital experience analytics platform. It is crafted to empower businesses with deep insights into user interactions, enabling them to optimize their digital presence and foster meaningful customer experiences leading to enhanced engagement and conversions.
FullStory compared to Heap
FullStory is easier to use than Heap: 4.5 vs 4.0
Heap is more suitable for small businesses thanks to its good value for money than FullStory: 4.5 vs 4.1
FullStory has more features than Heap: 130 vs 59
FullStory: Pros & Cons
Best features
FullStory pricing
Business
Book a demoEnterprise
Book a demoAdvanced
Book a demoDescription
WalkMe is a digital adoption platform that enables businesses to simplify the online experience for their users. It provides step-by-step guidance and support, helping users to navigate websites, apps, or software efficiently. WalkMe's features include onboarding, performance support, and analytics to improve user engagement and productivity. It's a valuable tool for training, customer service, and reducing user errors.
Walkme compared to Heap
Heap has better positive reviews compared to Walkme: 94 vs 87
Heap is easy to use compared to Walkme: 4.0 vs 3.5
Heap pricing plans are more competitive than Walkme: 4.5 vs 3.9
Walkme is more versatile than Heap: 85 vs 59
Walkme: Pros & Cons
Best features
Description
GoSquared is a suite of integrated products to help you grow your business. From understanding the effectiveness of your digital marketing, to converting new users, to engaging with customers personally at scale, GoSquared helps you get closer to customers at every stage of their journey.
GoSquared compared to Heap
GoSquared has more positive reviews than Heap: 96 vs 94
GoSquared is better at support than Heap: 5.0 vs 4.5
GoSquared is easier to use than Heap: 4.5 vs 4.0
GoSquared is more suitable for small businesses thanks to its good value for money than Heap: 4.7 vs 4.5
Heap is better at number of features than GoSquared: 59 vs 26
Best features
GoSquared pricing
Scale
Contact salesStarter
$79 / monthPro
$179 / monthDescription
Oribi is a user-friendly, data-driven analytics tool designed to help businesses track and analyze their website's performance. It provides insights into user behavior, conversion rates, and marketing effectiveness without requiring any coding knowledge. Oribi offers features like event tracking, funnel analysis, and visitor journey mapping, making it a comprehensive solution for optimizing website engagement and conversions.
Oribi compared to Heap
Heap has better positive reviews than Oribi: 94 vs 92
Oribi's user interface is more convenient than Heap: 4.5 vs 4.0
Heap pricing plans are more competitive than Oribi: 4.5 vs 4.3
Heap has more functions than Oribi: 59 vs 54
Oribi: Pros & Cons
Best features
Description
LogRocket is a front-end application performance management (APM) tool. It provides developers with insights into how users interact with their web applications. Features include session replay, performance monitoring, error tracking, and analytics. It helps in identifying and fixing issues faster, improving user experience and increasing overall application efficiency.
Logrocket compared to Heap
Logrocket has more positive reviews than Heap: 100 vs 94
Logrocket is better at support than Heap: 5.0 vs 4.5
Logrocket is easier to use than Heap: 4.5 vs 4.0
Heap is more suitable for small businesses thanks to its good value for money than Logrocket: 4.5 vs 4.3
Logrocket has more functions than Heap: 77 vs 59
Logrocket: Pros & Cons
Best features