Pros from reviewers

• Centralized and automated financial processes: NetSuite offers a comprehensive and reliable financial management tool that significantly improves the efficiency and accuracy of financial operations. It centralizes and automates financial processes such as accounting, asset management, financial planning, and data analysis

• Customizable to specific needs: NetSuite's customization allows users to adapt the system to their company's specific needs, create custom reports, and establish automated workflows to enhance financial operations

• Efficient management of daily operations: NetSuite enables efficient management of daily operations and project resource planning. It promotes accurate, real-time team communication, improving communication between suppliers and workers, resulting in fewer supply chain disruptions

• Streamlined financial operations: NetSuite has streamlined financial operations, enhancing efficiency and decision-making. It seamlessly integrates financial tasks like inventory management, invoicing, and reporting, easing daily tasks and improving efficiency

• Significant cost savings: Using NetSuite as an enterprise resource planning tool has led to significant cost savings, saving both time and money. It allows tracking of project progress and making informed decisions based on accurate and real-time data.

Cons from reviewers

• Complexity for new users: Despite its robust features, NetSuite can be overwhelming and complicated for new users to navigate, requiring substantial time and training to master

• Overly simplistic interface: Some users find the current interface design too simplistic and lacking in aesthetic appeal, which can impact user experience

• High cost: NetSuite is often considered more expensive than its competitors, which may not be feasible for smaller companies or those with tighter budgets

• Technical issues and downtime: Users have reported experiencing technical issues and system downtime, which can disrupt operations and productivity

• Poor customer service: Several users have expressed frustration with NetSuite's customer service, citing difficulties in getting timely and effective assistance with issues and concerns.