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Prontoforms reviews
3.8 (6 reviews)

ProntoForms is a mobile workflow software aimed at automating business procedures and enhancing efficiency. It allows businesses to gather field data via customizable mobile forms, integrate this data with existing systems, and produce real-time reports. Key features include data collection, dispatching, tracking, and analytics. The software is particularly beneficial for industries like construction, healthcare, and field service management.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Prontoforms?
  • 04How Prontoforms compare to similar software?
  • 05Who is Prontoforms best for according to our reviewers?
  • 06Prontoforms reviews

Pros from reviewers

  • User-friendly and easy to manage: ProntoForms offers a user-friendly interface that is easy to manage, even for those who are not tech-savvy. This makes it a convenient tool for various users

  • Streamlined field service management: The software automates workflows, providing a hassle-free work environment for field teams in various manufacturing and service ecosystems. It uniformly manages back office work, systems, and processes with its work order system

  • Customizable platform: ProntoForms provides a customizable platform that allows users to create their own forms and workflows, simplifying data capture. It also integrates with various third-party software, which helps incorporate data into existing systems for improved analysis and decision-making

  • Real-time data collection: ProntoForms allows for the collection of real-time data, which can be invaluable for businesses. This feature helps streamline workflows and achieve cost and time savings

  • Continuous learning opportunities and support: ProntoForms offers continuous learning opportunities through a user portal and regular webinars. Their Customer Success Managers often reach out to address any issues or help with new features, enhancing the user experience.

Cons from reviewers

  • Limited device usage: ProntoForms has a limitation where a user can only use either an iPad or iPhone, not both. If a user wants to use both, they would need two licenses and two users

  • Frequent updates and notifications: The app undergoes frequent updates and sends a lot of push notifications, which sometimes clutter the mobile interface

  • Poor support and clunky product: The support for ProntoForms is reported to be poor and the product itself is clunky, requiring constant work-arounds

  • Unstable connection: Occasionally, the connection is unstable which can disrupt the workflow

  • High cost and complex interface: ProntoForms can be costly, particularly for smaller businesses or those with limited budgets. The app's interface can also be complex and challenging to navigate for those who are not tech-savvy.

Main features

Starting Price

N/A

Free Plan

No

Cloud-based Solution

Customizable Forms

Workflow Automation

Robust Features

Cross-Platform Availability

What is Prontoforms?

ProntoForms is a top provider of smart mobile forms for organizations with large field teams. It's a cloud-based solution that allows quick deployment of customizable forms to smartphones and tablets. The software is designed to gather and analyze field data, automate workflows, and integrate with other business systems for real-time reporting. Users can create and manage forms, dispatch work orders, track submissions, and manage data in real-time. ProntoForms supports various industries and offers features like offline work mode, automatic updates, GPS/time stamping, photo capture, signature capture, barcode scanning, and compliance management. It's known for its robustness, flexibility, ease of use, and excellent customer support. It's available on iOS and Android platforms. Special promotions are available on ProntoForms to streamline field operations and automate workflows with real-time reporting.

Who is Prontoforms best for according to our reviewers?

  • Field Service Teams: ProntoForms is suitable for field service teams as it automates workflows and streamlines field service management. It enables hassle-free work activities in various manufacturing and service ecosystems and works efficiently in offline and hybrid modes

  • Data Analysts: The software is beneficial for data analysts as it provides a customizable platform for creating forms and workflows, simplifying data capture. It integrates with various third-party software, allowing for improved analysis and decision-making

  • Compliance Officers: ProntoForms is useful for compliance officers as it simplifies compliance tracking. It also allows for the documentation of damaged products, saving costs on return trips and charges

  • Office Administrators: Office administrators can benefit from ProntoForms as it enhances office workflow by instantly sending completed forms to the office, reducing fuel costs and the need for physical transportation of paperwork

  • Marketing and Advertising Professionals: ProntoForms is suitable for marketing and advertising professionals as it enables the creation of professional surveys and integrates with various cloud storage platforms, making it crucial for real-time SEO, marketing, and advertising.

  • Prontoforms reviews

    3.8

    Prontoforms rating

    4.5

    Ease of use

    4.5

    Customer service

    4.4

    Value for money

    4.5

    Likelihood to recommend

    4.4

    Features

    6 Prontoforms reviews

    3.8 (6 reviews)
    • Douglas M

      ProntoForms: A Game-Changer for Field Teams

      ProntoForms has been a game-changer for our field team. The ability to capture photos, signatures, and barcodes directly within the app has greatly improved our data accuracy and efficiency

      May 13, 2024

    • Ashley G

      Superior Alternatives Available in the Market

      The support for ProntoForms is awful and the product itself is clunky, requiring constant work-arounds. I think there are much better solutions out there. We spent a lot of time figuring out these work-arounds, and by the time we had put in so much effort, we were too deep into the process to back out, even though we realized it wasn't a great solution. It needed constant monitoring and added overhead. I would recommend not signing a contract until they can prove it can meet your needs seamlessly, otherwise, you might end up disappointed. They might tell you what you want to hear to get you to sign, but then fail to deliver. I suggest making them build a demo first, otherwise, you might find yourself lost. The sales team made promises about requiring little management overhead, which they couldn't deliver. We chose TrueContext (formerly ProntoForms) because it was supposed to be easy to set up.

      May 5, 2024

    • Victoria A

      Effortless Data Collection and Reporting with Mobile Forms

      its intuitive interface and robust functionality have made data collection and reporting a breeze. The mobile forms are easy to create and customize, which has saved me countless hours of manual data entry

      April 28, 2024

    • Maria Jones

      Premier Choice for Mobile Workflow Automation and Effective Field Service Management!

      I find ProntoForms to be a good software so far. It's worth trying and using for the seamless activities of my ground team. It aids in building inspection and desktop evaluation workflows and efficiently captures data. The app is highly flexible and comes with numerous customizing features, adding value to my work. It integrates well with other apps and platforms without any major issues. The software automates workflows through streamlined field service management. It's designed to implement hassle-free work activities for my ground or field team in various manufacturing and service ecosystems. The app never slows down or lags and works efficiently in offline and hybrid modes. It's scalable and flexible to my needs. All my back office work, systems, and processes are uniformly managed with its work order system, which works flawlessly for all businesses. However, the app undergoes frequent updates and sends a lot of push notifications, which sometimes clutter my mobile interface. I believe more form building features could be added as enhancement and utility features.

      April 21, 2024

    • Alexis N

      Exploring ProntoForms: A Review on Their Exceptional Customer Service

      I had the opportunity to explore ProntoForms and while it didn't exactly align with my specific needs, I was truly impressed by their proactive customer service. They've been incredibly responsive, consistently reaching out via emails and phone calls to ensure my concerns are addressed. Their dedication to customer satisfaction is commendable!

      April 14, 2024

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