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SAP Concur reviews
4.2 (5 reviews)

SAP Concur is a robust software offering travel, expense, and invoice management solutions. It aids businesses in streamlining their financial processes, enhancing compliance and control, and providing visibility into spending. The platform integrates all expense data, simplifying tracking and reporting. It also offers mobile functionality for on-the-go management. SAP Concur's goal is to help businesses run more efficiently by automating time-consuming tasks and providing valuable insights into financial operations.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is SAP Concur?
  • 04How SAP Concur compare to similar software?
  • 05Who is SAP Concur best for according to our reviewers?
  • 06SAP Concur reviews

Pros from reviewers

  • Superior user-friendly interface: SAP Concur is praised for its intuitive and user-friendly interface, making it easy for users to navigate and perform tasks

  • Seamless integration with ERP systems: The software integrates seamlessly with existing accounting ERP systems, allowing for real-time data transfer and efficient expense management

  • Remote review and approval: SAP Concur allows for remote review and approval of expenses, resolving many issues related to distance and time

  • Time and cost efficiency: Users have reported that SAP Concur helps to conserve time and energy, and cuts down on expenses, making it a cost-effective solution for businesses

  • Customizable and robust features: SAP Concur offers a wide range of features, including expense tracking, custom workflows, and policy exception highlighting, which are often lacking in other commercial enterprise software.

Cons from reviewers

  • High cost: Despite its robust features and seamless integration with accounting ERP, SAP Concur is often criticized for its high cost, especially for small businesses. It would be beneficial if more affordable plans were offered

  • Inconsistent development environment: Users have reported bugs in developer support and new APIs, with some new APIs not even working in sandbox environments. The product support team is also not quick to respond, and the API documentation is often found to be inadequate

  • User interface issues: While some users find SAP Concur user-friendly, others find the user interface mediocre and not intuitive. There have been calls for the interface to be simplified for better user experience

  • Time-consuming online booking feature: Users have reported that the online booking feature can be time-consuming. When selecting flights and trying to book, another screen appears with alternative flights, which extends the process

  • Increased workload: Some users have reported that implementing SAP Concur has actually increased their workload, with complaints from both end users and administrators. There have been instances where companies have considered reverting back to paper forms due to the complexity and time-consuming nature of the software.

Main features

Starting Price

N/A

Free Plan

No

Stay compliant

Go mobile

Gain insights

Streamline travel

Single sign on

What is SAP Concur?

SAP Concur is a leading cloud-based expense management software that simplifies the expense reporting process for businesses of all sizes. It allows employees to submit and track expenses, providing managers with real-time spending visibility. The software automates the entire expense management workflow, reducing errors and ensuring compliance with company policies and regulations. It integrates with credit cards, accounting software, and travel booking tools, eliminating manual data entry. SAP Concur also offers advanced reporting and analytics tools for businesses to gain insights into their spending patterns, identify cost-saving areas, and make informed decisions for financial optimization. Its user-friendly interface and robust features enhance efficiency and improve compliance. SAP Concur is part of Secret's marketplace, making it more accessible for businesses to automate expense management and gain control over their financial processes.

Who is SAP Concur best for according to our reviewers?

  • Consultants: SAP Concur is ideal for consultants who need to approve and align hundreds of expenses with their accounting. The software provides a user-friendly interface and seamless integration with accounting ERP

  • Small Businesses: Despite its cost, small businesses can benefit from SAP Concur due to its superior interface and cost/benefit analysis. It also offers specific add-ons to increase efficiency

  • Large Enterprises: Large enterprises can utilize SAP Concur for its features typically lacking in other commercial enterprise software, especially in expense tracking and claims, and custom and approval workflows. However, the user interface may be mediocre and there may be bugs in the developer support and new APIs

  • Travel Managers: SAP Concur simplifies travel management activities, reducing the need for a large travel office. Most activities can be managed directly by the employees and the integration with the SAP ERP system allows real-time data sending to the Finance/Controlling office

  • Frequent Business Travelers: Frequent business travelers can benefit from SAP Concur's seamless integration with apps regularly used for business travel, like Lyft, Uber, and travel agency apps. However, the online booking feature can be time-consuming.

    • SAP Concur reviews

    4.2

    SAP Concur rating

    4.0

    Ease of use

    4.0

    Customer service

    4.0

    Value for money

    4.0

    Likelihood to recommend

    4.2

    Features

    5 SAP Concur reviews

    4.2 (5 reviews)

    • Maria N

      Exploring the Comprehensive Features of SAP Concur

      I've dedicated 8 hours to getting to know SAP Concur, even spending an hour with an accountant to really understand its features. It's fascinating to see how comprehensive this software is. I'm intrigued as to why my company would invest so much time in such a detailed system. If I need more than a basic tutorial for a software that requires a receipt, a date, a number, and a reason, then it's clear that this software is packed with features. I'm excited to explore it further!

      May 7, 2024

    • Anthony S

      Efficient Expense Management with SAP Concur

      My experience with SAP Concur has been excellent and I'm looking forward to using it for future projects. I required an app to approve hundreds of consultant expenses and align them with our accounting, and SAP Concur provided the perfect solution. I particularly appreciated the ability to review and approve remotely, which resolved 90% of our previous problems. It's one of the most user-friendly interfaces I've ever used and the integration with our accounting ERP was seamless. My only gripe with the app is its cost - a more affordable plan for small businesses would be ideal. I chose SAP Concur for its superior interface and it came out on top in our cost/benefit analysis. We switched to SAP Concur because we needed a specific add-on to increase our efficiency.

      April 28, 2024

    • Ralph N

      SAP Concur: An Indispensable Tool for Financial Analysts

      As a financial analyst, I find SAP Concur to be an indispensable tool in my daily operations

      April 21, 2024

    • Arthur D

      Robust Security Measures and GDPR Compliance: SAP Concur Review

      As an IT manager, I appreciate the robust security measures in place with SAP Concur. The software's compliance with GDPR and other data protection regulations gives us peace of mind

      April 16, 2024

    • Debra Rodriguez

      High Praise for SAP Concur: A Game-Changer in Business Efficiency

      I wish I could rate SAP Concur with a full ten stars! It's been a complete game-changer since we started using it three months ago. I've only received compliments from both end users and administrators. It has actually decreased our workload. We're even considering going completely paperless because it's that good. And let's not forget the unexpected savings!

      April 14, 2024

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