Talkable is a referral marketing software enabling businesses to create, manage, and optimize refer-a-friend programs. It provides customizable campaign designs, A/B testing, fraud detection, and comprehensive analytics. Designed to boost customer acquisition, enhance customer loyalty, and stimulate revenue growth, Talkable integrates with multiple e-commerce platforms for smooth operation.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Talkable?
  • 04How Talkable compare to similar software?
  • 05Who is Talkable best for according to our reviewers?
  • 06Talkable Reviews

Pros from reviewers

  • Advanced rewards marketing tool: Talkable is more advanced than any other rewards marketing tool, turning word of mouth into an effective channel for businesses. It allows for A/B testing and campaign launches, contributing to a boost in sales and traffic quality

  • Partnership and engagement: Talkable is not just a service provider, but a true partner in enhancing engagement and acquisition. Their dedicated team shows genuine interest in the success of their clients, encouraging them to test, refine, and implement new initiatives to attract new subscribers through referrals

  • Excellent security and fraud prevention: Talkable offers excellent security features and fraud prevention, ensuring that the referral program generates high-quality traffic based on recommendations rather than aggressive ads. It also aids in monitoring the quality of these leads, making it difficult to manipulate the system

  • Data and reporting features: The platform provides useful data and reporting features that simplify work. Although some reports may initially be confusing, Talkable's training and Customer Success manager help clients understand the metrics

  • Outstanding customer support: Talkable's customer support is prompt in responding and constantly provides innovative ideas. They assist in setting up the program, suggesting discount amounts, and consistently run A/B tests to increase referral sales. Despite some initial difficulties in navigating the user dashboard, the support received makes it all worth it.

Cons from reviewers

  • Cost: While Talkable offers a range of features and benefits, some users have expressed concerns about the cost of the software, suggesting that it may be a significant investment for some businesses.

  • Difficulty in use: Despite the positive impact on sales and traffic quality, Talkable can be somewhat difficult to use, particularly for those unfamiliar with the software

  • Integration issues: Some users have reported integration issues with their transaction systems, which can cause delays and complications in the implementation process

  • Interface design: While functional and bug-free, the interface design of Talkable is not the most intuitive or visually appealing, which can make it challenging for new users to navigate

  • Setting up campaign creatives: Some users find setting up campaign creatives to be a challenging process, which can slow down the campaign launch process

Main features

Starting Price

N/A

Free Plan

No

Seamless Integration

Comprehensive Referral Marketing

Customizable Campaigns

Advanced Features

User-Friendly Interface

What is Talkable?

Talkable is a comprehensive referral marketing software that aids businesses in acquiring new customers and boosting sales through targeted referral programs. It offers customizable campaign templates, A/B testing, fraud detection, and real-time analytics. Businesses can incentivize existing customers to make referrals by offering rewards such as discounts or free products. Talkable integrates with various eCommerce platforms and email service providers, making it easy to implement and manage referral programs. It also offers a robust API for custom integrations and a user-friendly interface for creating campaigns without coding skills. Talkable's dedicated customer success team provides ongoing support and strategic advice. Special promotions are available on Talkable to help businesses maximize their growth potential.

Who is Talkable best for according to our reviewers?

  • Businesses with limited capacity: For businesses that don't have much capacity to manage their referral channel, Talkable's client service team can fill in the gaps, providing reports, suggesting new ideas, and helping to execute them

  • Businesses seeking fraud prevention: Talkable's excellent security and fraud prevention features make it a suitable choice for businesses that want to monitor the quality of their leads and prevent manipulation of their referral system.

  • Marketing teams: Talkable provides comprehensive support and innovative ideas to marketing teams, helping them to refine and implement new initiatives to attract new subscribers through referrals

  • E-commerce businesses: Businesses that operate online can greatly benefit from Talkable's referral program, as it can boost sales and attract high-quality traffic through word-of-mouth marketing

  • Luxury brands: Luxury brands, such as those in the watch sector, can use Talkable to enhance their sales through a strong remarketing strategy, which involves resharing bought items with a coupon

  • Talkable Reviews

    4.8

    Talkable rating

    4.0

    Ease of use

    4.5

    Customer service

    4.6

    Value for money

    4.5

    Likelihood to recommend

    4.4

    Features

    6 Talkable Reviews

    4.8 (6 reviews)
    • Grey G

      Improved Customer Acquisition with Intuitive Software Integration

      its intuitive interface and robust features have significantly improved our customer acquisition efforts. The software's ability to seamlessly integrate with our existing systems was a major plus

      May 14, 2024

    • Albert Smith

      Talkable's Analytics: Optimizing Referral Programs

      I've been impressed with Talkable's analytics capabilities. It provides clear, actionable insights that have helped us optimize our referral program

      May 4, 2024

    • Denise Miller

      Excellent Tool for Boosting Referral Marketing

      I appreciate Talkable's excellent security and fraud prevention features, but I find setting up campaign creatives somewhat challenging.

      April 30, 2024

    • Brenda D

      Feels Like Gaining Extra Team Members

      I've had an excellent experience with Talkable, viewing them as an essential partner in enhancing our engagement and acquisition. Our dedicated team has been consistent and highly competent, showing genuine interest in our success. I'm regularly impressed by their contributions to our meetings, presentations, and their excellent follow-up. What I value most about Talkable is our team who constantly encourages us to test, refine, and implement new initiatives to attract new subscribers through referrals. They are not just a service provider, but true partners in maximizing engagement and acquisition. However, I must confess that I'm not a fan of the interface design. Although it works well and is bug-free, it's not the most intuitive or visually appealing, and it took me some time to get used to it.

      April 21, 2024

    • Stephen R

      Talkable: An Exceptional Referral Marketing Tool

      As a marketing professional, I found Talkable to be an exceptional tool for referral marketing

      April 14, 2024

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