Ytel Promo Code

Ytel features

• Cloud-Based System

  Ytel is a cloud-based contact center software, meaning it can be accessed from anywhere with an internet connection

• Multichannel Communication

  Ytel supports various communication channels, including voice, text, email, and direct mail.

• Scalability

  The software is scalable and can support the growth of your business without requiring additional hardware or software.

• API Integration

  Ytel provides an API integration that allows businesses to connect the software with other systems or applications they use.

• Reporting and Analytics

  Ytel provides comprehensive reporting and analytics features that help businesses track performance and make data-driven decisions.

• Teresa

  Exemplary Customer Service and Product Satisfaction: My Experience with Ytel

  I initially thought Ytel was a fantastic company with an impressive product. I had a really positive interaction with a sales rep last year. When I was ready to sign up, I found out he had moved on, but the company assured me that the price we had negotiated would still be honored. After a few email exchanges, they kept their promise, which I found to be a testament to their integrity. One of their staff members, Chelsea, was particularly memorable. She was direct and to the point, which I appreciated as it saved me time. I believe that even as a smaller company, we should be treated with efficiency and professionalism, and that's exactly what I got. My instincts told me that if they were already treating us this efficiently, it would only get better. The sales manager was even more helpful, which I believe will be a significant factor in their success. Ultimately, I found a product that met my needs perfectly, with a team that genuinely values customer service. I'm really excited to see where this partnership with Ytel will take us!

  May 7, 2024

• Deborah Johnson

  Ytel: Streamlined Dialing Solution

  Ytel is a decent dialer system that I would recommend for beginner call centers. It lacks many features, but it accomplishes the task. It's a good system to use when quantity outweighs quality. If the goal is to call more contacts rather than focusing on the quality of calls, this is the best dialer system to use. It dials quickly and saves time. However, there are a few downsides to the Ytel system. For example, calls are not automatically recorded and there is a noticeable pause time between calls. I chose Ytel because it seemed easier to use than other systems I looked into.

  April 28, 2024

• Natalie N

  Ytel: User-Friendly and Robust Features

  I've been using Ytel for a while now and I must say, its ease of use is commendable. The interface is user-friendly and the features are robust

  April 21, 2024

• Cynthia

  Patrick Earns a PLATINUM Medal!

  I've used YTEL in the past with Mediamix's system, where I was responsible for pulling reports and loading lists. I initially thought the transition to Car Guardian would be similar, but found the setup to be quite messy. However, the support team has been incredibly helpful whenever I've had questions. I've interacted with Jimmy and James frequently, and they've always been kind and helpful. Patrick has been particularly outstanding, dedicating a lot of time to ensure I don't make any mistakes. I'm excited to continue working with him as we establish a new, more efficient system. When set up correctly, it's easy to generate reports and sort information. I appreciate that the system is organized by phone number, making it simple to search for a lead. They're also open to customizing the system to suit my preferences. However, there's no quick method to access list information for immediate changes. Evaluating each list and understanding the varying explanations on how to interpret the report is time-consuming. Running an export call report and sorting also takes up a lot of time.

  April 15, 2024

Ytel: Pros & Cons

Why is Ytel better than other Call Centers software?