Pros from reviewers

• Excellent customer service: The customer service provided by Splashtop is highly praised for being helpful, friendly, and quick to respond

• Reliable and easy to use: Users find Splashtop Business Access to be a reliable and user-friendly software, making it an essential tool for remote work

• Cost-effective: Compared to other alternatives, Splashtop Business Access is more cost-effective, offering a high-quality service at a lower price

• Fast and efficient remote access: Splashtop provides incredibly fast remote desktop access, enabling users to connect to their home and office computers from any device, even allowing for 4k video streaming at 60 frames per second

• Strong security: Splashtop is recommended for its serious approach to security, making it a trusted choice for both in-house and remote support solutions.

Cons from reviewers

• Pricing per user: Splashtop Business Access charges per user, which can become expensive for businesses that require multiple users to have access

• Difficulty in turning off auto-renew: The process to turn off the auto-renew feature is complicated and requires answering a series of questions, which can be seen as a data mining exercise

• No support for multiple accounts on one device: Splashtop does not allow for multiple accounts to be used on a single device, which can limit its usability for businesses with multiple users

• Limited features for unattended installations: While the software allows for unlimited unattended installations, it does not specify the number of installations needed, which can be a disadvantage for businesses that require this feature

• Lack of transparency in product usage: There is uncertainty about the product usage and the number of installations needed, which can make it difficult for businesses to determine if the software is the right fit for their needs.