Pros from reviewers
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Excellent customer support: Textedly's customer support is prompt, responsive, and helpful. They are quick to answer queries and even anticipate future ones, making it a reliable tool for communicating with customers and teams
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Effective communication tool: Textedly is an effective tool for communicating with customers and teams. It has enhanced communication by allowing users to send messages within minutes, making it a reliable tool for businesses and congregations alike.
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User-friendly and intuitive interface: Textedly has a well-designed, user-friendly interface that makes it easy to use for quick texting. Everything is easy to find from the first login, making it a breeze to navigate even for those who aren't tech-savvy
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Affordable pricing and impressive delivery rate: Textedly offers affordable pricing and an impressive delivery rate, making it a cost-effective solution for businesses. It's also one of the most economical texting platforms available
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Easy to schedule messages: Textedly allows users to schedule text messages in advance, add pictures, documents, and subscribers with ease. This feature is particularly useful for businesses that need to send out messages at specific times
Cons from reviewers
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Lack of a mobile app: Despite its user-friendly design, Textedly does not offer a mobile app, which could make accessing the platform more convenient for users on the go
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Interface layout could be improved: Some users find the layout of the platform could be improved for better user experience
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Paying for unused keywords: The platform's pricing model requires users to pay for keywords that they may not use in the following month, which can be costly and inefficient for businesses that frequently update their customer lists
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Assigned phone number format: The corporate-looking assigned phone numbers, such as 555-222, can be off-putting to customers and lead to lower engagement rates
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Limited personalization options: Textedly does not offer features to add unique elements into the text, such as personalizing with the individual's name, which can limit the effectiveness of marketing efforts.
Main features
Starting Price
Free Plan
Automated drip campaigns
Advanced analytics and reporting
SMS marketing made easy
Customizable templates for quick campaigns
Two-way communication
Starting Price
N/A
Free Plan
No
Automated drip campaigns
Advanced analytics and reporting
SMS marketing made easy
Customizable templates for quick campaigns
Two-way communication
What is Textedly?
How Textedly compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Textedly best for according to our reviewers?
Small businesses: Textedly is suitable for small businesses due to its user-friendly interface and affordable pricing
E-commerce companies: E-commerce companies can use Textedly to notify customers about updates or changes, although the platform may be less suitable for personalized, individual messages
Marketing professionals: For marketing professionals, Textedly offers a cost-effective and personal tool for reaching customers directly, although the character limit may be a constraint
Churches and congregations: Textedly can be used by churches and congregations to easily share information and connect with their community
Newcomers to SMS marketing: Textedly is a good choice for those new to SMS marketing, as it is easy to use and offers responsive customer support.
Textedly Reviews
4.5
Textedly rating
4.5
Ease of use
4.5
Customer service
4.6
Value for money
4.6
Likelihood to recommend
4.4
Features
6 Textedly Reviews
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Henry Jones
Reviewing Textedly: A Deep Dive
I have been using Textedly as an effective communication tool for over 4 years. It's user-friendly and allows me to send messages within minutes. I absolutely love it.
May 12, 2024
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Ann Garcia
Textedly Delivers as Promised - A Few Months In and Still Loving It!
I find Textedly extremely user-friendly and well-designed, making it easy to use for quick texting. Everything is easy to find from the first login. There's not much I dislike about it, but I think it would be more convenient if they created an app to save time going online.
May 7, 2024
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Greta D
Textedly Boosts Customer Engagement for Business
I've been using Textedly for my business communications and it has significantly improved our customer engagement
April 27, 2024
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Melissa Martinez
Highly Stable and User-Friendly
I find Textedly extremely easy to use and very stable. The support staff is professional and polite. Setting up messages is simple and they are usually delivered within minutes. You can also schedule messages for later. There is a monthly surcharge in addition to the annual fee, which I wasn't aware of, but despite this, I would highly recommend this solution for any business.
April 20, 2024
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Bryan S
Two Stars for Limited Customer Flexibility
I appreciate Textedly's affordable pricing and impressive delivery rate, but I find it unsuitable for businesses that send SMS to new and updated customer lists each month. My issue is that I have to pay for keywords that I won't use in the following month. According to Textedly, if I remove a subscriber from a keyword, I can't resubscribe them, even if I create a new keyword. They also advise against deleting keywords as it deletes all message data, which could be problematic in case of a Telephone Consumer Protection Act (TCPA) legal issue. I don't understand why I should pay for keywords I won't use in the future. I also find the platform not user-friendly and often have to contact customer service for technical issues or questions that aren't addressed in the QA section. I switched to Textedly because the delivery rate of EZ Texting dropped to 50%, resulting in half of my messages bouncing back. It's disappointing as I had.
April 15, 2024
