Pros from reviewers

• User-friendly software: Extole is praised for its user-friendly interface, making it easy for users to set up campaigns and manage referral programs

• Quick launch and continuous support: Extole's ability to help businesses launch in just one day, coupled with continuous support and optimization from a dedicated Client Services Manager, is highly valued by users

• Comprehensive services: Extole offers a range of services including Design & Strategy, Launch Services, Creative Services, and ongoing reporting, analysis, and optimization, providing a holistic solution for businesses

• Enhanced customer engagement and site traffic: Extole has been effective in enhancing customer engagement and site traffic, with users noting the value of consistent follow-ups and check-ins

• Seamless referral program: Extole's referral program is completely seamless and requires little effort to manage after the initial setup, making it easier for customers to refer friends and get rewards.

Cons from reviewers

• Lack of a completely separate staging environment: While the software is simple to install and the team is responsive, there is a lack of a completely separate staging environment which could be a disadvantage for some users

• Tedious and sometimes inaccurate reporting: While the software is simple to use, the reporting can sometimes be tedious and inaccurate, which could be a problem for users who need precise and easy-to-understand reports

• Timezone difference: For users in different timezones, the difference can pose a problem in terms of communication and getting timely assistance

• Limited user control over changing images/assets or updating copy: While the software is easy to use and provides valuable insights, some users may wish for more control over changing images/assets or updating copy

• Dashboard could be more intuitive: Although it's easy to learn with the help of a Client Services Manager, the dashboard could be more intuitive, which could improve the user experience.