General information about Hotelkey
HotelKey is a cloud-based, all-in-one hotel management software designed to streamline operations for small to mid-sized hotels, motels, and resorts. It offers comprehensive features including front desk operations, housekeeping management, online booking, mobile check-in, and integrated payment processing.
HotelKey also provides real-time inventory management and reporting analytics to help hoteliers make data-driven decisions. Its user-friendly interface ensures easy navigation for staff members of all levels of computer proficiency. The software supports integration with various third-party applications like accounting systems and customer relationship management tools for enhanced functionality.
With its robust security measures, HotelKey ensures the protection of sensitive guest data. Additionally, it offers 24/7 customer support to assist users in any technical issues they may encounter. Overall, HotelKey is a reliable tool that can help improve efficiency and productivity in the hospitality industry.
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See alternatives to Hotelkey like Checkfront or Omnify.What is Hotelkey used for?
HotelKey is a cloud-based hotel management tool that simplifies the daily operations of small to medium-sized establishments. It allows for efficient management of reservations, mobile check-ins, and payments, thereby enhancing the customer experience. For instance, a customer can book a room online, check-in via their mobile, and pay directly through the software. Additionally, it offers real-time inventory management, which is essential for tracking room availability. It also integrates data analysis tools to assist in data-driven decision making. Lastly, its user-friendly interface makes it easy for all staff members to use.Hotelkey features
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Cloud-based System
HotelKey operates on a cloud-based platform, allowing for easy access and management from any location -
Comprehensive Features
It offers a wide range of features including front desk operations, housekeeping management, online booking, mobile check-in, and integrated payment processing -
Real-time Inventory Management
HotelKey provides real-time inventory management and reporting analytics to help hoteliers make data-driven decisions -
Integration Capabilities
The software supports integration with various third-party applications like accounting systems and customer relationship management tools for enhanced functionality -
Robust Security Measures
With its robust security measures, HotelKey ensures the protection of sensitive guest data.
4 Hotelkey reviews
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Brittany
Streamlined Hotel Management with Integrated Software
its intuitive design has streamlined my hotel management tasks. The software's ability to integrate with other systems is a significant advantage
April 28, 2024
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Gabriel Williams
Simplifying Life with Hotelkey
The primary business issue I'm addressing with Hotelkey is maintaining consistency in avoiding invalid credit cards. Hotelkey has a system that pre-checks the card for me and marks it as invalid if necessary. I don't even have to revisit the extranet to see if the card was updated or needs to be canceled, Hotelkey takes care of that. I appreciate the product's ease of use, it's smooth and efficient. I also like that it's cloud-based, so I don't have to worry about hardware crashes or data loss. The manager's app on my smartphone is great because I can access all the information I need. Closing rooms and updating rates are just a few taps away on my phone. My favorite feature is the 24/7 support hotline. Initially, I was skeptical because we had trouble setting up the basics for the app. We had a preferred way of processing our check-ins and check-outs from our old PMS that we wanted to continue using. However, they made some changes.
April 20, 2024
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Rebecca R
HotelKey: A User-Friendly Platform
I have found HotelKey to be an incredibly user-friendly platform
April 16, 2024
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Melissa Williams
Efficient Task Assignment and Tracking with Beneficial Rate Management
tasks are assigned and tracked effectively. The rate management feature is a boon
April 15, 2024
Hotelkey: Pros & Cons
Pros
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Ease of Use: HotelKey is designed to be user-friendly, making it easy for hotel staff to learn and operate
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Comprehensive Management: The software offers a wide range of features including reservation management, housekeeping management, and guest profile management, providing a one-stop solution for hotel operations
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Cost-Effective: HotelKey is a cloud-based system which eliminates the need for expensive hardware and maintenance costs.
Cons
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Limited customization: HotelKey offers limited options for customization, making it less flexible for businesses with unique needs
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High learning curve: The software can be complex and difficult to learn, especially for non-tech savvy users
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Lack of advanced features: While HotelKey covers basic hotel management functions, it lacks some advanced features offered by other software in the market.
Why is Hotelkey better than other ERP software?
Hotelkey is better at value for money than Newbook: 4.7 vs 4.4
Hotelkey is a better solution based on percentage of positive reviews than Checkfront: 93 vs 91
Hotelkey is a better solution for customer support than Checkfront: 5.0 vs 4.5
Hotelkey has better positive reviews than Omnify: 93 vs 88
Hotelkey is better at customer support than Omnify: 5.0 vs 4.5
Hotelkey is a better solution for customer support than Bookamat: 5.0 vs 4.5
Hotelkey is easier to set up than Bookamat: 4.5 vs 4.0
Hotelkey is a better solution for customer support than Gorendezvous: 5.0 vs 4.5
