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PayU reviews
3.5 (4 reviews)

PayU is a comprehensive payment solution designed to cater to business needs. It provides a secure payment gateway, ensuring safe transactions for customers. With over 150 payment modes, it boasts the best success rates in the industry. PayU is not just a tool for receiving payments but also aids in enhancing customer experience and boosting business growth. Its robust features and seamless integration make it a reliable choice for businesses of all sizes.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is PayU?
  • 04How PayU compare to similar software?
  • 05Who is PayU best for according to our reviewers?
  • 06PayU reviews

Pros from reviewers

  • Easy integration with online platforms: PayU can be seamlessly integrated with various online platforms, including e-commerce stores and WordPress websites, making it a convenient choice for businesses transitioning online.

  • Variety of payment methods: PayU offers a wide range of payment methods, including EMI options, pay later options, and credit card payments. This variety attracts customers and contributes to business growth.

  • Timely settlement of payments: PayU ensures that payments are always settled on time, providing businesses with reliable cash flow.

  • Supportive sales team: The sales team at PayU is known for their supportive nature, particularly during the registration process, making onboarding easy and efficient.

  • Mobile payment feature: PayU offers a mobile payment feature, providing a convenient payment option for customers and enhancing the overall user experience.

Cons from reviewers

  • Limited currency support: PayU does not support all currencies, which can limit its usefulness for businesses operating in certain regions or dealing with international transactions

  • High Transaction Discount Rate (TDR): PayU's TDR is higher compared to other payment solutions, which can increase the cost of transactions for businesses

  • No mobile app for iOS: PayU does not have a mobile application for iOS, limiting its accessibility and convenience for users who prefer mobile notifications for payments

  • Delayed transaction confirmation: PayU sometimes takes time to confirm transactions and occasionally crashes, making it difficult to determine if the payment was successful

  • Poor customer service: PayU's customer service has been criticized for being slow to respond, unhelpful, and sometimes rude, which can lead to frustration and dissatisfaction among users.

Main features

Starting Price

N/A

Free Plan

No

Instant settlements

Delight customers with 150+ payment modes

Global growth

Get industry best success rates

Fraud detection & prevention

What is PayU?

PayU is a leading payment gateway solution offering a wide range of payment options such as credit cards, debit cards, net banking, EMIs, BNPL, UPI, and wallets. It ensures a smooth, secure, and user-friendly payment process for customers, enhancing their satisfaction and loyalty. PayU is easy to sign up for and provides a seamless payment experience, allowing businesses to focus on growth. It also offers access to a global network of entrepreneurs and SaaS experts through the Secret platform, which provides SaaS deals to help businesses grow and save costs.

Who is PayU best for according to our reviewers?

  • Online Store Owners: These users can integrate PayU with their online stores to facilitate a variety of payment methods, including EMI options, pay later options, and credit card payments. The software also allows for easy onboarding and timely settlements

  • WordPress Website Owners: PayU can be easily integrated with WordPress websites, allowing for a seamless transition to online business operations. It also offers a mobile payment feature for added convenience

  • International Sellers: PayU supports both domestic and international payments, making it a suitable choice for businesses that operate globally. It also offers a variety of payment methods, including invoices, links, QR codes, and Excel sheets

  • Small Business Owners: PayU's comprehensive payment solution and easy integration with e-commerce platforms make it a good fit for small businesses. It also offers the ability to set up recurring or subscription plans

  • Tech-Savvy Users: PayU's user-friendly interface, instant website and third-party integrations, and QR code payment options make it a suitable choice for tech-savvy users. However, these users should be aware that the software's TDR is higher compared to other solutions.

  • PayU reviews

    3.5

    PayU rating

    4.5

    Ease of use

    3.5

    Customer service

    4.3

    Value for money

    3.9

    Likelihood to recommend

    4.3

    Features

    4 PayU reviews

    3.5 (4 reviews)
    • Russell Jones

      Trustworthy Transactions with PayU

      I highly recommend using PayU for all your transactions with merchants! They have a streamlined process that ensures a smooth transaction every time. While they may not have a dedicated payment dispute team, it's because they put their trust in the merchants they work with. This means you can confidently pay for your product or service, knowing that your transaction is in good hands!

      April 28, 2024

    • Joan A

      PayU - Pioneers in Payment Solutions

      In my view, PayU is a durable platform accessible to nearly all businesses. No other payment solutions provider boasts such a large community. I think there's no business today that hasn't integrated with PayU if they've dealt with online payments and implemented POS services. PayU is one of the earliest, most trusted, and widely adopted payment solutions providers in both the private and public sectors. It's prevalent in retail, wholesale, or large merchandise outlets. My only concern is a perceived decrease in business expansion and delay in upgrades according to market needs. I worry that the PayU network may contract if more upgrades aren't adopted soon. However, the vendor responded to me, expressing their happiness to have me in their community and their commitment to serving merchants worldwide. They also noted that PayU is currently available in over 50 countries and they are continually expanding.

      April 22, 2024

    • Foster

      Experience Secure Online Payments with PayU's Diverse Options

      My overall experience with PayU was extremely positive. Whenever I needed assistance, their team was always ready to provide the necessary support. The payment gateway, a crucial aspect for accepting payments from our website customers, was reliable and secure, ensuring the safety of customer data. Although PayU charges a small processing fee, it is less than other gateways. I was able to easily track payment collection history and settlement information transparently, and they automatically sent me my tax invoice. The platform allowed me to use multiple payment options under one gateway, which boosted my sales rate. PayU consistently settled my funds in my registered account on time. The vendor responded to my review in March 2022, expressing their satisfaction with my positive experience with their company, support team, and products.

      April 16, 2024

    • Jerry R

      Highly Recommended: PayU's Reliable and Efficient Payment System for Webshops

      I would highly recommend PayU for anyone looking to set up a webshop! There have been numerous occasions where my money was paid out exactly when it was supposed to be in my account. This can be a significant amount of money and as a businessman with bills to pay, it's incredibly reassuring to know that my funds will be there when I need them. PayU is always on top of things and they're quick to address any issues, often preemptively ensuring that everything runs smoothly with my bank. I would strongly endorse this company. Looking at all the reviews here, it's like being in a well-oiled machine. I've never come across a company like this before, as payment systems usually have mixed ratings. But PayU stands out with its consistently high performance!

      April 15, 2024

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