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Sawyer Reviews

4,7/5

(15)

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• Stephanie Johnson

  Sawyer: The Essential Software for Summer Camps and Classes

  As a novice in teaching summer camps and children's classes, I am grateful for finding Sawyer. It enables me to showcase my brand professionally and is cost-effective. The software is user-friendly with a minimal learning curve. When I initiated a summer camp for kids, Sawyer simplified the process by providing all the necessary features, even those I hadn't thought of. They continue to introduce more features, especially during the pandemic when businesses had to shift to online classes. The onboarding process was uncomplicated. Both the front-end and back-end interfaces are modern and similar to Apple's design, making it easy for me and the users. Other software I tried were outdated and cumbersome. Their customer service is very supportive. I've been using the software for nearly two summers now and I can't think of anything I dislike. I do wish I could embed my Registration page on my website myself, but Sawyer does it swiftly so it's not a significant issue. I chose Sawyer for its ease of use, Apple-like.

  

  July 13, 2024

• Carol Jones

  Terra Arts Experiences Elation with Sawyer!

  I wish Sawyer had a phone feature! Our customers have unique needs that have been difficult for our bookkeeper to handle. Even our CPA or QuickBooks expert couldn't fulfill our needs. Our customers usually sign up with a non-refundable deposit about six months before classes begin and we typically sell out within a few weeks of opening registration. Some customers pay with a monthly purchase order after the class has started, while others prefer to be billed monthly on their credit card. This has been a nightmare for us as no bookkeeping system has been able to automate it, provide a roll sheet, maintain a database, bill the customer, send statements and receipts, or give us a list of accounts receivable. However, we are delighted with Sawyer! It looks fantastic on our website and our customers think we've improved. We love the financial reports and we haven't even fully explored its capabilities yet! One thing we needed but haven't been able to implement is selling tickets for our theater performances.

  

  July 9, 2024

• Irene

  Satisfied Sawyer User

  The customer service at Sawyer has been outstanding from my first phone call. They helped me set everything up and always answer my questions quickly. I need a simple, uncomplicated scheduling system, but most importantly, I want it to be easy for my students' parents to book a class. I'm not very tech-savvy, but I found the setup process on Sawyer to be very straightforward. I've used other scheduling systems before and I'm so glad I chose Sawyer. The only minor issue I have is that when I upload a picture for a listing, it often takes a few tries to get it right as it tends to reposition. However, I usually get it right after a few attempts. I chose Sawyer because it's designed with children in mind. I love how it looks and I think it's a fantastic scheduling system.

  

  June 30, 2024

• Janice R

  Thrilled with Our Transition to Sawyer

  I truly believe that our programs consistently sell out and have waitlists due to Sawyer's user-friendly nature for our parents. It saves both them and our staff a significant amount of time that was previously wasted on a cumbersome and inaccurate registration system with terrible tech support. The tech support from Sawyer is unparalleled. Whenever we face a problem, we usually get a response from a real person within an hour, often directly from our account manager. They also value user feedback to continuously improve the software. My only real complaint is that it doesn't integrate with Quickbooks, causing some additional accounting issues. However, it's still a huge improvement over the previous registration software we used. We switched to Sawyer because WooCommerce's tech support was the worst, it consistently gave us inaccurate enrollment counts, and they made a mistake that cost our small non-profit nearly $1000 and refused to take responsibility for it.

  

  June 25, 2024

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