General information about Fixme it
Secret's take about Fixme it
Mary O'Brien
Customer Success Manager
Fixme it features
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Regulatory compliance
FixMe.IT is compliant with PCI regulations and the HIPAA law. -
Multiple Features
Among the features of FixMe.IT, we find the handling of multiple sessions, bidirectional screen sharing, unattended access, control of multiple windows, video session recording, and whiteboard tools. -
Data sharing
FixMe.IT allows for sharing clipboard data such as text, images, and other files from one computer to another. Users can also drag and drop files between different computers. -
Multiple monitor control
Users can view and control multiple monitors connected to a remote computer. If the remote computer encounters an issue, it is possible to restart it remotely without interrupting the ongoing session. -
Remote Connection
It allows users to connect to any remote computer, catering to different types of users, ranging from individual owners to international companies in various sectors.
3 Fixme it reviews
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Austin J
Delivers Essentials, Decent Remote Functionality
I appreciate the logon/logoff, remote reboot, and simple UI features of FixMe.IT. I also like the ability to visit a simple URL and run multiple sessions simultaneously. However, I find it requires too many clicks from the user to run or accept connections. I've also had issues with QHD resolution and the inability to enter credentials to run as admin, as it must be run as a service. In response to my feedback, Dan from Techinline informed me that they plan to remove the need for the remote user to click 'Accept' when connecting to the expert. He clarified that FixMe.IT supports all screen resolutions up to 4K and suggested adjusting the application's scaling settings to suit my needs. He also mentioned that I can enter admin credentials on the remote machine, but certain tasks require the end-user's input by Windows design.
April 20, 2024
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Dylan R
Fixme IT's Multi-Session Capability Boosts Team Productivity
As an IT manager, I was impressed by Fixme IT's ability to handle multiple remote sessions simultaneously. This feature greatly improved our team's productivity and efficiency
April 16, 2024
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Scott E
Effortless Operation with Handy Grouping and Monitoring Interface
I appreciate the simplicity of viewing my connected computers and their online status, and the ability to name, group, or ungroup them. The spreadsheet totals for connection times are extremely useful for demonstrating to clients the effort and time invested in maintaining or troubleshooting their devices. I like that the program doesn't rely on a browser and is lightweight. The customer service is quick, patient, efficient, and friendly. However, customization is not as straightforward as I'd prefer. I feel like I have to read manuals in various places and put in effort to make my branded page or template truly stand out. I wish the program could prompt for notes on what was done after a connection, and include this in the spreadsheet for connection times. Currently, I'm writing in a different program and trying to track all those notes, times/dates/clients, and then trying to incorporate them into the spreadsheets I send to my clients. It's not as neat in two separate documents or takes extra time to.
April 14, 2024
Fixme it: Pros & Cons
Pros
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Wide range of features: With Fixme It, entrepreneurs can access a comprehensive set of tools to help manage their business effectively
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Cost-effective solution: Fixme It offers affordable prices, allowing young entrepreneurs to save money on their tech expenses
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Expert support: Fixme It provides access to a network of SaaS experts who can offer guidance and advice, supporting entrepreneurs' growth.
Cons
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Limited features: Fixme It may not have all the features you need for your specific business needs
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Inflexible pricing: The pricing structure of Fixme It may not be flexible enough to accommodate your budget
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Technical support limitations: The level of technical support provided by Fixme It may not meet your expectations.
Why is Fixme it better than other Remote Desktop software?
Fixme it has more positive reviews than Teamviewer meeting: 98 vs 89
Fixme it has more features than Teamviewer meeting: 98 vs 31
Fixme it has better positive reviews than AnyDesk: 98 vs 94
Fixme it is better at customer support than AnyDesk: 4.5 vs 4.3
Fixme it is a better solution based on percentage of positive reviews than Zoho Assist: 98 vs 96
Fixme it is more versatile than Zoho Assist: 98 vs 96
Fixme it is a better solution based on percentage of positive reviews than Splashtop business access: 98 vs 96
Fixme it is more versatile than Splashtop business access: 98 vs 39