Alchemer Promo Code

Alchemer features

• Advanced Reporting and Analytics

  With Alchemer's advanced reporting and analytics, you can transform raw data into meaningful insights. Gain a deeper understanding of your survey results, visualize trends, and identify patterns using customizable reports and interactive charts. Make data-driven decisions to optimize your business strategies effectively

• Powerful Survey Creation

  Alchemer's survey creation enables you to design and customize surveys that fit your specific needs. With an intuitive drag-and-drop interface, you can easily add various question types, personalized branding, and conditional logic to create engaging surveys that capture valuable insights from your target audience

• Seamless Data Collection

  Alchemer allows you to collect data from multiple channels effortlessly. Whether it's through web surveys, mobile devices, email invites, or even social media platforms, you can easily reach your audience and gather their valuable feedback. The seamless data collection ensures you never miss a valuable response

• Robust Survey Logic and Branching

  Alchemer's robust survey logic and branching allows you to make surveys dynamic and personalized. Tailor the survey experience based on respondents' previous answers, ensuring they only see relevant questions. This streamlines the survey flow, making it more engaging and increases the response rate

• Collaborative Survey Planning and Sharing

  Collaboration is key in any successful business venture. With Alchemer's collaborative survey planning and sharing, you can work seamlessly with your team by granting them access to survey planning and analysis tools. Share insights, collect feedback, and collaborate to make informed decisions collectively

• Ronald

  Alchemer's Top-Notch Customer Support

  I've found Alchemer's customer support to be top-notch, they're always ready to assist with any queries or issues I encounter

  April 20, 2024

• Brittany

  Unyielding and Exorbitant: A Tale of Alchemer's Customer Service

  I learned about various functions of a survey provider through Alchemer and how they can be creatively used to create quizzes and surveys. Some features were unique to Alchemer at the time, but this is quickly changing with several other excellent providers now offering similar features. Over the past 5+ years, I had to pay Alchemer to host 2 surveys with light traffic, essentially as storage, due to their lack of transparency about downgrade and storage policies. The features I needed, like advanced quizzes and calculations, were only available on their platform. I repeatedly asked about downgrading to a lower plan as I wasn't actively using the platform but didn't want to lose my data and work. Their responses were vague, despite knowing they were profiting from my monthly payments just to store a few MB of data.

  April 16, 2024

• Debra S

  Support Structure Changes Result in Terrible Customer Service. Beware!

  The Alchemer survey interface is quite intuitive and offers a wide range of features, which I appreciate even though I don't use them all. However, over the past six months, I've been disappointed with their service. Their support team seems to avoid giving timelines for responses, not even for resolving issues, just for getting back to me. They tried to quadruple our prices with less than two months' notice, without offering any additional features or benefits that we would find useful. When we asked for a more reasonable feature package that aligns with our pricing, we were told that we 'no longer fit their infrastructure'. They've also had product rollouts that have been disastrous, even causing an outage that I had to learn about from my clients instead of them. When we finally got them on the phone, they told us they can't quality check everything because they update their product five times a day, suggesting their platform is far from stable.

  April 15, 2024

Alchemer: Pros & Cons

Why is Alchemer better than other Survey software?