General information about SurveySparrow
To deploy a successful marketing campaign, reach your customers and increase conversion rates and sales volume, omnichannel is a must. Indeed, it is necessary to engage customers on a wide range of channels. To improve the experience across all these touch points, you need to increase your customer knowledge.
To meet this challenge, SurveySparrow offers you the ability to create surveys to gather this valuable information. By analyzing the responses and understanding your customers’ needs and wants, you can identify underlying patterns, predict trends, and drive your strategy more effectively.
Customer experience, product experience and employee experience, the SaaS SurveySparrow tool allows you to fine-tune them all. It allows you to improve the fluidity of your relationships with your customers, your employees and your partners, to improve both your reputation and the performance of your company.
One of the major advantages of this online solution is its versatility. Industries as diverse as healthcare, education, hospitality and travel or agencies can take full advantage of this tool.
With more than 100,000 customers in over 149 countries, SurveySparrow has become a major player in satisfaction and other types of surveys. SurveySparrow has been recognized as a Leader Winter 2021 and Top 100 Fastest Growing Products by G2.
In addition, major brands have created better experiences through this recognized platform. This is the case for Xerox, Honda, Opera and Exin. Godrej Consumer Products, for example, is an emerging market leader in the personal and household care segment. It uses SurveySparrow to survey its employees to improve their journey. The tool has achieved a 90% survey completion rate. So this all-in-one platform can help you make a difference in your internal or external relationships.
Secret's take about SurveySparrow
If life were a multiple-choice questionnaire, I’d always choose “All of the above” as my response 📝 I like to keep my options open and maintain an air of delightful unpredictability… That is also why my friends now never ask me to complete their surveys, they mentioned something about ‘skewed results’ 🤷♀️
SurveySparrow is a cloud-based survey software platform that enables you to create and distribute surveys and collect valuable feedback from your target audience 💬 The user-friendly interface provides you with interactive survey formats and advanced features designed to enhance the survey-taking experience and improve your conversion rates 📊 Unlike traditional questionnaires, SurveySparrow offers a conversation survey approach, presenting surveys in a chat-like format, aiming to engage respondents and provide them with a more interactive and personalized experience. The SaaS platform ensures that surveys are mobile-responsive so your users can complete surveys at their own convenience, with automated reminders to help increase response rates and encourage survey completion. Get what you need out of your surveys and questionnaires with SurveySparrow 📲
SurveySparrow is a user-friendly solution for a wide range of businesses and industries that have a need for collecting feedback and conducting surveys 👍 Custom-centric companies can prioritize their customer experience and satisfaction using this platform to gather important feedback from their users. The tool is also useful for your market research, allowing you to create interactive forms to better engage your target audience 📋 The user-friendly interface provides different customization options and advanced features, like survey piping, to create a more tailored experience. Streamline your feedback collection process and gain precious insights into what your users think so you can make the right decisions for your startup! 📈
SurveySparrow has different pricing plan options available for you to choose from when it comes to your survey needs. Choose from the Full Suite, 360 Assessments, NPS + CX Suite, or Surveys and get 25% off with Secret, saving you up to $1,497! 💰
- More details about SurveySparrow's pricingsTop alternatives to SurveySparrow’s survey platform include SurveyMonkey, Google Forms, Typeform and Outgrow. Discover great offers for these types of tools and more on Secret to start saving! 💡
- More alternatives to SurveySparrow
Mary O'Brien
Customer Success Manager
1 deal available: 25% off all plans
Unlock our SurveySparrow deal and access 25% off all plans, saving your startup up to $1497. Secret offers 280+ verified deals and discounts on top SaaS software and apps to help your small business save money and grow. Don't wait! Take advantage of our SurveySparrow promotional offer and coupon this September 2023.
25% off all plans
Unlock our SurveySparrow deal and access 25% off all plans, saving your startup up to $1497. Secret offers 280+ verified deals and discounts on top SaaS software and apps to help your small business save money and grow. Don't wait! Take advantage of our SurveySparrow promotional offer and coupon this September 2023.
SurveySparrow pricing
Enterprise
Contact sales
Custom response limits
Custom share limits
Forever Free
50 responses per month
3 active surveys
Up to 10 questions per survey
Response notifications
Basic
$43
/ month
2,000 responses
1 admin user
10,000 contacts
500 API calls per day
Essentials
$75
/ user / month
5,000 responses
3 admin users
20,000 contacts
1,000 API calls per day
Business
$217
/ month
30,000 responses
60,000 email shares
5 admin users
200,000 contacts
SurveySparrow features
Deliver an unforgettable experience
-
Enjoy an all-in-one platform
SurveySparrow centralizes all your needs. Whatever your industry, it provides you with powerful, secure solutions that are tailored to your business needs: satisfaction surveys, polls, forms, or video surveys - anything is possible.
-
Deliver a superior customer experience
Optimize all touch points in the customer journey. Be proactive and exceed your customers’ expectations by delivering a superior customer experience. Improve customer satisfaction and retention through qualitative surveys.
-
Improve product quality
Carefully gather customer feedback on your products and services. Develop relevant solutions, stimulate product usage and build long-term customer loyalty. From market analysis to feedback tracking, gain efficiency.
-
Optimize employee engagement
Keep your employees engaged with SurveySparrow’s recruitment and pre-hire surveys, alongside 360-degree employee evaluations, to assess performance and culture. With this feedback, improve productivity and optimize workflows.
-
Integrate SurveySparrow into your workflow
You don’t need to change your habits. Instead, SurveySparrow software adapts to your ecosystem with native integrations. Simplify tasks and optimize workflows by connecting HubSpot, Salesforce, MailChimp or Slack.
-
Automate feedback tracking
Easily gather feedback on your products and services and stimulate usage with scheduled surveys. Improve customer loyalty and retention by consistently monitoring and addressing feedback.
-
Tailor surveys to your needs
With SurveySparrow, you can create and customize a range of surveys including satisfaction surveys, polls, forms, and video surveys. The platform's flexibility allows you to mold surveys to fit your unique business needs and industry standards.
SurveySparrow: Pros & Cons
Pros
-
User-friendly interface: Easy to learn and enjoy
-
Pricing plans: Survey platform plans are inexpensive and allow for flexibility
-
Data richness: Information can be accessed through custom views and filters
Cons
-
Email marketing: The all-in-one tool does not have such features
-
Customer support: Support is only available via chat. In addition, the response time to requests is relatively long.
-
SurveySparrow chat: The chat theme does not support multi-line responses
