General information about ConnectWise Control
ConnectWise Control is your go-to solution for seamless and secure remote access to computers and devices, no matter where they are located. Designed with user convenience in mind, this powerful remote access software ensures fast connections and high-quality session recordings to boost productivity.
With ConnectWise Control, businesses can efficiently manage and support their clients' devices, resolving technical issues with ease. Collaborating with remote teams becomes a breeze, enabling effective communication and troubleshooting. The software's customizable branding option allows you to tailor the experience to your business's unique identity.
Join the growing community of satisfied users relying on ConnectWise Control to streamline remote access, increase efficiency, and achieve seamless collaboration. Embrace the power of remote control with ConnectWise Control and elevate your business to new heights of productivity today!
As a part of Secret's marketplace, you can take advantage of exclusive SaaS deals for ConnectWise Control, making it even more accessible for businesses looking to enhance their remote access capabilities.
See alternatives to ConnectWise Control like Zoom Meetings or Sprinto.
Secret's take about ConnectWise Control
Have you ever needed to access your computer from a remote location but don't want to hassle with complicated setup processes? Look no further than ConnectWise Control!
With this nifty software, you can easily access your computer from anywhere to troubleshoot issues for your clients or access important files without leaving your sandals-and-poolside workstation 🏝️
As someone who frequently forgets passwords and technical know-how, I appreciate ConnectWise Control's user-friendly interface and robust features. Whether you need to access your computer remotely or allow a client to view your screen for a demonstration, ConnectWise Control does the job with ease. Plus, the ability to customize the software with your branding is a nice touch 👌
With plans starting at $19 per user per month, ConnectWise Control is affordable for businesses of all sizes. The savings you'll get from using ConnectWise Control instead of hopping on a plane to troubleshoot your clients' computers is priceless 💸
While ConnectWise Control's features are top-notch, there are some great alternatives out there such as TeamViewer, AnyDesk, and LogMeIn just to name a few. But, with Secret's amazing deals on SaaS software, why settle for less when you can get the best for less? 😉
- More alternatives to ConnectWise Control
Mary O'Brien
Customer Success Manager
What is ConnectWise Control used for?
ConnectWise Control is a game-changer for small businesses, offering secure remote access to devices anywhere. It's perfect for troubleshooting client issues, saving time and resources on travel. For instance, an IT company can remotely fix a client's software issue, enhancing customer satisfaction. It also facilitates remote team collaboration, making project discussions and problem-solving efficient. The software can be customized to reflect your brand, adding a professional touch. With exclusive SaaS deals on Secret's marketplace, it's an affordable solution to boost productivity and streamline operations. Embrace the future of work with ConnectWise Control.ConnectWise Control features
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One-click support
Say goodbye to long phone calls and endless email threads. ConnectWise Control offers one-click support that allows you to quickly and easily connect with your clients, and provide instant support.
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Flexible deployment
ConnectWise Control has flexible deployment options that allow you to install the software on-premises or use it as a cloud-based solution. This provides you with the freedom and flexibility to choose the deployment option that works best for your business needs.
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Recording
Record sessions and save them for future reference or compliance purposes.
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Desktop virtualization
Remotely access and control desktops or servers for troubleshooting and maintenance purposes.
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Help desk management
Manage and resolve support tickets efficiently with a centralized help desk system.
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Diagnostics tools
Conduct remote diagnostics and troubleshooting of issues with comprehensive diagnostic tools.
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Fast and secure communication
With ConnectWise Control, you can securely communicate and collaborate with your clients, colleagues, and team members by sharing screens, files, and web-based apps.
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Custom branding
Stand out from your competitors with ConnectWise Control's custom branding feature. You can personalize your account to reflect your brand and maintain a consistent look and feel throughout all your interactions with clients.
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Quick access
ConnectWise Control allows you to quickly access computers and servers remotely, without any hassle of VPNs or additional configuration.
2 ConnectWise Control reviews
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Kenneth M
ConnectWise Control: Impressive Speed and Reliability
The speed and reliability of ConnectWise Control is impressive. Even when working with clients who have slower internet connections, I've found the software to perform admirably
April 14, 2024
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Angela Johnson
Top-notch Remote Tool Experience with ConnectWise Control!
I am employed by a company that supports over 300 clients. When I joined, all remote connections were manually established, which was inefficient. I began using Devolutions Remote Desktop Manager (RDM) to set up many of our remote connections, but it was unable to manage all, particularly those that required a VPN connection before using RDP to connect to the server. This process was time-consuming, taking over 2 minutes per session. I needed a faster solution that still provided the security of a VPN connection. That's when I discovered ConnectWise Control. After testing the trial version and extending it with the assistance of the CW support team, I was convinced this was the solution I needed. Now, it only takes me 15 seconds to connect to a remote server. Thanks to the integration in RDM, my colleagues can also use the same configured session to start remote connections. I value the ease of setup, price, LDAP integration, RDM integration, and email notifications. However, setting up email notifications was a bit challenging.
April 13, 2024
ConnectWise Control: Pros & Cons
Pros
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Collaborative working: The tool offers a wide range of collaboration tools
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Data security: ConnectWise benefits from two-factor authentication and AES-256 encryption
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Remote assistance: The platform enables remote assistance to be provided to customers
Cons
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Software integrations: Numerous connections to third-party applications are missing
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Mobile version: ConnectWise’s mobile version is slower than the desktop version
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Customer support: The platform’s customer service does not live up to users’ expectations
Why is ConnectWise Control better than other IT Management software?
ConnectWise Control has more positive reviews than Teamviewer meeting: 96 vs 89
ConnectWise Control is more suitable for small businesses thanks to its good value for money than Teamviewer meeting: 4.6 vs 4.5
ConnectWise Control has better positive reviews than AnyDesk: 96 vs 94
ConnectWise Control is better at customer support than AnyDesk: 4.5 vs 4.3
ConnectWise Control is more versatile than Splashtop business access: 58 vs 39
ConnectWise Control has more positive reviews than Atera: 96 vs 95
ConnectWise Control is better at ease to use than Allistic: 4.5 vs 4.0
ConnectWise Control is better at value for money than Allistic: 4.6 vs 4.4
