Pros from reviewers

• Secure storage: Users can rest assured that their information is stored securely, providing peace of mind

• Ease of use: Dropbox Plus is praised for its user-friendly interface, making it easy to store and manage documents

• Importing documents: Dropbox Plus stands out for its ability to import documents from Google Drive, making it a versatile tool for managing files across platforms

• File sharing: The software allows for easy file sharing, facilitating collaboration and communication

• Reliable performance: Despite some negative reviews, there are users who report consistent, issue-free use of Dropbox Plus, highlighting its reliability.

Cons from reviewers

• Poor customer service: Many users have complained about the poor customer service, with unhelpful links and a lack of responsiveness

• Unexpected charges: Users have reported being unexpectedly charged for supposedly free storage plans, leading to dissatisfaction and mistrust

• Misleading storage limits: Despite advertising a Standard plan offering 2TB, users have reported their accounts being blocked after uploading 1TB within 24 hours, citing exceeded bandwidth limits

• Difficulty in cancelling subscription: Some users have found it extremely difficult to cancel their Dropbox Plus subscription, with no clear option to do so in the Settings / Subscriptions

• Issues with 2FA prompts: Users have reported sudden 2FA prompts at login without having activated it themselves, causing inconvenience and confusion.