General information about GoTo Connect
GoTo Connect stands as an exceptional, cloud-based unified communications and collaboration platform that caters to businesses of all sizes. It's a tool power-packed with an array of efficient features, empowering remote teams to communicate and collaborate effortlessly, hence elevating productivity and work efficiency to new heights. The crux of the platform lies in its range of communication channels which include – but are not limited to – voice calls, video conferencing, instant messaging, and virtual meetings. All these channels can be accessed through a singular, user-friendly interface for convenience.
That's not all; GoTo Connect goes above and beyond basic expectations by offering advanced features like call recording facilities, easily accessible voicemail, and even the luxury of call transcription, fostering versatile communication options. Its flexibility is truly manifested in the seamless integration it provides with popular business tools you're already using, such as Microsoft Teams, Slack, and Zendesk. This harmonious integration promotes enhanced collaboration, making it a breeze for teams to join forces, exchange ideas, and execute tasks collectively.
The software ensures that while you're racing to meet project deadlines, security isn't compromised. With its robust security measures, businesses can confidently conduct their communications in a secure, private environment, safeguarding sensitive information from possible threats. GoTo Connect is your steadfast partner irrespective of where you're working--be it your cozy home or bustling café on the corner of the street, it provides a consistent, reliable, and highly efficient solution for all your communication needs.
Dive into Secret today to unlock exclusive deals on cutting-edge SaaS tools like GoTo Connect to supercharge your business growth.
See alternatives to GoTo Connect like Slack or QuickBooks.Secret's take about GoTo Connect
Are you tired of juggling different communication tools and platforms for your business? Say hello to GoTo Connect 📞📨
This complete communication software allows you to call, chat, and video conference all in one place. No more flipping between apps like a 🐟out of water!
As a team that values streamlined communication, we love GoTo Connect. It's easy to use, reliable, and has all the features you need to communicate with your team and customers. The interface is sleek and fun to use 🤩, making it a no-brainer choice.
With pricing starting as low as $19.95 per user per month, it's affordable for businesses of all sizes. Plus, if you head over to Secret, you may find some sweet deals and discounts 🎁 on GoTo Connect and other SAAS tools.
If GoTo Connect is not your cup of tea ☕️, there are still plenty of communication tools on the market. Some notable mentions include Zoom, Slack, Microsoft Teams, Google Hangouts, and WhatsApp. However, we believe GoTo Connect is a jack-of-all-trades and a must-try! In conclusion, if you're looking for a reliable communication software that won't break the bank, GoTo Connect is worth considering. Head over to Secret to see if there are any current deals and make the investment in your business today! 🚀
- More alternatives to GoTo ConnectMary O'Brien
Customer Success Manager
What is GoTo Connect used for?
GoTo Connect is a versatile tool for small businesses, providing a comprehensive communication solution. It streamlines remote teamwork by offering various channels like voice calls, video conferencing, and instant messaging in one user-friendly platform. For instance, a small marketing team can brainstorm ideas via video conference, share updates through instant messaging, and conduct client meetings virtually. Advanced features like call recording and transcription aid in maintaining records of important discussions. The software's seamless integration with popular tools like Microsoft Teams and Slack enhances collaboration. Plus, its robust security measures ensure safe communication, making it ideal for businesses handling sensitive information.GoTo Connect features
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Unified communications
Streamline communication with integrated messaging, video conferencing, and phone calls
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Employee directory
Find and connect with colleagues quickly and easily
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Queue management
Organize and manage call queues for improved customer service
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Automated routing
Automatically direct calls to the right person or department based on customizable rules
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Work from anywhere
Work from any device and any location. Whether you're at home, in the office, or on-the-go, GoTo Connect makes it easy to take your work with you.
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Seamless collaboration
With GoTo Connect, you can easily communicate with your team through voice, video, and chat. This feature makes it easy to collaborate and ensure everyone is on the same page.
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Efficient decision-making
GoTo Connect allows you to instantly connect with others, even if they're not in the same location as you. This means you can make fast decisions and keep your business moving forward.
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Customizable to fit your needs
GoTo Connect offers a range of features and tools that are fully customizable to your business needs. From call routing to video conferencing, you can pick and choose what works best for you.
2 GoTo Connect reviews
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Elijah G
Top-Notch Solution for Remote Call Centers
This software has allowed us to seamlessly expand our business and enhance our customer service reach. The setup was simple, the training was incredibly comprehensive, and the system setup was well-handled. During the initial setup, GoToConnect provided us with a personal account representative who guided us through the entire process. We use GoToConnect to manage remote agents and it's the best phone system we've ever used. The reporting is simple to compile and the ability to make administrative changes to the call system is unmatched in the industry. Without a doubt, this is the best service we've used in over 20 years. The software has no weaknesses at all. It's robust and provides every feature you could possibly want. We switched to GoToConnect because the phone product we previously used from Windstream was too difficult to manage. Making changes and resolving issues was time-consuming and often required multiple phone calls to find solutions.
April 15, 2024
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Irene Miller
Mobile App: A Game-Changer for Staying Connected
The mobile app is a game-changer for me. It allows me to stay connected with my team and clients, regardless of where I am
April 16, 2024
GoTo Connect: Pros & Cons
Pros
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Unified communication solution: GoTo Connect combines voice, video, and messaging into a single platform for simplified communication and collaboration
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Integration capabilities: GoTo Connect integrates with other SaaS tools and applications, such as CRM systems or help desk software, for enhanced productivity and efficiency
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Scalability and flexibility: The platform is designed to be scalable and adaptable to businesses of different sizes and needs
Cons
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Reliability and technical issues: Some users have reported occasional reliability or technical issues with the platform, such as dropped calls or audio/video quality problems
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Learning curve: The wide range of features and capabilities provided may require users to invest time in learning how to use the solution
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Pricing: The pricing structure of GoTo Connect may prove expensive for smaller organizations and startups with limited budgets
Why is GoTo Connect better than other Video Conferencing software?
GoTo Connect is better at number of features than Slack: 98 vs 78
GoTo Connect has better positive reviews compared to Webex: 91 vs 89
GoTo Connect is better at customer service than Webex: 4.5 vs 4.0
GoTo Connect has better positive reviews than RingCentral MVP: 91 vs 80
GoTo Connect is better at customer support than RingCentral MVP: 4.5 vs 4.0
GoTo Connect is more versatile than Zoom Meetings: 98 vs 84
GoTo Connect is a better solution based on percentage of positive reviews than Grasshopper: 91 vs 86
GoTo Connect is a better solution for customer support than Grasshopper: 4.5 vs 4.4