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Gorgias Promo code
E-commerce helpdesk platform
Put a smile on your customers’ faces. With Gorgias, improve your company’s customer support by accelerating the speed of responses, providing quality customer service and transforming your customer support into an essential profit center.
Redeemed 176 times - Verified discount · July 2026
Gorgias
4.4/5
(56)
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Save up to $1,800
7 days free + 10% off annual plans
Eligibility questions
All the applications are manually approved by our Customer Success Team. If you have questions about our application process, please send us an e-mail at applications@joinsecret.com.
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Gorgias Promo Code: 7 days free + 10% off annual plans
We’ve partnered with Gorgias to help you get more value from your customer support stack. This offer gives you 7 days free plus 10% off annual plans, making it easier to test the platform before you commit long term. If your team handles ecommerce support across email, chat, social messages, and automated workflows, this is a smart way to lower costs while evaluating a more structured support setup. Below, we answer the main questions you may have before activating this offer.
How do I redeem this Gorgias promo code?
To redeem this Gorgias promo code, start your signup through the offer page, choose an annual plan, and review your billing summary before payment. You should see the 7-day free period and reduced yearly price displayed before you confirm.
Who is eligible for this Gorgias discount code?
This Gorgias discount code is generally intended for new customers selecting an annual plan. If you have not started a paid subscription yet, you are typically eligible.
Why should I take advantage of this Gorgias discount?
This Gorgias discount lowers your upfront annual cost while giving you a full week to test the platform in real conditions. If you manage support across email, chat, and social channels, it’s a practical way to validate automation, macros, and team workflows before committing at full price.
7 days free + 10% off annual plans
Eligibility questions
All the applications are manually approved by our Customer Success Team. If you have questions about our application process, please send us an e-mail at applications@joinsecret.com.
General information
Selling a product to a customer is only the first step. Indeed, it is just as important if not more important to satisfy the customer in the long term and to keep him loyal. In fact, building customer loyalty costs your company 5 times less than prospecting!
With the Gorgias online platform, you simplify the life of your agents while significantly improving customer service performance. Automated support saves valuable time by automating repetitive and low value-added tasks. Your employees are less stressed and have more time to spend on what really matters: advising and reassuring customers.
In addition, the great thing about the software is that it turns your customer support into a profit center. Turning visitors into customers, interacting with customers before they visit your website or unlocking sales via direct chat, text and social media are just some of the advantages the platform offers.
Gorgias has also been designed specifically for online business from the start. For this reason, all industry platforms such as Shopify, ShopifyPlus and Magento work perfectly with this customer support tool.
Industry experts have given Gorgias numerous awards for its performance. For example, in 2022, this SaaS-based tool was celebrated in the categories of Best Results, Best Usability, Leader, Momentum Leader and Most Implementable.
Moreover, many companies have observed impressive results:
- 10 times growth in two years for Bokksu;
- 120 tickets managed per day and per agent for Darn Good Yarn;
- A 68% decrease in resolution time for Marine Layer.
These figures demonstrate the relevance of this software solution to help companies in their in-depth optimization of their customer support.
Expert review on Gorgias
Online helpdesks: the modern-day equivalent of a Bat-Signal, summoning tech heroes to save the day from the clutches of technological chaos (’I must go, Dr. Wi-Fi is up to his old tricks again’) 🦸♂️💻
What is Gorgias?
Gorgias is a customer service and support platform that helps you streamline your customer interactions and support processes 💬 It is designed to provide you with a unified view of customer conversations across various communication channels, such as email, live chat, social media and phone. Gorgias offers a range of different features to enhance your customer support efficiency and productivity, like an omnichannel inbox to centralize all of your customer communications, automated responses, customer profiles and workflow automations 🚀 What’s more, Gorgias gives you precious insights into how your customer support teams perform, ticket volumes, response times and agent productivity so you can make the right decisions to improve your operations 📈
Our opinion about Gorgias:
Gorgias is a great solution that is primarily used by e-commerce business and online retailers that prioritize their customer support and interactions 🌟 The SaaS platform helps you manage your customer inquiries, order-related issues, and provide personalized support to enhance your users’ overall experiences 📞 Your support teams can also streamline their customer service operations and become more efficient in managing their customer interactions, consolidating all customer data, order history and previous interactions and automating ticket management for a more coordinated approach. Deliver a more efficient, personalized, and timely support to your customers thanks to Gorgias 👥
Gorgias Pricing:
Gorgias has 5 different pricing plans available for you to choose from, with different add-ons available for your customer service operations. Get your second and third month’s subscription with Gorgias for free with Secret and save up to $1,800! 💰
- More details about Gorgias plansBest Gorgias alternatives:
Top alternatives to Gorgias’s customer support platform include Zendesk, Freshdesk, Help Scout and Intercom. Discover great offers for these tools and more on Secret to start saving! 🔍
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Customer Success Manager
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Frequently Asked Questions about Gorgias's promo
Can existing customers benefit from this Gorgias coupon?
This Gorgias coupon is aimed at new users. Existing paying customers may need to wait for renewal or ask support whether annual pricing can be updated.
What are the guarantees of this Gorgias promo?
We verify each Gorgias promo we list. If you follow the activation steps correctly and meet the standard conditions, the free trial and yearly reduction should apply as described.
How much can I save with this Gorgias promo code?
With this Gorgias promo code, you get 7 days free plus 10% off annual plans. Your exact savings depend on the plan you choose and how many seats or support volumes you need, but the reduction becomes more valuable as your team scales.
How will I know if I am approved for this Gorgias deal?
You’ll usually know right away. When this Gorgias deal is active, the checkout or billing screen shows the free-trial period and adjusted annual total before payment. In some cases, you may also receive a confirmation email after signup.
Pricing
Starter
$10
/ month
50 tickets per month
3 user seats
Shopify & Jetpack integrations
Basic
$50
/ month
300 tickets per month
500 user seats
Self-service Help Center
Pro
$300
/ month
2,000 tickets per month
Revenue statistics & ROI tracking
Proactive chat campaigns
Advanced
$750
/ month
5,000 tickets per month
Dedicated Customer Success Manager
Advanced reporting & data export
Enterprise
Custom pricing
Custom ticket volume
Customized services & integrations
Dedicated implementation team
More details about Gorgias plans
7 days free + 10% off annual plans
Eligibility questions
All the applications are manually approved by our Customer Success Team. If you have questions about our application process, please send us an e-mail at applications@joinsecret.com.
Gorgias features
Grow your business through exceptional customer service
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Provide your customers with quality answers
Improve customer support by centralizing all your support tickets in one place. Your agents have access to all essential data during the exchange. They can modify orders, subscriptions and refunds without leaving support.
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Benefit from numerous integrations
Don’t change your work habits. Gorgias connects very easily with all the tools necessary for your online business, including Shopify or Magento, but also Instagram, Facebook, Aircall, Autopilot or BigCommerce.
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Turn customer support into a profit center
Give your customers a personalized experience, answer product questions in your publications, and engage with them on social media to dramatically increase the effectiveness of your overall marketing strategy.
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Automate your customer support
Gorgias allows you to create custom rules and automated responses, which saves you and your agents a lot of time. Instead of answering repetitive tickets, your team can focus on providing high-quality answers to complex questions.
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Accelerate request handling
Your customer service becomes faster with Gorgias. By optimizing all processes related to ticket management and collaboration between different team members, you can respond to customers with unparalleled responsiveness.
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Simplify your agents’ work
Leverage business process automation to save agents time and improve their working conditions. Copy and paste FAQs or close tickets in a matter of moments. Your agents can then focus on the customer.
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Analyze and optimize your customer support performance
With Gorgias, you get access to detailed analytics on your support performance, such as response time, resolution time, and customer satisfaction scores. This allows you to identify areas for improvement and optimize your support strategy accordingly.
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Provide personalized experiences to your customers
Gorgias integrates with your e-commerce platform and social media channels to give you all the information you need about your customers. With this data, you can provide personalized support and even upsell products to increase your revenue.
Gorgias Reviews
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Royal Leffler
Practical Automations for VIPs, Chargebacks & Returns
Gorgias has been solid for handling high volumes during product launches. I like the canned responses with dynamic fields, the Shopify refund actions, and the ability to see conversation history without digging around. The onboarding docs were decent, though setting up automations properly still took some time
July 13, 2026
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Dr. Rosy Ortiz
Support That Also Drives Revenue (Attribution + Conversions)
We switched from a more generic help desk and Gorgias felt much more tuned for ecommerce right away. Agents can refund, duplicate, or edit orders from the ticket view, which sounds small until you realize how much time that saves over a full day. We got access through Joinsecret and the free 7-day window plus 10% off the yearly billing made it easier to test properly before committing
July 7, 2026
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Berry Quitzon
All-in-One Shopify Sidebar & Faster Replies
We moved our Shopify support into Gorgias and the biggest win was seeing order details, tracking, and past tickets in one sidebar, so agents stopped jumping between tabs. The rules engine took a bit of trial and error, but once we set up auto-tagging for shipping issues and returns, first response times dropped a lot
June 27, 2026
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Myung Doyle
Less Daily Friction with Prefilled Macros & Ecommerce Automations
I was skeptical at first, but the Shopify and Klaviyo integrations turned out to be genuinely useful. Seeing customer segments and order history in the same place helps agents respond with more context, especially for repeat buyers. We also came in via Joinsecret and got a short free trial plus a modest break on annual billing, which was convenient but honestly secondary to the workflow improvements
June 22, 2026
More Gorgias's reviews
Gorgias: Pros and Cons
Pros
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Customer support: Gorgias’ customer service is responsive and has a solid expertise
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Value for money: Pricing plans are very relevant for the features offered
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Ease of use: The online tool is easy to learn and fun to use
Cons
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Process automation: The rules and macros engine has some limitations
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Ticket merge: The ticket merging feature is sometimes laborious
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Information update: Updating the status of the completed tickets can take some time
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