General information about Aircall
Aircall is a cloud-based phone system engineered to change the way businesses communicate. Built with flexibility and integration at its core, Aircall seamlessly connects with a wide array of CRM systems, help desk solutions, and other critical business tools. This integration empowers teams with the right data at the right time, enhancing decision-making and efficiency across the board.
With Aircall, setting up is a breeze. There’s no need for complex hardware installations; the entire system is operational within minutes, completely via software. This makes it an ideal solution for businesses of all sizes looking to scale without the burden of traditional phone systems. Whether your team is remote, in-office, or hybrid, Aircall provides a reliable and clear communication platform, facilitating better connections inside and outside your company.
Aircall’s intuitive interface offers features such as real-time call coaching, power dialers, IVR (Interactive Voice Response), and advanced analytics to monitor and enhance team performance. The platform also includes AI-powered insights, helping businesses refine strategies and improve customer interactions.
Designed for modern businesses, Aircall supports over 100 integrations with tools like HubSpot, Intercom, and Make, allowing your teams to stay connected and productive. It’s not just a phone system - it’s a growth tool for smarter sales and customer support.
Discover how Aircall can transform your business communications and elevate customer experiences.
Visit our marketplace today to check out exclusive offers on software just like Airall and more to take your business communications to new heights.
Secret's take about Aircall
These days, people would rather send a quick SMS instead of calling 📱 (although this may prove to be longer than expected when it comes to the art of SMS language… LOL). There are those of us who bite the bullet and make the call 🤙
Aircall is a cloud-based call center solution that gives you the power that answer calls from your prospects and customers, anytime, anywhere 🌐 Together, you and your teams can manage the different tasks associated with customer calls, from creating contacts to a shared call inbox to call assignments and many more features for effective communication👌
Aircall is a great solution for startups, SMBs and larger enterprises 🙌 Sales, IT, operations, customer service or even the whole company can take advantage of this software to improve their communications and start closing more deals. Your teams can deliver the very best support with one easy-to-use tool, there is no need to be a tech wizard! 🧙♂️
There are 3 plans available to you when it comes to Aircall’s call center solution 🔥 The popular Professional plan includes important features like unlimited outbound calls, call tagging and advanced analytics😮
- More details about Aircall's pricingsTop alternatives to Aircall’s cloud-based call center solution include Freshcaller, Snapcall, CallHippo, and Yodel. Check out Secret for great deals on tools like these and more to start saving! 🤩
- More alternatives to Aircall
Mary O'Brien
Customer Success Manager
1 deal available: 1 month free
Unlock our Aircall deal and access 1 month free, saving you up to $50 for your startup. There are over 420+ verified deals and discounts for you to save money on the best SaaS software and apps for your small business to grow. Don't waste time, take advantage of our promotions now thanks to our Aircall promo codes, coupons and credits valid in July 2024.
1 month free
Unlock our Aircall deal and access 1 month free, saving you up to $50 for your startup. There are over 420+ verified deals and discounts for you to save money on the best SaaS software and apps for your small business to grow. Don't waste time, take advantage of our promotions now thanks to our Aircall promo codes, coupons and credits valid in July 2024.
What is Aircall used for?
Aircall is a cloud-based telephony solution that enhances the user experience for businesses. It's particularly beneficial for small businesses, as it streamlines communication with customers and boosts productivity. For instance, its powerdialer feature enables teams to make calls four times faster, handling up to 80 calls per hour. This efficiency is achieved through automation, eliminating repetitive tasks like manual data entry. Aircall also provides real-time dashboards for monitoring team performance, identifying trends and areas for improvement. For example, a small business could optimize appointment setting or purchase decisions based on these insights. Companies like Vinomofo and Lynk have already adopted Aircall, demonstrating its effectiveness.Aircall pricing
Custom
Contact sales
Unlimited calls worldwide
Custom onboarding
API developer support
SLA
Essentials
$30
/ user / month
100+ integrations and API access
Send and receive SMS and MMS
Essential telephony features, including IVR, call recording
Unlimited simultaneous outbound calls
Professional
$50
/ user / month
Salesforce integration
Mandatory call tagging
Advanced analytics and call monitoring
Advanced sales features including Power Dialer
Aircall features
Streamline communications with a cloud-based phone system.
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Interactive Voice Response (IVR)
Customize your customer’s call routing experience with Aircall’s IVR system. This feature allows callers to interact with a menu to be directed to the correct department or information, improving service efficiency.
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Click-to-Dial
Increase efficiency with Aircall’s Click-to-Dial feature, which allows users to make calls directly from any online platform with just one click. This reduces dialing errors and saves time.
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Live call monitoring
Supervisors can listen to live calls without interference, providing instant feedback and coaching. This feature enhances training opportunities and ensures quality assurance in real-time.
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CRM integration
Seamlessly integrate with over 100 CRMs and helpdesk tools. Aircall’s robust integrations streamline workflows, ensure data accuracy, and enhance customer relationship management.
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Power Dialer
Accelerate your outbound calling campaigns with Aircall’s Power Dialer. It automates dialing, increases call volume, and enhances productivity by streamlining the calling process for sales teams.
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Call recording
Automatically record calls to ensure compliance, monitor quality, and train staff more effectively. Aircall’s call recording feature is easy to manage and crucial for businesses that prioritize data and quality control.
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Analytics dashboard
Gain insights into call performance with detailed analytics on call duration, wait time, and overall usage. Aircall’s dashboard helps teams make data-driven decisions to enhance customer interaction strategies.
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Voicemail transcription
Aircall automatically transcribes voicemails into text and sends them via email, allowing team members to respond more quickly and efficiently to missed calls.
16 Aircall Reviews
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Dax G
Aircall: Packed with Excellent Features!
We implemented Aircall in our business to record inquiry-based calls and improve our services. Aircall provided us with toll-free numbers, a virtual call center, and call routing, which made our start easier. However, I find the pricing a bit high as it's per user and every team member needs access. I chose Aircall because it was user-friendly and its integration feature was convincing.
July 21, 2024
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Christine A
Aircall's Analytics: Empowering Marketing Strategies
As a marketing professional, I find Aircall's analytics feature extremely useful. It provides valuable insights into our call data, helping us to refine our marketing strategies
July 16, 2024
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Miller S
Everything Runs Smoothly
The software, Aircall, works excellently and the service is very beneficial. However, I occasionally encounter minor issues such as incomplete download of call history or missing notifications for incoming calls. Despite this, these glitches are insignificant and infrequent.
July 6, 2024
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Doris Brown
An Enlightening Adventure with Aircall's Support Team
My experience with Aircall was truly enlightening. Their support was unique and it was quite an adventure to navigate through the subscription cancellation process. I didn't get the chance to use the service due to some technical hiccups, but their support team was on it and got back to me after a month. It was a different kind of experience, and I would definitely recommend giving their services a try. It felt like a thrilling journey!
July 1, 2024
Aircall: Pros & Cons
Pros
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User-friendly interface: The platform is recognized for its intuitive and clean interface
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Seamless integrations: Aircall boasts strong integration capabilities with over 100 CRM, helpdesk, and other essential business tools
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Enhanced productivity tools: Aircall offers a variety of productivity-enhancing features such as Power Dialer, IVR, and real-time analytics
Cons
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Call quality issues: Some users report occasional dips in call quality and reliability
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Pricing concerns: Although Aircall provides a wealth of features, the pricing can be a bit steep for small businesses or startups
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Limited customization options: While Aircall is highly effective in many standard use cases, some users feel the options for deep customization are limited
Why is Aircall better than other Call Centers software?
Aircall has better positive reviews than RingCentral MVP: 85 vs 80
Aircall is better at customer support than RingCentral MVP: 4.2 vs 4.0
Aircall is better at ease to use than RingCentral MVP: 4.5 vs 4.0
Aircall has more options than RingCentral MVP: 98 vs 79
Aircall is better at support than Twilio: 4.2 vs 4.0
Aircall is easier to use than Twilio: 4.5 vs 4.0
Aircall has more features than Twilio: 98 vs 83
Aircall is better at number of features than CloudTalk: 98 vs 88
