CloudTalk Promo Code

CloudTalk pricing

CloudTalk features

• Call recording

  With Cloudtalk, you can record your calls, giving you valuable insights into your customers' needs and preferences, while also providing a record of any important conversations that might come in handy later on.

• Customizable call flows

  With Cloudtalk, you can customize your call flows to fit your specific business needs and workflows, allowing you to create a highly efficient and effective phone system that works for you.

• Cloud-based phone system

  With Cloudtalk, you don't need any expensive hardware or physical phone lines to run your phone system. Everything is based in the cloud, which means you can make and receive calls from anywhere in the world, as long as you have an internet connection.

• Real-time analytics

  Get a real-time overview of your call performance, including things like call volume, call quality, and other KPIs, helping you to make informed business decisions that will improve your bottom line.

• Team collaboration

  With Cloudtalk, you can easily manage your team and assign tasks, ensuring that everyone is on the same page and working towards a common goal. Plus, with features like call monitoring and whisper coaching, you can ensure that your team is always providing the best possible service to your customers.

• Interactive voice response

  This feature allows you to automate your customer service, letting your customers navigate through a series of automated menus to get the information they need, freeing up your team to focus on more complex tasks.

• Multiple communication channels

  Cloudtalk allows you to connect with your customers using a variety of communication channels, including phone, email, chat, and social media, making it easy to stay in touch with your customers no matter where they are.

• Integrations

  Cloudtalk seamlessly integrates with your favorite business tools, including things like CRM software, email marketing tools, and analytics platforms, making it easy to keep all of your data in one place.

• Cheryl N

  CloudTalk: A Multifunctional Tool with Excellent Dashboard Control

  I consider CloudTalk to be an exceptional app, especially as it enables me to do more than just make calls. The dashboard they offer is outstanding, providing me with the control I need to better analyze my calls and achieve enhanced results. The features that my team and I value the most include the ability to send and receive SMS from contacts, use tags to categorize calls, and leave notes at any time, even after a call has ended. It feels like a real phone, allowing me to do more with a single app. Moreover, the statistics dashboard is excellent. Initially, I was less satisfied with some technical issues we faced during integration with our CRM. I chose CloudTalk because, after speaking with the sales manager, I immediately recognized their flexibility in adapting to customer needs and their readiness to provide assistance, which is a significant advantage over other tools. I switched to CloudTalk because our previous program had limited features and didn't allow us to fully control inbound or outbound calls.

  September 3, 2024

• Alexander Davis

  CloudTalk Analytics: Enhancing Team Performance

  As a manager, I appreciate the detailed analytics provided by CloudTalk. It helps me monitor team performance and identify areas for improvement

  August 24, 2024

• Amy E

  Exemplary Experience with Cloudtalk: A User's Perspective

  I've been a dedicated user of the Cloudtalk platform for over a year now, and my small team and I have been making an impressive 2, outbound calls per month! Our experience has been nothing short of fantastic, with zero dropped calls and excellent call quality. The speed at which they process requests for local phone numbers is truly remarkable, often within just an hour! While the user interface may have a classic feel to it, the newly designed statistics overview pages are sleek and modern. I'm eagerly looking forward to seeing the rest of the interface receive a similar update. The customer service is absolutely top-notch, with lightning-fast responses to queries via chat, even on weekends!

  August 18, 2024

• Rebecca Jones

  Appealing at first glance, but internally chaotic

  The concept of CloudTalk, a software that connects remote-access cell phones, seemed promising to me, but it's not fully developed. I was initially impressed by the IVR interface on their website, but it often malfunctions, resulting in calls getting lost in a voicemail void without any message. I feel that CloudTalk, being a young system, overpromises and underdelivers. They offer apps for various connection points and integrated systems for automation, but after signing up, I discovered that most of it is glitchy beta software. It seems to me that their marketing team is promoting a half-built software system. I found the iPhone and Desktop apps to be unreliable, and the phone app fails to transfer calls or handle SMS messages properly. It often quits in the background on my phone, leaving me unaware that I can't receive calls. The system also drops entire call processes without notifying me of missed calls. I've even tried calling my own office phone through CloudTalk and couldn't get through. Their support chat service claims an "average response time of...

  August 11, 2024

CloudTalk: Pros & Cons

Why is CloudTalk better than other Call Centers software?